Ouska International Hotel (Tangxia Shahu Branch) Guest Reviews
4.7/5
Outstanding
1024 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1024)
Positive reviews(1003)
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Classy environment(75)
Friendly front desk staff(70)
Perfect for business trips(43)
Delicious breakfast(30)
Convenient parking(27)
Comfortable bed(19)
Well decorated(17)
Stayed multiple times(11)
Negative reviews(21)
DarkCloud
Platinum Deluxe Double Bed Room - Health Mattress, Sofa & Smart Control
Stayed in Oct 2024
Solo travelers
5 review
4.2/5
Very Good
Posted on Dec 31, 2024
First time stay @this 欧斯卡国际酒店 (ouska international hotel,pretty comfortable stay.Friendly service from all staff👍👍👍😊😊😊Shopping areas & places to vist not far from hotal,juz use app 滴滴出行(didichuxing)to get to destination,eating shops are within walking distance,recommend 1 of hotel choice when visit东莞(dongguan👍👍👍)😊😊😊
Response from Property: 尊敬的賓客:您好!您的滿意是對我們歐斯卡酒店最大的鼓勵,沒有得到您的五顆小星星我們還是有些小小的遺憾呢!我們將繼續努力,維持這份熱情,用愛心、誠心、細心、換您舒心、放心。我們全體小夥伴們期待您的再次光臨,祝您生活愉快,工作順心!
Housam
Special Queen Room
Stayed in Oct 2023
Solo travelers
6 review
4.0/5
Very Good
Posted on Nov 7, 2023
Best price, but they don’t have non-smoking room
Response from Property: 尊敬的賓客:您好!感謝您花寶貴的時間留下五星好評。我們十分高興看到您滿意此次的入住體驗,我們也一直為之努力,為客人創造一流的居停環境,同時給予每一位到店的住客,體貼入微的服務,我們歡迎您在不久的將來再次光臨本酒店,我們百分百的努力,衹為您滿意!!祝您工作順心。誠摯的酒店店長:向鋒敬上"
Guest User
Special Queen Room
Stayed in Mar 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 4, 2023
Facilities: fully equipped
Hygiene: hygienic and clean
Environment: The room is well lit
Service: The front desk and the aunt service are great
Free laundry and free foot bath
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for taking the time to leave a five-star review. We are very glad to see that you are satisfied with your stay experience, and we have been working hard to create a first-class accommodation environment for our guests. At the same time, we will provide every guest who arrives at the hotel with considerate service. We welcome you in the near future If you come to our hotel again in the future, we will do our best to satisfy you! ! Good luck with your work. Sincere hotel manager: Sincerely, Xiang Feng"
Guest User
Silver Superior Double Bed Room - Health Mattress & Smart Control
Stayed in Feb 2023
Business travelers
15 review
5.0/5
Outstanding
Posted on Mar 21, 2023
I'm not very familiar with Tangxia Hotel. I saw the good reviews of this hotel so I came to experience it. But the most important thing is that it's new, and the price is within the acceptable range. The room is quite comfortable, the decoration style is more exquisite, and the bathroom is clean. The desk and the shower room are separated, which is simple and convenient for business trips, and the shower is separated from the wet and dry. It is highly recommended to everyone
Original TextTranslated by Google
6/9
Response from Property: Dear guests: Hello! Thank you for taking the time to leave a five-star review. We are very glad to see that you are satisfied with your stay experience, and we have been working hard to create a first-class accommodation environment for our guests. At the same time, we will provide every guest who arrives at the hotel with considerate service. We welcome you in the near future If you come to our hotel again in the future, we will do our best to satisfy you! ! Good luck with your work. Sincere hotel manager: Sincerely, Xiang Feng"
Guest User
Silver Superior Double Bed Room - Health Mattress & Smart Control
Stayed in Feb 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Mar 9, 2023
Facilities: The room is well lit, hygienic and clean, and the surroundings of the room are very quiet. For a person like me who has poor sleep quality, this hotel is very good.
