Guest User
November 9, 2023
I had a reservation for October 11 & 12—a two-night stay. During my 2-night stay, I did not see a single hotel guest there! I was told by reception I was given an upgraded room; however, when I checked in, I noticed there was no safe in the room I was given. A safe was finally installed the next day after I complained to reception! Upon entering the room after check-in, I tried the TV. None of the stations worked! They all showed “no access!” I reported this too to reception. The first receptionist could not fix the TV nor the TV tech until the second receptionist fiddled around with it the next morning, and then I had access to a couple of channels! What’s more is that Delta Hotel in Dürres, Albania ran my credit card in March—seven months before my stay! On my first day at the hotel, I went to the dining room for breakfast but only to find out that there was no toaster in the dining room! When I asked the receptionist, she said, “we have a toaster, but it’s too heavy!” Worst hotel ever and the biggest fraud in 100 countries that I have visited in about thirty years!