Holiday Inn Southampton-Eastleigh M3,Jct13 Guest Reviews
4.5/5
Great
63 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.2
Service4.6
Cleanliness4.6
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Positive reviews(13)
Reviews with photos/video(2)
Negative reviews(1)
jS-
Standard King Accessible
Stayed in Jun 2024
Family
15 review
4.2/5
Very Good
Posted on Jul 8, 2024
I never thought I'd get a room for special care needs. There is no bathtub with an open area. Never select if it's unnecessary. No sleepers, no toothbrush, no
6/14
Response from Property: Dear Reviewer,Thank you for sharing your feedback and photos further to your recent stay.Our accessible rooms do not have baths but all other 127 bedrooms in the hotel do.I do hope you will stay with us again in the future.Kind RegardsJane StandingGeneral Manager
Taqi Zaidi
Double Room with Sofa Bed
Stayed in Nov 2024
Family
1 review
4.0/5
Very Good
Posted on Dec 23, 2024
Overall a good experience
Response from Property: Dear Taqi,Thank you for your feedback! We're pleased to hear you had a good experience with us. Your comments are appreciated and help us continue to provide excellent service. We look forward to welcoming you back in the future!Kind regardsJane StandingGeneral Manager
Guest User
Double Room with Sofa Bed
Stayed in Mar 2024
Family
8 review
5.0/5
Outstanding
Posted on Apr 14, 2024
Nice accommodation lovely clean and modern good atmosphere
Response from Property: Dear Reviewer,I was so pleased you enjoyed your recent stay at the hotel. Glad to note you liked the accommodation and found the hotel to be modern, clean and had a good atmoshere.We do hope you will have the opportunity to stay with us again.Kind RegardsJane StandingGeneral Manager
Guest User
1 Super King Standard Mini Fridge
Stayed in Dec 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jan 31, 2024
Best hotel in the area. Decent room and coffee, staffs are friendly too
Response from Property: Dear Reviewer,Thank you so much for your review.Pleased to hear you think we are the best hotel in the area, that means a lot to myself and the team.I am also delighted that you feel the staff are friendly, glad they have been looking after you well.We hope to see you again soon.Kind regardsJane StandingGeneral Manager
Raymond
Double Room with Sofa Bed
Stayed in Jul 2023
Family
3 review
4.2/5
Very Good
Posted on Aug 7, 2023
Quite goods and convenience, only WC facility not enough, especially towel.
Response from Property: Dear Raymond, Many thanks for reviewing the hotel further to your recent stay. Guest feedback is so important to us and I appreciate your comments. I do hope you will have the opportunity of staying at the hotel again in the future. Kind regards Jane Standing General Manager
Adrian
Double Room with Sofa Bed
Stayed in Jun 2023
Couples
1 review
4.2/5
Very Good
Posted on Jul 2, 2023
Lovely place, well designed and planned. Lots of parking. Thanks.
Response from Property: Dear Adrian,So pleased to learn you enjoyed your stay and you liked the design of the hotel.We do have extensive parking available around the hotel. We hope to see you again on a future visit.Kind regardsJane StandingGeneral Manager
Guest User
Double Room with Sofa Bed
Stayed in Sep 2024
Family
7 review
4.2/5
Very Good
Posted on Oct 12, 2024
I thought it was new after reading the introduction, but it's actually a pretty old Holiday Inn. Fortunately, there is a restaurant where you can have dinner. The room is just so-so.
Original TextTranslated by Google
Response from Property: Dear Reviewer,Thank you for sharing your thoughts with us. We appreciate your honest feedback. We’re sorry to hear that the hotel didn’t meet your expectations, but we’re glad you enjoyed the convenience of our on-site restaurant.The hotel underwent a £3.5M refurbishment in 2023 which included all guest bedrooms.We strive to provide a comfortable stay for all our guests and we hope to have the opportunity to welcome you back in the future and provide a more satisfying experience. Safe travels!Kind regardsJane StandingGeneral Manager
Guest User
Standard Room
Stayed in Aug 2024
Family
1 review
4.7/5
Amazing
Posted on Sep 24, 2024
Beautiful environment, good service, comfortable dining environment
Original TextTranslated by Google
Response from Property: Thank you for your kind words. We hope you will stay with us again.
Guest User
Double Room with Sofa Bed
Stayed in May 2024
Business travelers
75 review
5.0/5
Outstanding
Posted on Jun 4, 2024
The room is very big. I am particularly satisfied with this. After checking in, I saw a big bed in the room. Since there are two of us, we went to the front desk to change to a room with two beds. The front desk staff was very friendly and arranged it for us immediately. I was very happy. In addition, the surrounding environment is very good. There is a large sports field next to the hotel, which is very suitable for a walk after dinner.
Original TextTranslated by Google
Response from Property: Dear Reviewer,I was delighted to learn you enjoyed your recent stay at the hotel.So pleased to note the team were able to move your reservation from a double room to a twin room.Guest feedback is so important to us so many thanks for sharing your views.We hope to welcome you back to the hotel on a future occasion.Kind regardsJane StandingGeneral Manager
Guest User
Double Room with Sofa Bed
Stayed in Jan 2024
Travel with friends
19 review
4.2/5
Very Good
Posted on Mar 12, 2024
It’s a good choice when passing by this place when traveling by car.
Original TextTranslated by Google
Response from Property: Dear Reviewer,I was delighted you enjoyed your recent stay and we hope to see you again soon!Kind regardsJane StandingGeneral Manager
Guest User
1 Super King Standard
Stayed in Aug 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Oct 3, 2024
Very good hotel worth it
Original TextTranslated by Google
Response from Property: Dear Reviewer,I was delighted to learn you enjoyed your stay with us and I do hope you will have the opportunity to return in the future. Many thanks for rating your stay.Kind regardsJane StandingGeneral Manager