Pullman Melbourne City Centre

Overall it's pretty good, the room is big. First of all, the location is really good, in the Chinese area, there are many Chinese stores, next to the CBD, it's super convenient to eat and go shopping. There are also many scenic spots around. In addition, the breakfast is also good, and the brother who takes orders is also very nice. The only drawback is that the lobby is a little hard to find, and the restaurant is not accessible by all elevators. It's on the M floor, and I asked the waiter to find it.

The hotel is located just opposite Chinatown, so you don't have to worry about eating. There are many delicious Chinese and Western food. The hotel is ok, but the room was not cleaned. The hotel left a letter saying that due to equipment maintenance, it would compensate three bottles of beer or a box of pizza vouchers, but we didn't take them. The bathroom in the room is quite large, and the room size is not bad, after all, it is in Melbourne. The room does not provide free bottled mineral water, but what surprised me most is that there are drinking water equipment on each floor of the hotel, with room temperature water, ice water and ice sparkling water. The sparkling water is really good! I like Melbourne very much, and I will consider staying in this hotel again next time!

設施：一般化 衞生：衞生很好

I stayed for only one day. Although it is located in the city center, this hotel is really a mess of charging fees. The next day after checking out, I suddenly found that more than 200 Australian dollars were charged. I quickly called the hotel and they said that we used the minibar service. We didn't use the minibar at all. The entire minibar only had three bottles of drinks. How much did I drink cost more than 200 Australian dollars! The hotel said they would refund the money, but it has been two weeks and I haven't received it yet. I sent an email to ask for it, but it fell on deaf ears. The Ctrip butler asked the hotel and all the information was wrong. Everyone should avoid it.

The location is excellent, opposite Chinatown, very convenient for eating and shopping, good service, 2 cans of milk every day, free drinking water in the corridor of the room, very good

The transportation and location are convenient, and the room size is OK. When I checked in, a Chinese who could speak Chinese was very nice, but the follow-up service was not good. The paper towels and shower caps that were used up in the room were not refilled. The most infuriating thing is that I didn't drink a sip of water, but they said I consumed the mini bar and potato chips. I checked out at 7:40, and I was deducted 22:34 euros at 3:06 pm, saying that I consumed the mini bar, but I didn't drink a sip of water. I didn't see potato chips when I checked in, but I saw a small bag of chocolate on the table. The hotel does not provide free bottled water, and you need to take a kettle to the floor to fill it with water. I boil water myself and buy water in the supermarket. I have a bad stomach and never drink cold water. The hotel is really messy, and the random deductions are especially unbearable. I saw someone talking about random deductions in the comments before, and I thought it was an extremely rare case, but I didn't expect to encounter it myself.