paulinerT8692PC
September 11, 2024
We were really excited about staying at the Dornoch station and sadly it didn’t live up to our expectations. We were on the second floor at the end of a corridor which had the most unappealing smell. Housekeeping was based beside the room so not sure if this was the reason. The windows and fire door were kept open which we assumed was to alleviate the smell. The room was a great size although too dark for my liking, also lacking was an area to style hair. I assumed due to the recent refurb that I wouldn’t have to negotiate a step in bath to access the shower, however accept I should have requested a walk in shower. Breakfast on day one was disappointing due to having to chase staff to provide orange juice, glasses, bowls. It also took 30 minutes to provide the tea and coffee we ordered on arrival. Day 2 was much better and on both days the staff were very pleasant. Lastly being charged £16.50 for a glass of wine was a bit excessive in my opinion. Checkout was a long process due to one person being on duty which was quite frustrating as was evidenced by other guests complaining.