Baymont by Wyndham Durango

Excellent stay, the staff was super friendly!

THE POOL IS PERMANENTLY CLOSED. There are pictures of the pool all over the web, and it is why I booked this hotel. However, we arrived and the "dome" that houses the pool is a storage facility for unused furniture. Also, the front desk attendant said my room number, loudly, when I was checking in. There was a line of single men behind me as well. As we had just argued about the pool, I didn't want to get into another argument. It was also after 7 PM, and I didn't want to leave and try to find another hotel at that time. To make matters worse, we get to the room and the door won't shut properly. I am pretty familiar with hotels on the north side of Durango, and they are sketchy. I thought I'd take a chance on this one since I haven't been in a few years, and I regret it. This hotel is not safe, especially for women. By the way, I planned on speaking to the manager at check-out, but it was the same front desk person that checked me in the night before.

We booked this room based on Wyndham's reputation. We stayed at several Wyndham hotels this week, and all were extremely clean and well kept. Wyndom should be embarrassed to have their name on this property. It's very dirty, the towels are old, thin, snagged and should have been trashed some time ago, the floor is dirty, I don't think the toilet got cleaned because the lid was up like someone had used it, the bathroom door is disgustingly dirty, the toilet paper holders are grimy, etc. If it was up to me, we would be out of here.