2-Star Hotels in Dona Ana County

No surprises, no disappointments

Open app Your location Best Western Mission Inn 1765 S Main St, Las Cruces, NM 88005, United States Hotel wiccandove 52 points 3 hours agoCar broke down while traveling from Canada to California. Called this place from the garage to inquire about a room for the night, stated I have cats. Front desk clerk said no problem, did not ask me any questions about cats or mention any fees. Took an uber from garage to hotel only to be told they have a 2 pet limit....I have 3 cats. Turned into a complete fiasco with the ”owner” (who originally said she was in a meeting and unable to meet with me until I said I would wait in the lobby with my 3 cats for her to be available, she showed up dressed in a graphic t and jeans 10 minutes later...) first saying of course she would make an exception and was very sweet, pulled up the best western pet policy to show me. Then wanted to charge me $20 per cat. When I questioned this she suddenly said she decided she would stick to the 2 pet rule after all. Very sketch, even the second Uber driver said she was probably going to pocket the extra $40. I went to a different place who also charged per pet but was very clear and upfront about it and their policies. When I left the lobby I informed them that I did find another place who also charged per pet but would rather give them my business. Both the owner and the clerk CHEERED when I said this. This is by far the worst customer service I have ever had. And if I wasn't able to find another place would they have just left me and my ”adorable fur family” (according to the owner before she changed face) be out on the street? Also called corporate while I was in the lobby to be told that the owners do not need to follow the exact company guidelines and when I asked, so they can pick and choose policies and change their mind when it suits them? The CSR said ”unfortunately, yes”. Picture here of me and my cats sitting on the curb waiting for the Uber. This story and pictures will go on my vanlife you tube channel for others traveling this way. Shame on this place

Stayed her one night as it has great proximity to Carlsbad Caverns National Park. The room was a standard Fairfield configuration and was clean. We noticed there was no soap provided in the room. When we called down to the front desk, they said they were out of supplies and they suggested that if we had brought our own personal shampoo, to use that as an alternative. Things did not get better when we went to breakfast. They were out of milk and creamer for coffee. Had not hot breakfast options and just a few packaged muffins, hard boiled eggs but no fruit (not even bananas or apples). The told me at checkin, since their occupancy was low, they would put us on the ”quiet side”. We locked out and could see train tracks. So we though maybe the highway noise was louder than the train. It was definitely not quiet as trains consistently passed by through the night. I inquired to General Manager Kelsey Swanson, but was told that ”supply chain issues” were to blame, and that their hands were tied. We checked-out and headed for Carlsbad Caverns. As a Gold Elite member, there was no recognition during the stay and essentially we were told to ”get over it” and due without soap inthe bathroom or any passable breakfast for the rate.

Award-winning TownePlace Suites Las Cruces is your answer to an all-suite extended stay hotel. With a convenient location off I-25 & Highway 70, our hotel lends an easy drive to White Sands Missile Range, Organ Mountains, NASA & NMSU. Whether you are traveling alone or with family, on government business or personal business, you can select from one of our studio suites, one or two-bedroom suites, perfectly fitting your needs. From our fully equipped kitchens to the large work space, we have brought home to you! Each suite comes with data ports and personalized voicemail as well as on-site business services for your convenience. Extended stay travel can be strenuous at times, so we offer additional amenities for you such as our guest laundry facility, exercise room, outdoor living area and heated pool & whirlpool, and an array of arroyos for the outdoors activist. We will even let you bring the family pet (pet fee will apply)!. We are just a short drive to Old Mesilla and the LC Convention Center

The Hampton Inn and Suites Las Cruces I-25 New Mexico hotel is conveniently located in the heart of Las Cruces. The hotel is located near New Mexico State University, downtown Las Cruces, hospitals, business centers, shopping malls, theaters, golf courses and numerous restaurants. I-10 and US 70 are easily accessible from the hotel.Hampton Inn and Suites Las Cruces I-25 hotel features 73 elegantly appointed contemporary rooms and suites featuring 27'' LCD television with cable and movie channel, complimentary high- speed Internet access, voicemail, indoor pool and whirlpool, business center, exercise center, conference room, guest laundry and a gift shop. Other guest room amenities include microwave and refrigerator, work desk and ergonomic chair, iron and ironing board, hair dryer and coffee maker. Our spacious suites have a wet bar for your convenience.We love having you here at the Hampton Inn and Suites Las Cruces I-25 hotel.

What a great hotel! We stayed in this hotel for 3 nights and took local hikes, shopped and dined. This hotel is a great location and close to Dripping Springs (beautiful hike), White Sands, Las Cruces farmer's market, Mesilla and great restaurants. The hotel was quiet and very clean. The AC in the room worked great and cooled off the room quickly and nicely. The room was also very dark for sleeping. The staff, especially Hector at the front desk, was very friendly and helpful. Hector went above and beyond. If we are ever in the Las Cruces area again we will definitely be staying here again!

Located on the U.S.-Mexico border near the El Paso-Juarez metropolitan area Santa Teresa is a hub linking tourists and travelers to Chihuahua and interior Mexico areas. Our Travelodge Santa Teresa hotel is easily accessible from NM-136 and the El Paso International Airport ELP - and it provides everything you need for a relaxed stay including free WiFi a 24/7 diner and fitness center. Plus you are sure to get a good nights sleep in rooms designed to block out disruptive light and sound.

I pulled into this hotel after a long day of riding and asked for a roon on April 4th. The rate they gave me was $111. total out the door. Asked why it was so high and was told it was do to demand. The parking lot was half full. I was tired and just said fine. When I got my credit card statement I had an extra $50. charge on my card. Called for a credit and they couldn't find my name and suggested I stayed at another Super 8. Got on line and did some research the next day and confirmed I stayed there. Called again for a credit and they told me there was a note I was given cash. I told them I never received cash and wanted my refund. Asked why they couldn't find me on my first call and now they say I got cash. Finally agreed to issue a refund. Never again will I stay there.

With a stay at Big Chile Inn & Suites in Las Cruces, you'll be within a 15-minute drive of New Mexico State University and Rio Grande. This hotel is 2.3 mi (3.8 km) from Las Cruces Museum of Art and 2.4 mi (3.8 km) from Las Cruces Museum of Fine Arts and Culture.Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access and a television in a common area.The front desk is staffed during limited hours. Free self parking is available onsite.Make yourself at home in one of the 82 guestrooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads.

Clean and cheap! In our room was everything for our comfortable stay in! Nice hotel in a budget!