Surrounded by plenty of eateries and shopping centres, Cititel Hotel Dumai is a 3-star accommodation in Riau that boasts contemporary and luxurious nuance. Guests can enjoy a host of amenities including free valet parking, spa and sauna service, a coffee shop and babysitting service. Complimentary Wi-Fi is available throughout. All rooms are fitted with an air conditioner, a flat-screen television, a coffee making facility and a seating area with sofas. A compact working desk is provided to support your activity during your stay. Bathrooms come with a hot shower plus a hairdryer and free toiletries. Suite rooms add a bathtub. & A coffee house at the property serves a variety of buffet breakfast as well as snacks and drinks. Fresh fruits and kids’ meals are also prepared with a surcharge. However, you can walk around 100 metres to the Buffet Gantino Baru which cooks authentic Padangnese cuisines as the dining alternative. Additional conveniences you can enjoy in the Cititel Hotel Dumai are medical service, daily housekeeping, concierge and business centre with a fax/photocopy machine. The multilingual staff at the front desk are ready to assist you 24 hours. Cititel Hotel Dumai is 600 metres to Dumai City Square, around a 6-minute walk to the Ramayana Dumai shopping centre and is only 650 metres to Taman Bukit Gelanggan. The nearest airport is Pinang Kampai which is reachable within 11 minutes using the property’s free shuttle.Show More
We Price Match
Amenities
Parking
24-hour front desk
Luggage storage
Restaurant
Wi-Fi in public areas
Valet parking
Concierge service
Express check-in and check-out
All Amenities
Property Description
Surrounded by plenty of eateries and shopping centres, Cititel Hotel Dumai is a 3-star accommodation in Riau that boasts contemporary and luxurious nuance. Guests can enjoy a host of amenities including free valet parking, spa and sauna service, a coffee shop and babysitting service. Complimentary Wi-Fi is available throughout. All rooms are fitted with an air conditioner, a flat-screen television, a coffee making facility and a seating area with sofas. A compact working desk is provided to support your activity during your stay. Bathrooms come with a hot shower plus a hairdryer and free toiletries. Suite rooms add a bathtub. & A coffee house at the property serves a variety of buffet breakfast as well as snacks and drinks. Fresh fruits and kids’ meals are also prepared with a surcharge. However, you can walk around 100 metres to the Buffet Gantino Baru which cooks authentic Padangnese cuisines as the dining alternative. Additional conveniences you can enjoy in the Cititel Hotel Dumai are medical service, daily housekeeping, concierge and business centre with a fax/photocopy machine. The multilingual staff at the front desk are ready to assist you 24 hours. Cititel Hotel Dumai is 600 metres to Dumai City Square, around a 6-minute walk to the Ramayana Dumai shopping centre and is only 650 metres to Taman Bukit Gelanggan. The nearest airport is Pinang Kampai which is reachable within 11 minutes using the property’s free shuttle.
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3.8/5
Good
Services quite good with tasty local food served at the brealfast buffee
All 22 Reviews
Surroundings
Airport: Pinang Kampai Airport
(9.0 km)
Landmarks: FAMILY REFLEKSI
(<100m)
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Rooms
Guest Reviews
Services & Amenities
Policies
1
Deluxe Twin Room
Free Wi-Fi
Wi-Fi in room
Room Details
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1
Executive Double Room
1 Double bed
Free Wi-Fi
Wi-Fi in room
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1
Superior Double Room
1 Double bed
Has window
Free Wi-Fi
Wi-Fi in room
Room Details
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1
Executive Twin Room
Free Wi-Fi
Wi-Fi in room
Room Details
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1
Superior Twin Room
Free Wi-Fi
Wi-Fi in room
Room Details
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1
Deluxe Double Room
1 Double bed
Free Wi-Fi
Wi-Fi in room
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Guest Reviews
3.8/5
Good
22 reviews
Verified Reviews
Cleanliness3.7
Amenities3.6
Location4.1
Service3.8
Average for similar properties in Dumai
Most Mentioned
AI Summary
Centrally located with easy access to attractions and dining. Clean, fresh rooms. Polite staff and excellent service. Varied, satisfying breakfast buffet.
