Ciriaco Hotel and Resort

Basil Fawlty (Fawlty Towers TV Show) would feel right at home in this hotel which is undergoing renovations at something seemingly slower than a snail’s pace. There are indications of the restaurant & front desk area nearing completion. The two lifts are Out of Service, so you must climb the stairs even if you have an extremely painful ankle like I observed one lady on numerous times. Some of the rooms have keycard while others have a big physical key – does not seem to be any reason as to why each room is different. The room I was assigned overlooked the highway, but they couldn’t move me to a room with a garden / sea view even though they had low occupancy. During check-in I was told it would be plated breakfast and not a buffet since the occupancy was very low. Eggs with bacon was an option so that sounded OK – sadly the next morning there was no bacon, and the same the following mornings at the breakfast buffet. What the….., I’m in the Philippines, one of the largest pork eating nations & yet this hotel can’t get any bacon – go figure! I was very tempted to go to the Super Metro & bring my own bacon to the hotel & ask them to cook it! First morning I didn’t enjoy my cold shower, so they sent an engineer to fix it. Yes he manged to get hot water, however by the following morning the shower still was cold water & a major plumbing exercise was initiated to try to repair it so I was upgraded to a superior room, which was a more spacious room still overlooking the highway. By morning three I was looking forward to my hot shower – well yes the water was hot but the knob to change the water flow from the spout to showerhead came off in my hand when I pulled it. Oh well I thought, I could just pull the spindle & once the shower was running it would be OK – alas that was not the case as the spindle would not stay extended, so I had to pull & hold the spindle whilst trying to put soap on my hand & wash myself. Yep another trip to the front desk to voice my disappointment & frustration. Once again the trusty engineer arrived at my door to work his magic. Overall, the staff seem to have no experience or real enthusiasm for the ensuring the guests have an enjoyable time. I was working on my laptop near the pool & decided a cappuccino coffee would be nice, so I walked to the pool bar & ask for one – not available. They didn’t even suggest that if I went back to the main dining room they could probably get me one….. I was they only guest out near the pool at the time so it wasn’t like they were so busy they couldn’t say let me get that for you it might take me a few minutes. Oh, did I mention the “green” coloured pool & zero deck chairs to lay on – nothing like the blue pool in the booking site photos. In fact, when I showed the Front Office staff the picture from the booking site with the idyllic blue pool & matching blue deck chairs they burst out laughing at the picture. It appears if you don’t ask for your room to be serviced it doesn

Run down toilets don’t work well elevator out of order breakfast is nice thou

I recently stayed at this hotel with my family and overall had a positive experience, but there are a few significant drawbacks to note. Cons: The main issue during my stay was the construction noise on the ground, third, and fourth floors. It was quite disruptive, making it hard to relax. Additionally, there was a lot of noise from street traffic, including trikes and motorcycles, which added to the overall disturbance. Pros: On the upside, the breakfast each morning was excellent, offering a variety of delicious options. The housekeeping staff were friendly and efficient, ensuring my room was always clean and comfortable. I also felt secure during my stay, thanks to the attentive security personnel. In summary, while the construction noise was a downside, the quality of the breakfast and the service from the staff made my stay enjoyable. If noise isn't a concern for you, this hotel is worth considering.

The pictures here are at least 15 years old. This place is falling apart at the seams!! The rooms are a wreck, the pool is polluted, and there's no pool furniture. The Wi-Fi Sucks!! I feel bad for Calbayog because they don't have a real nice hotel in town that gives the traveler real modern amenities such as water pressure and Wi-Fi. The place has been undergoing renovation for the last 3 years and absolutely ZERO Progress is being made. The place really needs to be shutdown until a presentable product can be produced. It's really in shambles. The staff is super friendly, though, and do a good job with the limited resources afforded them by a Broke Tight Owner!!

Rip off Place is under renovation. Place is dilapidated. Not worth the price. Total rip off!

Under renovation This was once a very good hotel but the last 2 times I have stayed it has been under repairs and to be honest almost nothing changed since I was there 8 months ago. Had to get staff to come twice to reboot hot water and gave up on the last day so i had a cold shower. The food is quite good but a little expensive. Breakfast was OK. Rooms are big but dated and not totally clean (although that may just be the age). Hotel has airport transfer which was handy as moving luggage on trikes is hard work. While I am a regular over the last 10 yrs I will start looking at alternatives.