Big4 Ingenia Holidays Wagga Wagga

When we arrived just after the check in time of 2pm, we were told that our room was not ready for check in. Upon me enquiring if there was another room available for check in now, this was swiftly organised and we were quickly settled in our room. The two bedroom delux was sufficient for a one night stay for two adults, two teens and two children and the kitchen, including an oven was helpful for an easy dinner. We had booked this cabin on a $273 early bird special. The Queen bed was comfortable as were the pillows. Having extra clean blankets on hand in the rooms was very convenient as I often have to request extra blankets from the office in other holiday parks. The couch is definitely due for an upgrade and was quite uncomfortable. However the updated TV's in both the loungeroom and main bedroom were great additions. The disappointment was with the pool being closed. I had responded to my booking email in July asking if pool towels would be available during our stay (and I was promptly advised that these were a $5 hire fee) however I was not advised that the pool would in fact be closed for our stay. When road tripping it is vital that the children get some energy out between the daily drives, and our children were dressed in their bathers ready for the pool when they discovered it was closed. If we had known this earlier, we would have arrived to the park later, using some of that kid energy on the way in. This unfortunately meant for some pretty grumpy children. I recommend that when the pool will not be available, you communicate this to guests prior to their arrival.

We made a last minute decision to stop in Wagga for the evening whilst on the road. Everything was well organised, well protected and communicated via text - late check in details, gate codes and a recent update on a bicycle thief that had been in the area with a reminder to lock things up (which was great). Quiet, private, clean and lovely to stay in a cabin instead of a hotel room.

great place to stay, spacious rooms and clean ammenities. very nice place to come for buisiness or pleasure. would recommend!

The bed sheets used for the bunk bed were dirty and wrinkled - Probably not changed - The location of the bunk bed in front of the toilet - Not a good idea

Very convenient, a few minutes walk to the mini Supermarket/servo and staff was very friendly and helpful

Not worth travelling 4 hours its the smallest big4 i visited till date . The beds very very uncomfortable & the bunk beds were very fragile & hazardous . Good for the locals but not worth traveling 4 hours for this .