Kramerdog
May 22, 2024
The aforementioned train noise is a thing. Can't do anything about that, so I credit the hotel for supplying earplugs. This is a clean, relatively new property in a good location. My biggest issues on a three-night stay for business came at breakfast. Day one, I was about to grab a sausage biscuit when the guest next to me warned that he had tried one and it was moldy in the middle. Hard pass. The staff came out with a different batch of breakfast sandwiches and was nice enough to hand me one on a plate. It had been microwaved and was still cold in the middle. Ick. While eating breakfast, a staffer went to the front desk and asked (loud enough for everyone having breakfast to hear) what they should do with the batch of sandwiches where the guest had found mold. If the answer is anything other than "throw them away immediately," run. Day three, woke early on a Sunday for my four-hour drive home. Checked out about 6:45a and, bag over my shoulder, walked to the breakfast area where they were setting up (I believe breakfast was available starting at 7a). After I grabbed coffee and started walking to where the food was, the staffer setting things up went as far as to close the shutters on the breakfast area in an apparent passive-aggressive move to let me know I was 15 minutes early. I'm a Marriott Bonvoy Elite member and have generally gotten great service at their properties. On a few occasions when I've had to depart before breakfast hours, they have even offered "grab and go" food with a granola bar, a banana, etc. Not here. I elected not to wait the 15 minutes and headed off without breakfast. Oh well.