Hotels near Silliman University Marine Mammal Museum, Dumaguete

For a 5 star hotel, it doesn’t seem like it is and definitely not worth the price. -Poor amenities (Example, they offer a small thin bar of soap as a body wash. Why wouldn’t they offer liquid body wash? Also, some towels were overused) -They clean the rooms/bathrooms and change your towels after 3 days instead of everyday. There’s no pandemic anymore so why not clean the rooms everyday?! -Good food, but not enough choices for breakfast (Why wouldn’t pancakes be included in the options?Also, the coffee doesn’t taste good - strong and burnt tasting) -Nice staff, but they need more training: ＞Food Service is slow and inefficient. During breakfast and lunch, our food were served after hours of waiting. Some of our orders came incorrectly (not what we ordered). ＞Disorganize and lack in system. ＞They lack in staff both at the front desk and Sans rival Cafe. -They will charge you if you don’t return all your keycards. If this was a true 5 star hotel, you wouldn’t charge your guests for something cheap and disposable. Overall, our stay was ok (big rooms and nice pool), but lacking in amenities and training of staff. There are more cons than pros. Whoever owns this hotel seems like they are saving too much on costs. Never going to stay in any of the Henry Hotels in the Philippines.

Good, clean room with nice room service serving good food, nice swimming pool. Nice view from the balcony of the mountains. TV was a good size with excellent channel selection. Wasn't too expensive, but I believe rates have now gone way up.

All staffs are very nice and accommodating. I asked for a small item and they even bought outside just to accommodate my request. Room is clean. Was not able to try the pool due to busy schedule, the pool has a 4’ depth. Will book this place again next time I visit Dumaguete.

I spent 5 night at Hotel Dumaguete with my wife and 5 y/o daughter. We had the best time ever. Very nice modern rooms. The staff were absolutely over the top being very accommodating, kind, and respectful. They are always smiling and will go out of the way to make sure you are happy and satisfied. The restaurant/deli in the lobby (Piapi Deli) serves up some really great meals at a very reasonable price. The roof top wine bar (The Pawnshop), is also very nice with an ample assortment of wines and cheeses. Conveniently located close to town and the famous board walk and boulevard with too many restraints to choose from. Be aware if you have children or you cannot swim that the swimming pool does not have a shallow end so to speak. 5 ft is the minimum depth getting deeper from there but very clean and very nice. Time and money well spent for sure. I highly recommend this hotel and will return sure.

OK so at first you might think this a back road but it has schools and colleges along it. The location is like 15 min walk from port and maybe 20 from boulevard and loads of great street food. Staff are not only helpful I'm sure the smiles they have were best I've seen Thought it's an older hotel it has kept its majestic quality. With staff all wearing the same from head to toe. Gave a feeling of quality with room angel that reset the room daily. Been in a few that don't do this. For me top marks

This hotel is located near the Dumaguete airport and is decorated with many artworks. Unlike hotels in the city, it's generally quiet, but there are live performances in the hotel restaurant, so you can hear music until quite late, so it might be suitable for families with children of elementary school age or older. The customer service is friendly and the restaurant has high chairs, so if you understand that, you won't have any problems bringing young children with you. Also, you can flush toilet paper down the toilet, which is rare in the Philippines. Although we weren't in the city, leaving food in your room attracts a lot of ants, so we recommend hanging your luggage on hangers or floating in the air instead of leaving it on a table.

I can't say enough about this hotel. Customer service was professional, efficient and welcoming. The staff never failed to greet me with ”hello sir” and wave and smile. Always helpful when I had questions such as ”what's the best way to get somewhere?”, Etc. Location is excellent with being close to the beach walk, many restaurants and access to public transportation. Property is well maintained and clean. My room was plenty big for one person but family rooms are also available. Only one thing that may bother some is the hot water was out for one of my 3 day stay. However this was a minor inconvenience for me and did not keep me from issuing this 5 star review.

I love this hotel. i have stayed here now many many times, and i have NEVER had a bad experience, so i thought i would finally write a DESERVED GOOD review. The Hotel is placed right at the heart of Dumaguete, everything you would want is with a few mins of the hotel, the hotel also provides trips to some of the popular tourist attractions. The rooms are always clean and fresh with daily room service, but in my opinion the only thing that lets the rooms down are the showers which sadly could do with more maintenance as often they are faulty in some way and poorly kept looking, but they still provide good supply of hot water. I have stayed in all of the rooms they offer, from their suite to the standard rooms, and all show the same levels of cleanliness and the rooms always feel welcoming. Free breakfast is provided and the restaurant is good and the food well cooked and presented , the hotel provides a full range of pampering service if you require some self indulgence. The staff are ALWAYS friendly polite professional and on hand for any reason and will always make you feel important and a valued guest. I have in all my stays at this Hotel had only ever had one problem which was dealt with professionally, immediately and satisfactorily,. This hotel is ALWAYS my first choice when i visit Dumaguete, and will continue to be so They have plenty of rooms and even as a walk in, i have never been turned away from being fully booked, Its always a pleasure staying here.... See you next time !

It's OK, in the urban location, when the clerk is focusing on the Bible, it is a scene. I asked the boat to go to Mint and answered the questions very enthusiastically. I also called me to confirm. The room we have seen other people's comments to set the three-person room, really a lot of space.

This hotel exceed my expectation....above standard wow All staff will greet you with happy and heartily mabuhay!!!! Frontdesk super friendly and accommodating with all the details provided Room cleaners are very good and friendly Security are very helpfull all the times with smile and greetings... Super happy with the stay.....