Home2 Suites by Hilton East Hanover

Overall a great place to stay..safe and convenient

This hotel was the worst hotel that we have ever stayed at. The walls are thin, the doors are loud and the hotel is right in front of a scrap yard. Forget about sleeping even if you are next to the stairwell and away from the elevator. The walls are so thin you can hear everything. Including the dogs barking in the morning. The hotel also does not care about cross-contamination with food. There was one serving utensils for the eggs, sausage, potatoes and biscuits. If you have allergies stay far away!

Unfortunately we had a serious situation in our room 219first thing in the morning on 5/17. The sliding door to the bathroom jammed when my husband closed it. He was not able to open it no matter what he or both of us did!!. He was locked in the bathroom!! “Felt like a prisoner!” When I called the front desk, the woman who answered the phone laughed. It was no laughing matter! She sent up a gentleman who brought 2 screw drivers and an adjustable wrench!! They were useless. He came back with a piece of plywood to lift the door, which did allow it to be freed and the door opened. Thank God! It was a scary 30 minutes at 7:00 in the morning! Besides that, the pressure in the shower was so low that it took forever to rinse out the shampoo from my hair. My husband had a similar experience but felt that the shower stream was totally poor for the entire shower experience. The positive was the mattress was comfortable and the breakfast had enough variety with adequate seating. All in all, I’m not sure we’d ever choose to stay at this property again when visiting family despite it being convenient to proximity of our family.

100 % recommend