Divi Aruba All Inclusive

The property impresses with its beachfront location near attractions, friendly staff, and comfortable rooms with ocean views. Guests also praise the delicious breakfast options available.

I wanna start out by saying that this past visit which I just got back from today is the third time I've stayed at this Divi resort in the last 15 years. I have never had a major issue with this property and in fact, my previous two visits went so well. I wanted to book with them again. BIG MISTAKE. if you plan on traveling within the next few months, please note and understand that there is massive construction going on on both properties the divi and the tamarin and the hotel looks nothing like the resort it claims to be on their website . very deceptive in luring you to book a room there with not even a mention of all of the construction that is going on. in my opinion for a hotel/resort that charges upwards of $700 a night at times this is unacceptable. I have outlined the additional issues below along with the very few pros that they had so you can make your own decision, but as a previous customer, I would not go back unless they changed a lot of of things. Check In: At the time of check in after giving us our bracelet with room keys and completing the whole process the employee told us "we know you booked an ocean view room with a king size bed but we have no king-size beds available so we gave you two queens instead." this was issue number one. Why wait till the end to tell me that the room I paid for with the type of bed I paid for is not available. We then had to wait around for an additional half an hour and demand to get the room that I paid for. The Room: after finally giving us a room, we enter the room only to find out "ocean view" that we paid for is completely obstructed by construction of other "casitas" that are being built directly in front of our building in front of the ocean. we checked in on a Saturday and construction was going on morning noon into the evening every single day of the week. This was not something that we were spared of during the weekends. when I went back to the front desk to ask for a different room yet again I was told I would be placed on a waitlist and they would call me as soon as another room was available. We checked out six days later and no phone call ever came. The restaurants: My recollection of the last two times we went was that the restaurants all had a very good variety on their menus. This was not the case this time around. We visited the red parrot, lime, the buffet and club Margot over at the tamarin and all of the restaurants had very limited options on their menus with the exception of the buffet and we only went there for breakfast. We ended up going into Oranjestad to eat dinner at least two nights out of the five that we were there.. Buffet for breakfast was very good. staff was very attentive and selection was good. i can't say the same about the other places. The quality of dood at all of the other olaces was not great. The Beach: The best part of the trip. Beach was beautiful and I never had an issue finding a spot with shade no matter what time i went down. Only issue

Positives: Food was fresh and consistently good, even if the variety wasn’t huge. Resort grounds were beautiful and well maintained. A few staff provided standout service: Santa Rosa at the buffet, and Anthony and Doris at the à la carte restaurants. Negatives: Overall service was slow, especially at the lobby bar, and staff often felt unwelcoming. Room issue (water interruption) was handled poorly, with delayed responses. Front desk was inconsistent: Reginald was excellent, but most staff seemed unsure of processes. Calls to the desk sometimes went unanswered. Entertainment options were very limited for an all-inclusive. Overall: The resort has a beautiful setting and solid food, but service and responsiveness left a lot to be desired. A stay here can be enjoyable if your main focus is the property and meals, but don’t expect attentive service or robust entertainment.