Guest User
January 22, 2024
Since changing from the Ducktown Inn to the newly “renovated” Mallard Hotel, I was sorely disappointed. When I arrived, there were holes in my door. I went outside and looked directly through them and could see my entire room. I was given a new room on the second floor. It was awful. The heat blew cold air. I set it all the way to 90 degrees and was still freezing. The heater itself is old, dusty snd moldy. My eyes, ears, throat and sinuses are killing me. My toilet seat was broken and the bathtub is very outdated, but its saving grace is a new shower head. On a podcast note, the beds were very clean, new and comfortable. Overall, I give it one star for at least having new beds. But, I will never go back and I am concerned about the unhealthy air that I was breathing all night while I was freezing.