Laundry service: There is free laundry and a dryer. If you need to wash clothes, call the front desk directly. A waiter will come to pick up the clothes. After washing, they will dry them for you, and then send them to your room. Service really sweet,
Multi-effect traditional Chinese medicine foot bath: There is also a free foot bath service. It is not too comfortable to soak your feet at night after working all day. The waiter will also give you fruit and sugar water very thoughtfully. The hotel was newly opened last year. Every time I travel If you want to stay in a hotel, this hotel is the one I am most satisfied with since I have stayed in so many hotels. It is very good and I will recommend it to my colleagues. Friends who come here for business trips must not miss this hotel
Original TextTranslated by Google
6/10
Response from Property: Dear guests: Hello! Thank you for taking the time to leave a five-star review. We are very glad to see that you are satisfied with your stay experience, and we have been working hard to create a first-class accommodation environment for our guests. At the same time, we will provide every guest who arrives at the hotel with considerate service. We welcome you in the near future If you come to our hotel again in the future, we will do our best to satisfy you! ! Good luck with your work. Sincere hotel manager: Sincerely, Xiang Feng"
Guest User
Platinum Deluxe Twin Room - Health Mattress, Sofa & Smart Control
Stayed in Oct 2022
Business travelers
9 review
5.0/5
Outstanding
Posted on Nov 21, 2022
Breakfast is very cost-effective, the key is that the service attitude is very good, really caring! The bed in the room is comfortable, the sheets and quilt covers are comfortable, the room is very clean, and there are many laundry and breakfasts. The front desk service is really good, and there is sugar water in the evening. Very nice hotel. I am very satisfied with the stay. The food delivery robot is very safe
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your affirmation of us. In order to provide you with a more meticulous and thoughtful service experience, we have been launching a private butler service. Many daily necessities, foot bath laundry service and the hotel's new evening sugar water can be submitted by scanning the code on your mobile phone. It will be delivered to your room in the fastest time, so that you who pursue excellence will feel as comfortable and convenient as at home even when you are traveling. Satisfaction has only a starting point and no end point. We will look forward to your next visit with sincerity, sincerity, heart and love. I wish you a good mood every day! Sincere hotel manager: Sincerely, Xiang Feng
Anonymous User
Silver Superior Double Bed Room - Health Mattress & Smart Control
Stayed in Oct 2022
Business travelers
14 review
5.0/5
Outstanding
Posted on Nov 3, 2022
The decoration of the hotel is light and luxurious for business. It is newly renovated. The lady at the front desk is very polite and gentle. She always greets you when you enter the door. The big bed in the room is very comfortable. The bathroom is separated from wet and dry. The cleaning is timely every day. It is clean and functional. A cup of coffee by the window. A computer 💻. Cozy. Looking out of the window, the greenery is abundant. It can relieve work fatigue. The waiter is very enthusiastic. Especially in the afternoon, a bowl of white fungus soup is free, and two young ladies bring it up, Free delivery to each room, very good business trip experience, good hotel for business trips. Five-star praise.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched by your satisfaction and affirmation. We We will continue to work hard and be ready for you at any time! Sincere hotel manager: Sincerely, Xiang Feng
Guest User
Platinum Deluxe Twin Room - Health Mattress, Sofa & Smart Control
Response from Property: 尊敬的賓客,您好!非常感謝您5分的點評哦!您反饋的問題我們已經反饋給相關部門進行跟進,能得到您的認可,我們一定會更加努力。我們將繼續維持這份熱情,用愛心、誠心、細心、換您舒心、放心。我們全體小夥伴們期待您的再次光臨,祝您生活愉快,工作順心!
Guest User
Silver Superior Double Bed Room - Health Mattress & Smart Control
Stayed in Oct 2024
Couples
3 review
5.0/5
Outstanding
Posted on Nov 20, 2024
8830
衞生:衞生很乾凈,阿姨服務態度好,很滿意
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Response from Property: 尊敬的賓客:您好!感謝您選擇我們歐斯卡國際酒店,感謝您對我們酒店的喜愛和信任!我們會不斷努力,為您提供更優質的服務,您的讚賞給予酒店很大的鼓勵,也是我們進步的動力,我們會繼續保持熱忱,努力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Anonymous User
Platinum Deluxe Double Bed Room - Health Mattress, Sofa & Smart Control
Response from Property: 親愛的顧客,感謝您選擇入住歐斯卡國際酒店,此次入住未能讓您滿意我們深表歉意,希望您在入住過程中有任何問題能及時聯繫總枱進行溝通解決,我們的工作人員會第一時間到達現場瞭解原因為您處理的哦,您就這樣給我們一個差評讓我們也非常失落,也希望您能再給我們一個機會,我們一定會努力做到更好,期待您的下次光臨!
Response from Property: 尊敬的賓客:您好!感謝您選擇我們歐斯卡國際酒店,感謝您對我們酒店的喜愛和信任!我們會不斷努力,為您提供更優質的服務,您的讚賞給予酒店很大的鼓勵,也是我們進步的動力,我們會繼續保持熱忱,努力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Guest User
Silver Superior Double Bed Room - Health Mattress & Smart Control
Response from Property: 尊敬的賓客:您好!感謝您選擇我們歐斯卡國際酒店,感謝您對我們酒店的喜愛和信任!我們會不斷努力,為您提供更優質的服務,您的讚賞給予酒店很大的鼓勵,也是我們進步的動力,我們會繼續保持熱忱,努力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!