Crowne Plaza Dongying

Crowne Plaza Dongying Reviews

Crowne Plaza Dongying

Building 1 NO.66 Dongwu Road, Dongying District, Dongying, Shandong, ChinaView Hotel Details
Crowne Plaza Dongying
Crowne Plaza DongyingCrowne Plaza DongyingCrowne Plaza Dongying
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Crowne Plaza Dongying Guest Reviews

4.7/5
Outstanding
2097 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(2097)
Positive reviews(2048)
Reviews with photos/video(574)
Large rooms(335)
Delicious breakfast(240)
Perfect for kids(150)
Luxurious(115)
Great swimming pool(91)
Secluded lake view(90)
Has facilities for children(55)
Delicious buffet(29)
Negative reviews(49)
Tahina Angelo
Superior Room (2 beds)
Stayed in Jun 2024
Business travelers
30 review
4.0/5
Very Good
Posted on Jun 28, 2024
Outstanding hotel! Just too big! Room was really huge! Swimming pool was outstanding! Breakfast just ok.
Response from Property: Dear guests, thank you very much for choosing Crowne Plaza Dongying as your stay hotel. We are very honored to bring you a pleasant stay experience. The room area of our hotel is nearly 50 square meters, equipped with high-grade bedding, large bathtub, open-air balcony; each room can see the scenic scenery of Yuelai Lake. At the same time, the hotel is also equipped with indoor swimming pool, large fitness center, children's play center, so that you can fully enjoy the fun of your vacation. Thank you again for your valuable comments and we are looking forward to see you again at Crowne Plaza Dongying.
RIPUDAMAN
Superior Double Room
Stayed in Jan 2024
Business travelers
18 review
5.0/5
Outstanding
Posted on Jan 13, 2024
Luxurious and the landscaping outside is fantastic .
6/11
Response from Property: Dear guests, please accept the sincere greetings from Crowne Plaza Dongying! Thank you for your recognition of the hotel, we are pleased to add a wonderful memory of your trip, the hotel strives to provide each guest with the most intimate and meticulous service, for each guest to bring value for money experience. Crowne Plaza Dongying is located in the CBD golden axis of the development zone, there are 482 spacious, elegant rooms, each room walk-in balcony, you can enjoy the lake scenery, we look forward to meeting you again in Dongying!
Santa’s helper
Superior Room
Stayed in Dec 2023
Solo travelers
8 review
5.0/5
Outstanding
Posted on Dec 26, 2023
The fanciest and best in Dongying. Although the price is a little high it’s still worth it. The room is clean and new. The staff were friendly and very helpful.
Response from Property: Dear guests, please accept the sincere greetings from Crowne Plaza Dongying! Thank you very much for your recognition and support of the hotel. We have been committed to providing guests with impeccable service and perfect facilities. To give our guests a sense of comfort, cordiality, security and value for money is the unremitting goal and pursuit of all hotel staff. Sincerely look forward to your presence again, we will, as always, let you feel honourable, warm, comfortable and perfect stay in the hotel.
JUNMYUNG
Superior Room (2 beds)
Stayed in Mar 2023
Business travelers
27 review
5.0/5
Outstanding
Posted on Mar 29, 2023
Super clean and nice. the best choice for your business trip
Response from Property: Dear guests, Warmly greetings from Crowne Plaza Dongying! Thank you for your support. We sincerely look forward to meeting you again.
Guest User
Superior Room (2 beds)
Stayed in Dec 2024
Family
10 review
5.0/5
Outstanding
Posted on Dec 15, 2024
The hotel environment is very good, the room is large, parking is convenient, the service is very considerate, the food is very good, especially the manager Wang Haijing, who provides considerate service and never contacts us in advance to ask if we need help or needs before we arrive. We feel like home and return with great satisfaction.
