Pink Sands Resort

The people were wonderful!!! 5 stars! The proximity to the beach was great. The main pool is under construction which would have been nice to have known ahead of time. Overall it was a great experience. Thank you for a wonderful time!

This is our 3rd visit to the Pink Sands resort. We love it! The houses are amazingly comfortable, the beach is always awesome and never packed. The staff is amazing, always accommodating and kind. If you want a truly relaxing vacation then Harbour island is for you.

The resort property is beautiful and lush and well maintained. A friendly hotel staff member met us at the airport and escorted us to our taxi, then water taxi, to another taxi and then to check-in, which was a nice treat. Check-in was easy and friendly. Our room was an ocean front 1 bedroom, nicely decorated and clean. The room is on a small hill set back from the beach. Installing a few steps to the beach path would be nice as it’s pretty steep and could be difficult for some people. The A/C worked great, the bed was comfortable and shower had plenty of hot water. Unfortunately, the pillows were very uncomfortable and my neck, 5 days later, is still hurting. The beach was meticulously raked every day which was greatly appreciated. The Blue Bar had good food, a bit expensive, but good. The pool is small so if there are kids swimming around it’s hard to share. Malcolm 51 had very good food and good service. Our first dinner there was very pleasant and relaxed. When we arrived another evening for dinner, a number of families with young kids were there eating and it was incredibly loud. We have kids so we get it, but we were hoping for an experience like the first so we were a bit disappointed. We rented a golf cart and enjoyed exploring the island. We highly recommend Arthur’s Bakery for breakfast! One thing Pink Sands should consider is a “do not disturb” sign for their rooms, or at least, we didn’t have one. Around 6pm every evening housekeeping would knock on the door (which is clear glass) to see if we wanted turndown service. This seems like an odd time of day for turndown and maybe we should have declined for the entirety of our stay, but we thought the first time was by accident, then we were caught very off guard another evening. We really wanted privacy and didn’t want to feel like we needed to have the curtains closed at all times. I also had someone from housekeeping let herself into our room while I was in the bathroom, she did not knock either. She was very startled when I greeted her, then was a little abrasive with my husband when she made a second attempt to enter and he was there. Despite a couple minor hiccups, we had a nice relaxing stay and enjoyed the atmosphere of the grounds.

This property is Amazing!!! Such a fabulous weekend of great food, relaxation, and the views!!!!!!

The hotel is tired and the staff is not that interested in guest satisfaction

My pregnant wife and I celebrated one last big trip before we have our first child! Pink sands was an awesome place to visit. Resort was very pretty and secluded away from the busyness of town. Service was excellent! The staff created a perfect dinner on the beach experience for us that will be remembered for a very long time! Call/Email ahead of time and Pink sands will set up excursions and golf cart rentals for you in advance. Special thanks to Rhonda Russell and Raju Mandal for all of their help making this trip successful!

Loved everything about this resort! Beautiful setting, gorgeous beach, lovely accommodations and a fabulous staff. Rhonda provided excellent service helping us with all of our trip details including hotel reservations and travel transfers. Ninja personally made sure we made it to our plane upon departure. Happy and friendly staff who make sure your requests are taken care of. We will definitely be back!

Wonderful experience for anniversary trip with my wife. Beautiful resort. Especially great personal service from Rhonda and Ninja and Pink Sands staff. Rhonda helped arrange several dinners and rental golf carts and followed up on details before and even after our trip. Ninja helped throughout our stay and was delightful to visit with. Both went well above and beyond with friendly, personal service. We look forward to an opportunity to come back again!

Upon arrival, we asked for some ice and over 1.5 hrs later we called again but could not get anyone from any extension to answer the call. We heard from beach service personnel the phones continually mess up. We finally went to the dining room to get some ice for our room temperature waters. After the first afternoon on Monday they ran out of limes and continued to be out the next 3 days. So no cocktails with limes. Room service shows at 3 or after and turn down comes at 4-4:30 and they close all curtains at 4:30 the prettiest time of the days. They only make the beds.. trash cans in the baths have never been emptied and vanities/ sinks never cleaned. In room dining dishes are not picked up until late housekeeping service comes at 3-4 which is quite disgusting. The first night there was old blood on my sheets, I called for a manager and they told me there was no manager on duty. Personnel talk amongst themselves and when you try to get attention to order or ask question you feel as though you are interrupting. This place needs alot more managerial supervision. On an up note: the chef in dining room is very good. I had to rate it a 2 because it’s not a 5 and that was an average of the service we received. It could be so much more. Very sad.