Tawas Bay Beach Resort & Conference Center

Stayed for two nights at the Tawas Beach Bay Resort. Here were some things we would like to share: 1. We paid $350 per night $750 total for two nights for a room that was completely outdated (the entire place was outdated). 2. Upon check in we found out that housekeeping will only service your room every third day of your stay. This is completely absurd since most people stay just two nights so it is their way of getting out of tidying up your room. 3. They told us we had to come to the front desk to get fresh bathroom towels each day as they don’t deliver them to your room. We also had to go get more toilet paper from front desk since they only give you one roll. 4. There were no pool towels in the pool area and you had to also go to the front desk to get these as well and they tell you that you must bring them back to the front desk when done with them or you will get charged. 5. If you wanted to check in a little early and if your room is ready they charge you another $20 on top of what you already paid. We have never ever been charged a fee to check into a room early at a so called resort. 6. You cannot charge food or drinks outside at their beach bar to your room so now you have to carry your purse and money with you outside to the beach and beach bar so you can eat and drink. Plus the food tasted terrible and the grease they used to cook chicken strips in tasted like it hadn’t been changed in awhile. We didn’t eat in the restaurant inside because everyone we spoke with said it was terrible and the other reviews were bad. So we went into town to eat. We have come to this resort many times in the past but I think the new owners need to take a look at their policies and start putting more money back into updating this place or they will keep losing business. We will not be going back. I would recommend just doing a VRBO instead of this place.

Couples were meeting in bar only to discover bar was closed when we arrived. We also stopped at desk to talk about another issue and the representatives answer was "I don't know what to tell you". This place needs help.

Overpriced Hotel in need of upgrades. There was a mixup at check in as I was assigned to a room that was not ready (after paying extra for an early check in). And without an elevator it was inconvenient for one with luggage. Room was clean, the view awesome, and the Tiki Bar staff outstanding. But this place was way overpriced for value.

Check in was easy. The room was clean and it was quiet at night. It would be nice if there were more television options such as on demand movies like netflix, hulu, or the like.

Property was well maintained, staff was extremely friendly and within walking distance to the downtown area.

We ate at the Tiki Bar and it was good for what they had on the menu. Bed comfort was amazing, bed was comfy. Beach sand was clean no sticks, the water had no rocks. will be back there again yearly.