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Response from Property: 尊敬的客人您好，感謝您選擇東營皇冠假日酒店並留下寶貴的評論。酒店地處東營的開發區，毗鄰風景秀麗的悦來湖，環境靜謐，酒店配有超大的免費停車場，特別適合自駕遊的賓客出行。同時，為了更好的提升客人的入住體驗，我們房間的面積近50平米，房間的挑高近4米，給客人寬敞明亮的空間感。而且陽台在設計時採用開放式的設計，可將整個悦來湖的美景盡收眼底。酒店擁有四千多平米的超大健身中心，裏面有桌球室、乒乓球室、羽毛球室還有棋牌室等娛樂項目，一千多平米的室內恆温泳池，二百多平米的淘氣堡。現在正是候鳥遷徙的季節，在國家5A級景區——黃河入海口濕地生態區，便可以欣賞到白鸛等大批國家一級保護動物棲息的景象，看到您拍到的人與自然和諧共生的美好畫卷的照片，令人賞心悦目。再次感謝您寶貴的評論，我們非常期待能與您下次再見，祝您旅途愉快。
Guest User
Superior Double Room
Stayed in Dec 2024
Family
6 review
5.0/5
Outstanding
Posted on Dec 10, 2024
Bring your 2-year-old baby on vacation. The hotel has a nice view and responds promptly to requests. There are also special toiletries and slippers for babies. There is also enough mineral water. There is a children's playground and swimming pool inside, and there is a slide outdoors.
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Response from Property: 尊敬的客人您好，來自東營皇冠假日酒店的問候！歡迎您到大美山東來做客，我們非常榮幸能為您愉悦的東營之行錦上添花。正是因為有您的信賴和支持，這是我們努力為客人提供更加温馨、周到、細緻及個性化服務的動力。再次感謝您的好評，期待與您再次相約東營皇冠假日酒店，祝您旅途愉快。
Guest User
Superior Room (2 beds)
Stayed in Dec 2024
Family
11 review
5.0/5
Outstanding
Posted on Dec 6, 2024
I have stayed at Crowne Plaza Hotel many times and come to the Yellow River Estuary to watch birds every year. When I left at 10 o'clock today, I put too much stuff in the trunk of the car and left a Canon SLR camera and a cloth handbag in the parking lot. I arrived in Beijing at 4 o'clock in the afternoon and found that I didn't bring the things. I called the hotel switchboard, and the switchboard responded quickly and contacted the concierge. Mr. Yang Tianyi, the concierge of the front desk, went to the parking lot and found the things when I couldn't point out the location correctly. It's really great. Only this kind of hotel can have such service and quality.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing Crowne Plaza Dongying as your hotel. We are very honored to bring you a pleasant stay experience. In order to better enhance the guest's stay experience, we set the room area to nearly 50 square meters and the room height to nearly 4 meters, giving guests a large sense of space. In addition, the balcony is designed with an open design, which allows you to have a panoramic view of the beautiful scenery of the entire Yuelai Lake. At the same time, we have been strictly adhering to the brand service standards of InterContinental Group, and strive to provide every guest with thoughtful and meticulous service, so that every guest's stay is full of surprises and expectations. Thank you again for your valuable comments, and look forward to meeting you again at Crowne Plaza Dongying and wish you a pleasant journey.
Chris_Inn
Superior Executive Room - Lake-View (2 beds)
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 16, 2024
I went on a trip with my parents during the National Day holiday. Because we were going to the Yellow River Estuary Scenic Area, we chose this hotel, which is relatively close. The hotel is in the local economic development zone. Although it lacks the hustle and bustle of the city, it is very quiet. 1. The hotel has a lot of parking spaces and parking is very convenient 2. The hotel is very magnificent and grand. It is indeed the top 1 luxury hotel in Dongying 3. The room is very large, clean and quiet. You can overlook the lake from the window, and the view is particularly good 4. The hotel gave a Western dinner for two, which was very thoughtful. The service was very thoughtful, and the front desk lady was also very considerate 5. There are a lot of equipment in the gym, more than my usual gym. Hahahaha 6. There is a big park downstairs of the hotel. If you are not tired, you can go for a walk and breathe fresh air My parents like it very much. If they have the opportunity to go to Dongying again, they will stay here~ In short, it will not be wrong to stay at Crowne Plaza when going to Dongying for business trips, meetings and tourism. The all-round experience is very good. 👍👍👍
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6/13
Response from Property: Dear guest, thank you for choosing Crowne Plaza Dongying and leaving your valuable comments. Your good comments are the greatest encouragement to all our staff. In the future, we will continue to provide guests with more pleasant stay experiences. The hotel is located in the development zone of Dongying, adjacent to the beautiful Yuelai Lake. The environment is beautiful and quiet, and various supporting facilities are complete. It is a good place for leisure and vacation. During the National Day holiday, the autumn is high and the air by the lake is particularly fresh. Sitting on the terrace and enjoying the beautiful scenery of Yuelai Lake is like giving your eyes a SPA. At the same time, thank you for taking beautiful photos of every scenery in the hotel. You are welcome to bring your family to Dongying again when you are free. We will do our best to provide every guest with thoughtful and meticulous service, so that every stay of the guests is full of surprises and expectations.
