Mercure Port of Echuca

Thankyou for the wonderful stay I enjoyed the room we had and staff where excellent and helpful

Hotel is very very very old.

Nice complex within walking distance to the shops. Lovely reception and changed our room to a ground floor room. This place has two storey accomodation so if you are like us and don’t want to lug the household up 2 flights of stairs, make sure you request a ground floor room in the notes when booking. Large room, comfortable large bed with nice pillows. Air conditioning got a thrashing as it was very cold. Huge bathroom and excellent shower, TV with most Chanels. Basic coffee and tea making. Sofa and dining table. Parking is haphazard, find a spot near your room. If you leave, no guarantees it will not be taken on your return. Room was very clean. Thanks for the lovely stay. Echuca is a beautiful town on the Murray. Make sure you check out the old port and paddle steamers

My wife and I stayed 5 nights, this was a return visit from 10 years plus and we looked forward to seeing how Echuca had changed. The hotel had not changed in that time. We were much younger then, but climbing up over a 130 cm curb from the car park and then climbing up concrete stairs to our room was no joy, especially for my wife who has back issues. Our room was large and comfortable, but it was old, the furniture needed to be replaced or cleaned up - I say this because it is an Accor hotel, not a mum and dad retreat off the beaten highway, offerring cheap rates to passers by. Room service from our point of view was poor. We leave mid morning to explore the region, shop and then have a pub meal. Get back to the hotel around 2-3 pm, to sit back and rest, watch TV or play on the laptop. Every time we got back the room it was the same as we left it in the morning. When room service arrived around 3.30-4.00 pm, we just sent them away. The cleaners are also not to keen on emptying the rubbish in the rooms, there was a bin on our first floor passage, you could empty your rubbish there. The receptionist we had at start and when we left was the same person, and I give her !00 points for our welcome, service during our stay and then departure. Major thumbs down to Hotel Management for their inept reintroduction of a Dinner Service. The resturant has been closed since Covid, they have reopended Tuesday and Wednesday night in late May 2025. Where was a menu, not in my room, at reception, no. Food provided unkown, prices unkown, Lucky Dip, you bet. Would I stay there again, not sure. Since my last 10 plus prior visit, I have found other great accomodation in the town significantly increased. Look around.

Mercure Echuca is definitely open for business. The breakfast is sensational and Trish at the front desk was outstanding in helping us with a late room and was very engaging Fantastic location with easy walking distance to town and river boats The general manager Andrew is putting his expertise with significant improvements in such a short time Looking forward to our stay at the hotel

Service amazing