Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
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1 room, 2 adults, 0 children
All properties in Dukuhpakis
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
No.10 of Premium Hotels in Surabaya
Superblock, Ciputra World, Jl. Mayjen Sungkono No.87-89, Gn. Sari, Kec. Dukuhpakis, Gunung Sari, 60225 Dukuhpakis, Surabaya, East Java, Indonesia
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Last booked 2 hrs ago
Highlights
Varied breakfast
Superb views
Cozy rooms
Lots to do
Free parkingAmenities
Golf course
Outdoor swimming pool
Sauna
Spa
Massage room
Gym
Public parkingFree
Airport pick-up
All amenities
Property Description
With a stay at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International in Surabaya (Gunung Sari), you'll be a 1-minute drive from Ciputra World Mall and 14 minutes from Ciputra Golf Club. This luxury hotel is 4.1 mi (6.6 km) from Pakuwon Mall and 4.5 mi (7.2 km) from Tunjungan Plaza.
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9.4/10
Perfect service, good food good location. Especially Rawon soup.
All 175 reviews
Surroundings
Airport: Juanda International Airport
(20.6 km)
Train: Surabaya Pasar Turi Train Station
(6.9 km)
Landmarks: Fun World - Ciputra World Surabaya
(<100m)
Landmarks: kidzooona Ciputra World Surabaya
(<100m)
Landmarks: BEST Church Ciputra World Surabaya
(<100m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Deluxe Queen Room
1 Queen bed
30m² | Floor: 9-19
Has window
Air conditioning
Refrigerator
Minibar
Tea bags
Check Availability
4
Suite
1 Double bed and 1 Sofa bed
63-66.5m² | Floor: 1
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
3
Superior Deluxe King Room
1 King bed
33m² | Floor: 9-19
Has window
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
3
Executive Deluxe Twin Room
2 Single bed
30m² | Floor: 20-21
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
3
Executive Hollywood Twin Room
2 Single bed
36m² | Floor: 20-21
Has window
Non-smoking
Refrigerator
Daily housekeeping
Toothpaste
Hair dryer
Check Availability
4
Deluxe Twin Room
2 Single bed
30m² | Floor: 9-19
Has window
Refrigerator
Minibar
Tea bags
Washing machine
Check Availability
4
Executive Grand Deluxe Room
1 King bed
36m² | Floor: 20-21
Has window
Non-smoking
Air conditioning
Refrigerator
Minibar
Tea bags
Check Availability
8
Grand Deluxe Twin Room
2 Single bed
36m² | Floor: 9-19
Has window
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Executive Deluxe Queen Room
1 Queen bed
30m² | Floor: 20-21
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Grand Deluxe Room
1 King bed or 2 Single bed
36m² | Floor: 9-19
Has window
Refrigerator
Daily housekeeping
Toothpaste
LCD TV
Check Availability
4
Deluxe Room
1 Queen bed or 2 Single bed
30m² | Floor: 9-19
Has window
Refrigerator
Daily housekeeping
Toothpaste
LCD TV
Check Availability
3
Grand Deluxe King Room
1 King bed
36m² | Floor: 9-19
Has window
Air conditioning
Refrigerator
Minibar
Tea bags
Check Availability
4
Executive Deluxe King Room
1 Queen bed
30m² | Floor: 20-21
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
4
Superior Deluxe Twin Room
2 Single bed
33m² | Floor: 9-19
Has window
Air conditioning
Refrigerator
Minibar
Tea bags
Check Availability
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Guest Reviews
9.4/10
Amazing
175 reviews
This property hasn't received any negative reviews in the past 1 month.
- Cleanliness9.4
- Amenities9.3
- Location9.5
- Service9.3
Average for similar properties in Dukuhpakis
Review summary
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Location: The hotel is praised for its prime location, conveniently situated next to a large shopping mall, which offers guests easy access to shopping and dining options.(based on 36 reviews)
Guest User
July 31, 2025
The experience was phenomenal! All staff were very friendly and went the extra mile in terms of service. The location is great, being right next to a mall so it’s easy to find something to do. Highly recommend their spa!
18169363
July 27, 2025
Perfect service, good food good location. Especially Rawon soup.
Haidhar Halim
July 25, 2025
Over the top ID, love the art pieces every where in the hotel. Room is spacious. Classy. Amenities are basics. View is alright. Bed was comfy, high, pillows were great. Breakfast spread was meh..limited too. But I was mostly disappointed cause I asked for coffee twice and after 20 minutes of waiting time, I didn't end up getting anything and left for work. I wouldn't make a big deal out of it, but I was waiting to use coffee machine, one of the waitresses said she was going to help me. So I could sit. Waited 10 minutes. Nothing, Stood back up, same shizzs. I prefer Tunjungan Plaza area cause I can walk outside at the old city.