Guest User
Superior Room (2 beds)
Stayed in Oct 2024
Couples
14 review
5.0/5
Outstanding
Posted on Nov 8, 2024
I drove to the Yellow River estuary in Dongying and stayed at the Crowne Plaza Dongying. The hotel is very beautiful, the room is very large, the breakfast is also very good, and the surrounding environment is also very good. It is worth recommending
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6/10
Response from Property: 尊敬的客人您好，非常感謝您選擇東營皇冠假日酒店作為您出行的居停酒店，我們非常榮幸能為您愉快的東營之旅錦上添花。酒店一直嚴格秉承洲際集團品牌的服務標準，竭盡為每一位賓客提供周到細緻以及充滿個性化的服務和乾淨舒適的入住環境，也正是有了您的信任和支持才是我們不斷進步的動力。為了提升客人的入住體驗，我們客房面積近50平米，室內挑高近4米，寬敞的空間讓客人住的舒心。除此之外，每個房間都設有開放式露台，將整個悦來湖秀麗的風光盡收眼底。每年11月也正是候鳥遷徙的季節，在東營國家5A級景區——黃河入海口濕地生態區便可以欣賞到白鸛等大批國家一級保護動物棲息的景象，這是人與自然和諧共生的美好畫卷。看您拍攝了好多好看的候鳥棲息的照片，想必在這裏一定度過了一個美好的週末。歡迎您有空常來東營玩，夏天可以去金泥灣體驗趕海兒的樂趣，春秋季節的孤東海堤也很出片。我們非常期待能與您下次再見，祝您旅途愉快。
Renshengwuhui
Superior Room
Stayed in Oct 2024
Family
18 review
4.8/5
Amazing
Posted on Oct 28, 2024
The location is very good, next to the park. The hotel is grand and stylish, the service staff are friendly, the rooms are large, there is a naughty castle for children, a swimming pool, the children like it very much, and the breakfast is also very rich! Very satisfied
Original TextTranslated by Google
6/8
Response from Property: Dear guest, thank you for choosing Crowne Plaza Dongying as the hotel where you and your family will stay when traveling. We are very honored to bring you and your family a pleasant stay experience. What is even more happy is that our facilities and equipment have won the praise of children. love. You and your family are welcome to come to Dongying often. You can bring your children to experience our children's suite next time. We have 4 themed children's rooms, such as ocean style, candy style, desert style and forest style. I believe children will like it very much. . When you come to Dongying, you must not miss the Yellow River Estuary Wetland Ecological Tourism Zone. This is a national 5A-level scenic spot with unique natural conditions. The biological resources in the park are very rich, with 1,917 species of various organisms, including 641 species of aquatic animals, which are protected by the country. There are two types of sturgeons, the sturgeon and the paddlefish. At the same time, the upcoming November is the migration season for large numbers of migratory birds. Dongying’s unique geographical location and natural environment attract a large number of migratory birds to spend the winter here every year, where you can enjoy the beautiful picture of the harmonious coexistence of man and nature. Welcome to Dongying for bird watching this winter. Thank you again for your valuable comments. We look forward to seeing you next time.
Guest User
Superior Executive Room - Lake-View (2 beds)
Stayed in Oct 2024
Couples
32 review
5.0/5
Outstanding
Posted on Oct 23, 2024
We originally stayed for one night, but because we wanted to see the confluence of the Yellow River estuary and the sea, we renewed our reservation for another night. In the first day's review, for the sake of subsequent guests, we reviewed it based on actual experience. But today's review is mainly for Xiao Yang, the concierge of the hotel. On the second night of the extended stay, I felt that the breakfast was quite satisfactory, and the experience of using the moisturizer in the room was very unpleasant (see picture). I had to take it together with the hand sanitizer to use it 😇. Even though there were still some dissatisfactions, Xiao Yang, the concierge, asked me to give the hotel a full 5 points: his service and answering questions were very patient. 1. I was originally a member of InterContinental Hotel. Due to the epidemic and other reasons, I didn't stay for a long time and forgot my password. He patiently helped me retrieve my password. 2. In particular, he patiently explained the process and precautions for going to the Yellow River estuary, and also thoughtfully found someone to send two tickets to the scenic spot. Xiao Yang's sincere treatment is like his appearance, handsome and generous, polite and decent. With such employees, the hotel business will get better and better. Next time I come here, I will consider staying here for Xiao Yang.
