Superior Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Dudley

Superior Hotel

Birmingham Road, Dudley, West Midlands, DY2 7TN, United Kingdom
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hotel overview picture
Amenities
24-hour front desk
Cafe
English
Snack bar
Vending machines
No smoking in public areas
Ironing service
Security personnel
All amenities
Property Description
Superior Hotel provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel's daily housekeeping ensures an excellent option for your stay.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and blackout curtains, all designed with your ease in mind. Selected rooms offer in-room amusement like television as a source of entertainment for guests to enjoy. Within specific rooms, a coffee or tea maker and bottled water is conveniently available for your use.Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and toiletries within a few chosen chambers. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee.Throughout the day and night, guests can enjoy light refreshments with the hotel offering vending machines.
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4.5/10
Cleanliness4.5
Amenities4.5
Location4.5
Service4.5
All 6 reviews
Surroundings
Airport: Birmingham Airport
(42.0 km)
Train: Smethwick Rolfe Street Railway Station
(8.6 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Twin Room
3

Twin Room

2 Single bed
Has window
Non-smoking
Room Details
Check Availability
Standard Double Room
5

Standard Double Room

1 Double bed
Non-smoking
Refrigerator
LCD TV
Wi-Fi in room
Microwave
Room Details
Check Availability

Guest Reviews

4.5/10
6 reviews
  • Cleanliness4.5
  • Amenities4.5
  • Location4.5
  • Service4.5
Average for similar properties in Dudley

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Most Mentioned
Review summary
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Location: Some reviews highlighted a favorable location, though specific details were sparse.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 28, 2024
Surrounding needs to be cleaned.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 27, 2025
I was recently at the Superior Hotel, and I have to say it was an absolutely terrible experience. The manager, Angelo, along with several members of staff, were extremely rude, unprofessional, and downright disrespectful. Their attitude towards guests is appalling, and the lack of basic courtesy and customer service is shocking. Based on my experience, I would strongly recommend that the company immediately sack Angelo if they care at all about their reputation. No one should ever be treated the way I and others were treated there. If you want to be disrespected, discriminated against, and made to feel uncomfortable, then by all means, go there — but if you value being treated with decency and professionalism, please avoid this place at all costs. DO NOT BOOK A ROOM at the Superior Hotel. Avoid, avoid, avoid!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 10, 2025
Honestly I hate it when I have to come back home to superior hotel the Internet in the hallway of 313-321 is terrible and that needs to be fixed but thankfully the beds are comfortably enough but most things in the rooms are falling apart like it's very cheap material that als9 needs a resolution
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 30, 2024
Absolutely appalled by this so called hotel. Definitely not suitable for 2 female pensioners. Couldn't possibly stay there. Wasn't safe. I was emailed to say getting fully refunded. Still waiting for money. Do not book to stay there. Spoke to area manager angelo cutrera who promised to look into it. Have since sent 2 messages. Left 2 voice mail messages and sent 2 e.mails and just been ignored. Very unprofessional
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 21, 2024
It was wonderful experience with the staff especially with Miss Archie.. she is so lovely, helpful and has a beautiful smile!! She is the best at making people feel at home!! She has a motherly character that transcends any form of downcast! Having someone like Miss Archie during your lowest period is really wonderful as she will make you step out of any miry clay that has held you down. Mostly, she makes you feel wanted and that sure will motivate anyone
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 29, 2023
Awful experience checked in alright but when i got to the room there was crisp crushed all over the stained carpet with burns & on the bed too, once i told the person at the desk they took the hoover to clean up,there was mould spreading on the ceiling & dust gathered on the corner shelf, the hanger had some dirty gunge,one wall socket free behind the fridge, the microwave was well away from the socket even if i had put the microwave on the floor next to the fridge the microwave plug would not have reached,the t.v remote did not work when i told the person at the desk i was told to change the batteries myself,when i mentioned about the one socket i was told sarcastically to get a extension, the toilets flush handle was on the last legs & you had to wait 30 minutes for the toilet tank to fill for the next flush, i was told someone will come the following morning to check but no one did,the warm water from the bathroom sink there was hardly any water coming out less pressure,no toilet tissue & no hand wash,children slapping each other with sandals getting loud & sitting on stairs till midnight on there gadget’s, a child crying really loudly in the early hours,the smell of curry on the stairs was sickening,asked for wifi password could not join no sign of which wifi to join. It was a horrible experience,when i came to hand in the keys & say i why i was leaving i got told to leave the complaint online so here i am,i left because of the room being dusty & bed covers were itchy my child has eczema,the eczema flared up & my child got wheezy my child has allergies to dust mites.

Services & Amenities

More Amenities
Parking
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Cleaning Services
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: 00:00–11:00

Front desk hours: 24/7

Child Policies
Children are not permitted to stay in this room type.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Number of Rooms: 11
Superior Hotel provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel's daily housekeeping ensures an excellent option for your stay.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and blackout curtains, all designed with your ease in mind. Selected rooms offer in-room amusement like television as a source of entertainment for guests to enjoy. Within specific rooms, a coffee or tea maker and bottled water is conveniently available for your use.Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and toiletries within a few chosen chambers. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee.Throughout the day and night, guests can enjoy light refreshments with the hotel offering vending machines.

Frequently Asked Questions

What is the cancellation policy for Superior Hotel?

The cancellation policy for Superior Hotel varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Superior Hotel?

Standard check-in time at Superior Hotel is 14:00-24:00 and check-out time is 11:00.

Does Superior Hotel provide breakfast?

No, Superior Hotel doesn't provide breakfast.

Can I bring my pet inside the Superior Hotel?

As much as we love pets, unfortunately, we are unable to accommodate them in Superior Hotel.

How far is the Superior Hotel from the closest airport?

The closest airport is Birmingham Airport, and it is about 39 mins from hotel by car (42.0 km).

About This Property

Nearest AirportBirmingham Airport
Distance to Airport42KM
Nearest Train StationWolverhampton Station
Distance to Train Station11.26KM
Hotel Star Rating3