Guest User
January 8, 2024
Very poorly managed. I am 68 and I can be slow, but a very nice chicken lady was so kind and understanding. I will walk with the cane and I wasn’t sure about the trash policy, but Amanda assured me that I could just put the trash up against the bedroom and that would be fine. I had to check out and go to an appointment, but I was supposed to go back and check back in. But then I got a call from this man man and he told me.” because of the condition of your room you are not welcome here. And I was just like I tried, and he would not even listen. I have never been treated so poorly in my life, I thought well that’s weird. OK. I have to find someplace else to stay. So I saw the Hampton Inn on Lake superior. I went in there and this is what I was told “sir unfortunately we belong to the same group of choice hotels… Comfort Inn is in, and we cannot, give you a room.. I was like incredulous. I thought what the hell was happening. So I just went downtown Duluth and sat in my car and thought. OK everyone’s kicking me out but then I saw the Fitger’s Inn on superior Street. So by this time I was like paranoid that oh my God, everyone’s gonna kick me out I just didn’t understand. But Fitgers is absolutely fantastic. I do not recommend him staying in any choice hotel, and I know, comfort Inn have a good reputation, but the comfort Inn west, and Duluth is terrible and mean and no calm or compassion and I’m going to report it to the head