Guest User
July 6, 2025
Senang bisa menginap di Ciputra untuk perjalanan bisnis saya
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mrspuspita
July 6, 2025
Always had a pleasant stay here... the staffs are very friendly. The room is very clean.
Shenqidedaqi
July 6, 2025
The hotel is clean and tidy, and the service is also very good
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Mengyao99999
July 6, 2025
The room was too dark, like the lights in the 70s or 80s, very dark, very dark, it was suffocating to live in it! The bedsheets were also stained, and they were not changed at all. Later they were changed. The receptionist responsible for luggage delivery was too slow, and the luggage was delivered to the room after waiting for half an hour. The infinity pool is not bad, and there is a hot spring pool next to it. The hotel location and other room services are good!
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Guest User
July 4, 2025
Close to shopping malls, convenient
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Golf course
Off-site
Outdoor swimming pool
Sauna
Spa
Additional charge
Massage room
Gym
Public parking
Free
Airport pick-up
Additional charge
Car rentals
Bar
Restaurant
Taxi booking service
Airport drop-off
Additional charge
Conference room
Additional charge
Multi-function room
Business center
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Outdoor swimming pool
Spa
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Rooftop pool
Pool with view
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Valet parking
Additional charge
Transportation
Car rentals
Taxi booking service
Shuttle service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Front Desk Services
24-hour front desk
Concierge service
Safe at front desk
Luggage storage
Wake-up call
Food & Drink
Bar
Room service
Snack bar
Halal meals provided
Health & Wellness
Spa
Additional charge
Massage room
Sauna
Golf course
Off-site
Gym
Public Areas
Smoking area
Elevator
Cleaning Services
Clothes dryer
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Business Services
Multi-function room
Conference room
Additional charge
Business center
Multimedia display system
Wedding service
Accessibility
Accessible rooms available
Safety & Security
First aid kit
Smoke detector
Fire extinguisher
CCTV in public areas
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | IDR 500,000 (approx. PHP 1,765.53) per person per night Extra crib: Free |
Children 3–17 years old | IDR 500,000 (approx. PHP 1,765.53) per person per night |
Breakfast
TypeWestern
StyleBuffet
| Age | Fee |
|---|---|
Children 4 years old and under | Free |
Children 5–12 years old | IDR 174,400 (approx. PHP 615.82) per person |
Children 13–17 years old | IDR 348,800 (approx. PHP 1,231.63) per person |
Adult | Buffet:IDR 348,800 (approx. PHP 1,231.63) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2014
- Renovated: 2015
- Number of Rooms: 212
With a stay at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International in Surabaya (Gunung Sari), you'll be a 1-minute drive from Ciputra World Mall and 14 minutes from Ciputra Golf Club. This luxury hotel is 4.1 mi (6.6 km) from Pakuwon Mall and 4.5 mi (7.2 km) from Tunjungan Plaza.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 212 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 212 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Frequently Asked Questions
What is the cancellation policy for Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?
The cancellation policy for Hotel Ciputra World Surabaya managed by Swiss-Belhotel International varies depending on the type of room and booking conditions.What is the cancellation policy for Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?
What are the check-in and check-out times at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?
Standard check-in time at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International is 14:00 and check-out time is 12:00.What are the check-in and check-out times at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?
What amenities and services are available at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International ?
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International offer top amenities and services include Shuttle service.What amenities and services are available at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International ?
Does Hotel Ciputra World Surabaya managed by Swiss-Belhotel International provide breakfast?
Yes, Breakfast is offered at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International. Breakfast option(s): Western. Does Hotel Ciputra World Surabaya managed by Swiss-Belhotel International provide breakfast?
Can I bring my pet inside the Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?
As much as we love pets, unfortunately, we are unable to accommodate them in Hotel Ciputra World Surabaya managed by Swiss-Belhotel International.Can I bring my pet inside the Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?
How far is the Hotel Ciputra World Surabaya managed by Swiss-Belhotel International from the closest airport?
The closest airport is Juanda International Airport, and it is about 36 mins from hotel by car (20.6 km).How far is the Hotel Ciputra World Surabaya managed by Swiss-Belhotel International from the closest airport?
Is airport shuttle service offered by Hotel Ciputra World Surabaya managed by Swiss-Belhotel International ?
Yes, at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Hotel Ciputra World Surabaya managed by Swiss-Belhotel International ?
About This Property
| Nearest Airport | Surabaya Airport |
|---|---|
| Distance to Airport | 26.06KM |
| Nearest Train Station | Surabaya Pasar Turi Train Station |
| Distance to Train Station | 6.92KM |
| Average Price From | PHP5723 |
| Hotel Star Rating | 5 |