Grand Excelsior Hotel - Bur Dubai

Grand Excelsior Hotel - Bur Dubai Reviews

Grand Excelsior Hotel - Bur Dubai

Burdubai - Kuwait St, Al Mankhool, Dubai, Emirate of Dubai, United Arab EmiratesView Hotel Details
Grand Excelsior Hotel - Bur Dubai
Grand Excelsior Hotel - Bur DubaiGrand Excelsior Hotel - Bur DubaiGrand Excelsior Hotel - Bur Dubai
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Grand Excelsior Hotel - Bur Dubai Guest Reviews

3.8/5
Good
42 review
Verified reviews
Location4.0
Amenities3.7
Service3.7
Cleanliness3.9
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All reviews(42)
Positive reviews(17)
Reviews with photos/video(5)
Clean and tidy(3)
Great location(2)
Negative reviews(6)
VIRALKUMAR DOSHI
Deluxe Room Non smoking
Stayed in Sep 2024
Business travelers
1 review
1.5/5
Posted on Sep 27, 2024
Hotel staff service and attitude is bad air conditioning not working. If call to attend this no one came to see it till 40 minutes. If personal go to reception no one will . Old towel. No room sleepers.
Guest User
Deluxe King Room
Stayed in Jul 2024
Solo travelers
17 review
3.7/5
Posted on Jul 14, 2024
Delayed service time, mean receptionist, no fetal kits . The rooms are really spacious and good
Guest User
Deluxe Room Non smoking
Stayed in Jul 2024
Business travelers
12 review
4.0/5
Very Good
Posted on Jul 22, 2024
Not bad but need maintenance for there air conditioning system
PRATEESH
Deluxe Room
Stayed in Oct 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 20, 2023
Hotel is close to several restaurants and is rightly located.. hotel staff was very friendly and welcoming. Rooms could probably get a makeover to support different power adapters for international travellers. Rooms were clean and maintained every day Overall very satisfied .. will definitely come back here in future and would recommend to anyone who is looking for a central location in Dubai at affordable prices.
Inder Sain
Deluxe Room
Stayed in Oct 2023
Business travelers
6 review
2.7/5
Posted on Oct 11, 2023
The Room were having foul smell and with very small washroom without much amenities.
Bawar Yaseen
Deluxe Room Non smoking
Stayed in May 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Jul 18, 2023
Room is clean and comfortable. The staff are very good and helpful
DWH
Deluxe Room Non smoking
Stayed in Jan 2023
Solo travelers
438 review
5.0/5
Outstanding
Posted on Jan 24, 2023
Great Hotel and loved this hotel. I always love to stay here whenever in Dubai.
ABDALLAH
Deluxe king Room
Stayed in Apr 2022
Couples
3 review
5.0/5
Outstanding
Posted on Apr 22, 2022
Really my stay in Greand excelsior hotel was amazing from every side from the nice staff and best mangment soo kindly spically mr swapnil and mr Haitham they are the best they take care of us and provide us always nice rooms promsie this hotel deserves to Be rated atleast 5 stars im staying on this hotel more then I’m staying in my home and the food was really nice thank you so much
Guest User
Deluxe king Room
Stayed in Nov 2022
Business travelers
20 review
4.0/5
Very Good
Posted on Nov 23, 2022
Stay was good, as average. ROOM Alooked to old. Morning breakfast is very nice.
Guest User
Deluxe Double Room
Stayed in Aug 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 19, 2023
Have a lovely stay.
Vishal Dixit
Executive Suite
Stayed in May 2023
Business travelers
13 review
5.0/5
Outstanding
Posted on Jun 15, 2023
Nice Business Hotel
Rani Mohan
Deluxe king Room
Stayed in Jul 2022
Travel with friends
2 review
2.0/5
Posted on Aug 6, 2022
Very bad customer services
PROMI
Deluxe Room Non smoking
Stayed in Feb 2023
Family
12 review
5.0/5
Outstanding
Posted on Mar 9, 2023
Nice stay
Daphnecdl
Deluxe Room
Stayed in Sep 2023
Business travelers
11 review
1.0/5
Posted on Sep 9, 2023
Worst hotel ever! Broken and old. Every day the dust from the air conditioner above the bed falls onto the quilt. The so-called big bed is made up of two small beds. There is no stool at the desk. The sanitary products are empty. The air conditioner sounds like a bomber. I paid for the room for 4 nights and still got it. For 2 nights, I couldn't bear it anymore and checked out early. I contacted the hotel manager Gamal and he was very nice but took no action! Worst hotel ever!
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Maxim Pattaya
Deluxe twin Room
Stayed in Jun 2023
Solo travelers
15 review
3.2/5
Posted on Jun 14, 2023
Stayed at this hotel for 3 nights. Impressions are twofold. It feels like the hotel is stuck in the past. 4* must have been relevant 10 years ago - The location is relatively good in terms of shops, supermarkets, snacks. The beach is far away, carry from the hotel. And 2 malls. Scheduled. - Deluxe room, large but not cozy, tired furniture and TV. There is no Russian channel - Swimming pool and sauna. Hood for me. But then again, everything is tired and old - Breakfasts. 2 halls, European and Indian. It seems like everything is there, but not very tasty. Juice is filled with water, half of the positions are hidden in the coffee machine. Probably save - There is a club on the 6th floor, I went in / out, on the 1st floor there is a sports bar (a glass of Heineken 43 dirhams) Verdict: OK for a couple of nights. There is no desire to return. 4 stars was many years ago
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6/9