Army Parenta
February 26, 2025
Further improved
Original TextTranslation provided by Google
Guest User
February 19, 2025
Not comfortable because the room is not clean
Original TextTranslation provided by Google
Guest User
January 22, 2025
Good: nice beds and good breakfast
Bad: shower not hot, people smoked in the lobby, even during breakfast, disgusting
R12AL
November 30, 2024
Not bad
Original TextTranslation provided by Google
Anonymous User
November 23, 2024
Great
Original TextTranslation provided by Google
Muhammad Fadel Raja Lubis
October 31, 2024
Services quite good with tasty local food served at the brealfast buffee
mangasa
September 13, 2024
As for the service, it is very good, while the food is standard, while in terms of cleanliness, the room is quite clean, only the water in the bathroom is not dry and the bathroom door is starting to rot.
Original TextTranslation provided by Google
Guest User
August 5, 2024
The hotel is located in the middle of the city, close to places of worship and places to eat. There is free coffee and hot tea all day long.
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Parking
24-hour front desk
Luggage storage
Restaurant
Wi-Fi in public areas
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Parking
Parking
Valet parking
Front Desk Services
Luggage storage
Concierge service
24-hour front desk
Express check-in and check-out
Food & Drink
Room service
Public Areas
ATM
Elevator
Smoking area
Health & Wellness
Hair and beauty salon
Cleaning Services
Laundry service (on-site)
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Please contact the hotel for details about crib and extra bed policies.
Breakfast
StyleBuffet
Age
Fee
Adult
Buffet:IDR 50,000 (approx. PHP 173.29) per person
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Paying at the Hotel
Property Description
Number of Rooms: 30
Surrounded by plenty of eateries and shopping centres, Cititel Hotel Dumai is a 3-star accommodation in Riau that boasts contemporary and luxurious nuance. Guests can enjoy a host of amenities including free valet parking, spa and sauna service, a coffee shop and babysitting service. Complimentary Wi-Fi is available throughout. All rooms are fitted with an air conditioner, a flat-screen television, a coffee making facility and a seating area with sofas. A compact working desk is provided to support your activity during your stay. Bathrooms come with a hot shower plus a hairdryer and free toiletries. Suite rooms add a bathtub. & A coffee house at the property serves a variety of buffet breakfast as well as snacks and drinks. Fresh fruits and kids’ meals are also prepared with a surcharge. However, you can walk around 100 metres to the Buffet Gantino Baru which cooks authentic Padangnese cuisines as the dining alternative. Additional conveniences you can enjoy in the Cititel Hotel Dumai are medical service, daily housekeeping, concierge and business centre with a fax/photocopy machine. The multilingual staff at the front desk are ready to assist you 24 hours. Cititel Hotel Dumai is 600 metres to Dumai City Square, around a 6-minute walk to the Ramayana Dumai shopping centre and is only 650 metres to Taman Bukit Gelanggan. The nearest airport is Pinang Kampai which is reachable within 11 minutes using the property’s free shuttle.
Frequently Asked Questions
What is the cancellation policy for Cititel Hotel Dumai?
The cancellation policy for Cititel Hotel Dumai varies depending on the type of room and booking conditions.
What are the check-in and check-out times at Cititel Hotel Dumai?
Standard check-in time at Cititel Hotel Dumai is 14:00 and check-out time is 12:00.
Can I bring my pet inside the Cititel Hotel Dumai?
As much as we love pets, unfortunately, we are unable to accommodate them in Cititel Hotel Dumai.
How far is the Cititel Hotel Dumai from the closest airport?
The closest airport is Pinang Kampai Airport, and it is about 17 mins from hotel by car (9.0 km).