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6/7
Response from Property: Dear guests, we are very happy to welcome you with our warmest greetings from Crowne Plaza Dongying! We are very honored to bring you a pleasant stay. Thank you for your valuable comments and recognition of the service of our front desk staff, which is the greatest encouragement for us. The hotel's rooms are nearly 50 square meters in size, with spacious space to enhance the guests' stay experience. At the same time, each room is equipped with high-end bedding, oversized bathtubs, and open-air balconies. Each room can see the beautiful scenery of Yuelai Lake. The hotel's European-style design and surrounding environment are very photogenic and suitable for guests who love to check in and take photos. At the front desk of the hotel, we have also carefully designed a photo-taking map for guests who love to check in and take photos, hoping that guests can use their cameras to capture all the wonderful moments of the trip. In addition, the hotel has always strictly adhered to the brand service standards of the InterContinental Group and strived to provide every guest with thoughtful, meticulous and personalized services. In the future, we will continue to provide guests with more surprising stay experiences, so that guests are full of expectations for every stay. Thank you again for your comments and wish you a pleasant journey.
Guest User
Children's Suite - 1-Bedroom (Double bed)
Stayed in Oct 2024
Family
5 review
3.7/5
Posted on Oct 6, 2024
Facilities: The small train bed in the parent-child suite is a plus, but there are not many other children's elements. The children's toothbrush has a thinner handle and a large head, which can't be stuffed into the child's mouth. All toiletries are of unknown brands, which are completely irrelevant to the five-star standard. The bath slippers were wet, and the adult slippers were delivered quickly, but the children's slippers were said to be out of stock. Hygiene: Average Environment: Overall good, the lobby is quite grand, and the balcony in the room is also OK. Service: Compared with the five-star standard, it is too bad. When checking in, they said there was a welcome gift, but when I asked the front desk when I checked out, I found the problem and made up for it when I left. Some service staff are very frugal with words, and they don't have basic polite language. Executive courtesy buffet afternoon tea: Average, similar to afternoon tea, small desserts Happy hour buffet dinner: A bit tasteless, you don't have to send it if you don't want to. More than half of it is afternoon tea stuff, and then there are several kinds of fried food, egg fried rice and pasta. It's a bit perfunctory for dinner. And the time is from 5pm to 7pm. People who went out to play came back in a hurry, but customers who had not finished eating were not driven away. Opposite is the buffet dinner for the public, and the group purchase for two people is less than 200 yuan. Different treatment, the variety of food is not considered dinner, it is better not to have it. Children's naughty castle ticket: Naughty castle plus points, the hygiene conditions inside can be improved.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for visiting Crowne Plaza Dongying and leaving your valuable comments. We are very sorry that we failed to bring you a satisfactory stay experience. The satisfaction of every guest is an important criterion for measuring the quality of our services and products. Your valuable suggestions not only help us realize the problems we have in courtesy, but also point out the direction for improvement. We have conveyed your suggestions to the relevant departments and will take practical and effective measures to ensure that our dishes can be more diverse and meet your expectations. At the same time, our leadership team also attaches great importance to the service issues you mentioned. In the future, we will strengthen the training of customer service to ensure that our services can be more perfect and strive to make every guest happy and satisfied. In the days to come, we look forward to your visit to Crowne Plaza Dongying again and experience our improvement and growth in person. We promise to do our best to provide you with more thoughtful and meticulous services and make every stay of yours a good memory.
Aisibolasisongxianggong
Superior Room (2 beds)
Stayed in Sep 2024
Family
67 review
4.5/5
Great
Posted on Oct 7, 2024
I was on my way back to Beijing from Rizhao and stopped in Dongying. I chose this hotel to stay. It was easy to park. The room was super big, the bed was very comfortable, and there was a big balcony. The balcony was not very clean, and there were cigarette butts thrown by previous guests. The hygiene of other places was good, but the toilet was too small. I was 160cm tall and would bump my head. The hotel breakfast was very rich, and it was worth staying in the off-season! I felt that the surrounding area was a bit deserted. Anyway, there was a convenience store in the hotel, and I could order food, so I didn't have to go out and it was very convenient!
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6/10
Response from Property: Dear guests, we are here with the most sincere greetings from Crowne Plaza Dongying! Thank you very much for your valuable comments and pertinent suggestions. We will strengthen daily cleaning work to ensure that every guest can enjoy a clean and comfortable accommodation environment. At the same time, thank you for your affirmation of other facilities and environment of the hotel. We are well aware that the satisfaction of every guest is an important criterion for measuring the quality of our service. In the days to come, we look forward to your visit to Crowne Plaza Dongying again to experience our improvement and growth in person. We promise that we will do our best to provide you with more thoughtful and meticulous services and make every stay of yours a good memory.
