Family-friendly Hotels in Dongguan

Great place to stay. Friendly staff, they speak English too. The area is perfect. Walking distance from a huge shopping mall and several others around. More shops nearby too. They have a basketball court right there, just outside the hotel grounds. Very entertaining.

Impressive service, sincere staff！ This is the first time I stay in here and I already fell in love with this hotel！Service at its best！ Staff in FO part by jackson were so nice, patient and friendly. Despite the long waiting line, staff still showed a great attitude and started some sincere small talks with every visitor. Big salute to best service ever seen. Dinner Buffet in Cafe, honestly, not the most delicious one, but the overall service in the restaurant was so outstanding. Staff here are welcoming, polite and professional. When some dishes were sold out, they usually refilled it with speed. And staff here were so active and willing to help. Don't have to say anything, they already approached to you and offered helps. Thanks to all the staff in cafe, didn't miss a single greetings or goodbyes. Loved it, so heart-warming. Plus, a little food quality related accident happened in the breakfast buffet. Staff deal with it immediately and seriously. I don't remember to ask your name, but I really appreciate your service and how you make sure everything settled down. Great thanks to you,Positive energy from staff shaped a chill and relaxing atmosphere here. The stay was so enjoyable and unforgettable. Recommended to family stay👍👍👍Will visit again in the future, hoping that I could surprise my parents in the next stay:)

Recently renovated and they have done a great job - especially the lobby and restaurant. The rooms are large and well equipped but they are very mean with the tea/coffee giving just 1 small coffee sachet (enough for half a cup) but providing 2 cups. However, they are happy to send extra but in the standard of hotel you should not need to ask. RIP the mini bar - they used to have a great mini bar with snacks, wine/beer etc. Now it is a fridge with a couple of bottle of soft drinks. On the subject of alcohol - the old Carmens bar which had several pool tables and a relaxed atmosphere - has now closed and replaced with what is intended to be a lobby bar but looks more like a bottle museum. The lighting is way too bright for a bar - it's pretty much floodlight so if you want a nice cozy relaxing drink forget it. They have a trolley full of great booze tucked away in the side room - various spirits, liqueurs. They need to set them up on the virtually empty shelves and at least try and make it look like bar. Final gripe is the staff in this brilliantly lit bar have zero interest in what they are doing. Not a single smile or any expression of anything on both evenings I was there. Just a blank stare then back to the phone screen. The breakfast was excellent as were the staff - very helpful and smiley. Front desk were also great. However, to be considered of a International standard (they plan to join a major chain soon) they really need to improve spoken English

Rebecca and Naomi gave us excellent customer service at the front desk. Helped with taxis, COVID-19 tests, and overall everything and anything about the resort and hotel. We enjoyed our stay here because of the service this hotel gave us. “Foreigners” friendly and staff do speak English for visitors convenience. We enjoyed the big swimming pool. Swimming pool was and is family, couples, adults and children-friendly. Plenty of lifeguards around to assist and take care of swimmers. A few floaters and volleyball space to enjoy in the pool. Great hotel and a stone throw away from the city centre and buzzing nightlife clubs and pubs. Between 10-15 mins drive. See you next time.

James echo service best will be back

Overall everything is so good, I guess that’s the best hotel / service apartment in Dong Guan. The staff in hotel are very nice and polite. Thanks the cleaning lady who help me to clean my room , she tidy up speedy and she have a very warm heart, . She found I am not feeling well during my visit. She gave me extra water and tell me to drink more water. Thanks for the lady in front desk 小謝，who being very considerate and polite. 🥰🥰👍👍

Perfect getaway from city life. The staff were friendly and the food options were good. There were fun activities set up for kids, in addition to that they have a trampoline park, kids pool, kids golf, kids arcade and an animal park. We had complimentary tickets to the Shenzhen resort but were not able to use them. The food options were good, and we could order from outside which was convenient because there was no convenient store in the resort. They have a Starbucks on-site I appreciated that a lot. Overall, I’d recommend this to my friends and given time we’d go again.

The hotel in general looks very nice and tidy. But the rooms look old fashioned with old electrical outlets and no provision for multiple universal charging ports. They could improve on the quality of service, Amenities, and services.

The hotel located at the entrance of Dongguan, easy to ride on a Didi taxi from Shenzhen to the hotel. After reaching the hotel, we have rented a boat to take a closer of the whole area. The hotel is a bit old but still kept in proper condition. Apart from the natural hotspring u can enjoy, the buffet is something you cannot miss. The cleanliness and the food varieties can tell the hotel is paying all efforts to maintain a high standard of accommodations .

I recently visited the Hillview Golf Resort in Dongguan, and I must say it was a delightful experience. The rooms were spotlessly clean, the food was decent, and the staff members were incredibly kind and friendly. The swimming pool was refreshing and well-maintained, adding to the enjoyment of the visit. My family and I had a wonderful time, and we are already planning to return for more weekends here soon. Considering the quality of service and overall experience, I find the pricing quite reasonable. I wholeheartedly recommend this resort to my friends for a relaxing and enjoyable getaway.