Guest User
July 22, 2022
This hotel was DISGUSTING. I had a long wait at check-in, as check-in time also appeared to be shift change. Once I was finally headed to my room, the closer I got, there was this stench that something had died in the hallway. I was on a schedule to get to a show at the NY State Fair, so I got a quick shower and left, (terrible towels by the way). When I got back later that night, the stench was still there. I told the guy at the front desk, and he told me that housekeeping would check it the next day and there was nothing that could be done that night. That did me zero good since I was checking out the next day. I moved the mattress, checked in the all the drawers, fully expecting to find something dead or to find that someone had defecated somewhere. It was so bad! The parking isn't great. The beds are uncomfortable. There are stains on the blankets. The pillows are flat. The dresser drawers are broken. Staff clearly doesn't care about the guests. Do yourself a favor, and stay somewhere else!