Guest User
Superior Executive Room - Lake-View (2 beds)
Stayed in Oct 2024
Other
37 review
5.0/5
Outstanding
Posted on Oct 6, 2024
I came to Dongying with my family and chose this hotel during the National Day holiday. The price was a bit expensive. I chose an executive suite with a dinner included. Overall it was very good. The hotel is next to the lake. It takes more than half an hour to drive to the nearest beach. It is a bit far from Gudong Seawall and the Yellow River estuary. The room is large, the service is good, and the breakfast is very rich.
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6/9
Response from Property: Dear guests, thank you very much for choosing Crowne Plaza Dongying as your hotel for your trip. We are very honored to add the icing on the cake for your pleasant holiday journey. The castle-like appearance of the hotel is matched with European interior decoration, and the beautiful scenery of Yuelai Lake next to it allows guests who like to take pictures to check in and take pictures. At the same time, considering that the guests should live comfortably, our rooms are designed to give guests enough space as much as possible, and the selection of bedding is also very careful, so that you can feel at home here. In terms of breakfast, our chef team will continue to optimize the variety of dishes and continuously enrich the taste of dishes to provide guests with a more nutritious and healthy breakfast. Thank you again for your affirmation and recognition. This is the best encouragement for all the staff of the hotel and the driving force for our continuous progress. We know that there is no best, only better. In the future, we will continue to learn and improve to bring more travelers a surprising stay experience.
Anonymous User
Suite - 1-Bedroom, Lake-View (Double bed) (Living room)
Stayed in Oct 2024
Family
4 review
1.7/5
Posted on Oct 4, 2024
The hotel facilities are all OK. The guy who helped with luggage at the lobby door and the room cleaning staff are very enthusiastic, but there are a few complaints: 1. It is understandable that house prices double during holidays, but what is the reason why extra beds also double? An extra bed costs 160 yuan on weekdays, and 320 yuan for an extra bed during National Day. Does the Price Bureau know that you can raise it as much as you want? Does it look too ugly? 2. The executive lounge of this hotel is very poor, the drinks are very poor, there is not even pure juice, let alone wine. I asked the waiter when the buffet dinner would start in the evening. One person said 5:30 and the other said 5 o'clock. So the two started arguing and I left. The service staff didn't even know the time. Maybe the training was not in place. 3. The waiters in the restaurant and catering are very dull and do not know how to adapt. There is no place to sit for breakfast, and there is no limit on the number of seats. The waffle cakes for breakfast required one pot after another, and there was a long queue at the back. The woman at the front of the line took three pots and still refused to leave. The people behind her started cursing, and the service staff was completely unresponsive. 4. There is no hotel staff watching the naughty castle. The older children inside are over ten years old and it is very unfriendly to babies. Many children are running rampant and running around without anyone taking care of them. 5. The lifeguards in the swimming pool are just sitting there playing with their mobile phones. People without swimming caps, people diving randomly, people running and jumping on the edge, and children doing dangerous things in the swimming pool are all invisible. 6. As a hotel that advertises itself as a family hotel, I actually asked for three days but there was no washroom stool. It was said that it was only available in family rooms and not in executive suites. So why do you advertise yourself as a family hotel? Does giving out children's slippers and toothbrushes make it a family-friendly hotel?
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that our lax service has brought you an unsatisfactory check-in experience. We deeply apologize for this. Thank you for your valuable comments, which not only helped us realize the shortcomings in our services, but also pointed out the direction for improvement. We have conveyed your suggestions to the relevant departments and will take practical and effective measures to ensure that our services can be more perfect and meet your expectations. Regarding the breakfast queue issue you mentioned, we will report it to the catering department and take lessons to avoid such problems from happening again. We know that every guest's satisfaction is an important criterion for measuring the quality of our services. Regarding the issues of room service and recreational services, we have conveyed your suggestions to the relevant departments and will take practical and effective measures to ensure that our services can be more perfect and meet your expectations. Your feedback is the driving force for us to move forward and the source of our continuous progress. We will continue to learn and improve in order to achieve higher service standards. In the days to come, we look forward to having you visit Crowne Plaza Dongying again to experience our improvements and growth firsthand. We promise to do our best to provide you with more thoughtful and meticulous services, making every stay a wonderful memory. Thank you again for your valuable comments and we look forward to seeing you again at Crowne Plaza Dongying.