Homewood Suites by Hilton Dover

I got room 409, a perfect accessible suite. There was a comfortable bed, a work desk, kitchen table, clean bathroom, dishes, and working appliances. Who could ask for more? The breakfast each morning was perfect, too. I didn't have time for the fitness center, pool, or hot tub, but maybe next time, I'll stay longer. I also liked using the guest laundry.

the beds are comfortable clean rooms great pool very helpful front desk and beth in breakfast area was the sweetest:) pool area was clean towels supplied would definitely stay again visited york maine and downtown dover lotsa consignment shopes and things to do ..

We had a wonderful stay here. The rooms were clean. The breakfast was great. The lady who serves breakfast here is always so hospitable and kind. Our kids loved the pool and hot tub. Denise was amazing and very kind. She also helped us immediately and graciously when our toilet was clogged. We like to stay here because it is the closest Hilton to the Miami / Portland area. I would definitely recommend this hotel!

We stayed at the Homewood Suites in Dover for our daughter's orientation at UNH. It was perfect. We had a comfortable king size room with a sofa and kitchen. The manager was friendly and accommodating. The complimentary breakfast was wonderful. The furnishings and bath are slightly dated but clean. I would recommend scrubbing or replacing the shower doors but it was fine.

We were very inconvenienced, appalled, and disappointed with our recent stay at Homewood Suites by Hilton Dover in Dover New Hampshire. There were several issues and the place was not up to the standards we expect as Hilton Honors members. We checked in on 4 June 2024 and checked out 6 June 2024. As I almost ALWAYS do, I logged into my account the day before our arrival and PAID IN ADVANCE so I could choose & reserve the room that we wanted. I selected a room on the 4th floor away from the elevators and on the side away from the noisy restaurant that is across from the front of the building. At that time, on June 3rd, our room on the 4th floor was locked in, and I PAID for our stay in THAT ROOM. Shortly before our arrival on June 4th, I checked the APP to find out if the room was ready for our arrival, and at that time discovered we were changed to an UNNACCEPTABLE room which did not meet our criteria. We immediately called the hotel and said we needed to be moved BACK to the room we paid for AND we wanted to speak to a manager when we arrived. When we arrived, an employee was blocking the front entrance with the hotel van, and he had a cord snaked from the lobby, creating a tripping hazard. He was cleaning the van and blocking access to the front door. During our stay, we also discovered an alcove by the front door was where cigarette smokers congregated, fouling the air for anyone passing in and out of the front door. On arrival in the lobby, we asked to speak to a manager and be assigned to our original room – the one I had paid for. Abby, the employee at the front desk DID apologize for the error and offered to show us a different room since our room had been assigned to someone else. On first examination, it appeared the third-floor room she showed us seemed our only option, since one of your employees, named ‘Carlton,’ OVERRODE our reservation and assigned someone else to our 4th floor room. We returned to the lobby to retrieve our luggage, and a general manager named Brendan came out to speak with us. He tried to give me a song and dance about how the computer updates every 20 minutes and the room was chosen by someone else and the computer gave it to them. I told him we received a confirmation on the APP for that specific room and it wasn’t until the next day, June 4th, that the override happened. He checked with Abby and she gave him the date and time and EMPLOYEE NAME (Carlton) related to that override. That manager suggested Abby find us a different room, ‘even if it was an upgrade.’ We already had paid for a king suite on the 4th floor in the back of the hotel, so frankly, I doubt if there was an upgrade. Abby could only find unacceptable rooms available. Not only did Brendan treat us in a condescending manner, he offered us a snack for our inconvenience; a bag of Cheetos just doesn’t cut it with us for mistreatment and discomfort in a hotel. Once we are unpacked and settled in to our room, we value our privacy and do not want t

We have stayed here the past two years for extended stays. This time we are here 6 weeks. Hilton has become dog friendly. This is nice for dog owners. It’s very bad for those of us who have severe allergies. Ms Dionne, the manager, had our room deep cleaned before we came. It was very helpful to me in our decision to stay here again.

We can always count on Homewood Suites by Hilton for cleanliness and customer service. We enjoyed our stay. Pool is great. One of our family members said going to Homewood Suites feels like home. Thank you!

I drove from Boston in terrible weather conditions and felt very relieved when I armed in front of the hotel. Friendly welcome at check-in. This property is very well managed and very comfortable. Would definitely stay at this property again.

Traveling this summer was a challenge after having a car wreck in Virginia while on our way to Nova Scotia. When we made it to New Hampshire for the night, it was great with a family of five to be able to have a nice clean suite. It was equally great having the restaurant right next door. The continental breakfast was great the next morning as well. We will definitely stay here again.