Al Mansour Plaza Hotel Doha

the front entry can be improved... overall service is fair.... location is accessible to public transportation....

The room is clean, spacious, my recommendation is not to bring your own car as the car parking was so dangerous,

Not clean at all, I couldn’t shower

During my recent two-night stay at the hotel, I encountered several issues with the afternoon receptionist who was working at the afternoon of 14th October that left me with a very negative impression. On the first day on the 13th I extended my stay, having already scanned the required documents on the 12th (two passports, mine and my wife’s). However, the following day, the receptionist sent a security officer to my room, wrongly assuming that I had an unauthorised visitor. This was both embarrassing and inappropriate, especially considering I was staying with my wife. It’s clear the receptionist didn’t check the system properly to see that both passports were already on file, which caused unnecessary stress. Later, I called reception to politely request extra water, as the room had not been cleaned or restocked. The receptionist confirmed my request, but the water was never sent. This level of service is unacceptable. To make matters worse, when I checked out, the receptionist didn’t offer any explanation or apology for the multiple inconveniences I faced. He was unprofessional, rude, and lacked basic courtesy. The overall experience was extremely disappointing, and this receptionist’s behavior has left a lasting negative impression. I strongly recommend management address this issue to prevent future guests from having a similar experience. Based on this, I cannot recommend the hotel and hope steps are taken to improve the service quality

Disgusting is an understatement! We phoned for late check-in after arriving our booking was cancelled because they gave our room to people at the bar next door looking for a quick shag. 'Couples' in and out non-stop. We waited 2h for a room which was not gauranteed but receptionist said people check-in after 1h or 2h. Our room was available once they finished their business 😱. Floor and bed disgusting full of stains. The duvet cover dump so we couldn't use. If you are not looking for a motel/brothel DO NOT go there

Day 1 (09-11-21) arrival 06:20 I am writing this review sitting at the lobby as they don’t have rooms available for us. It’s been almost 2 hrs. As per quarantine rule, guest needs to be received at the gate & thn separated from other guests however quarantine procedure like other hotels were not followed here. Gentleman at the reception was not at all friendly or approachable. Who kept ignoring whatever I asked for. No water was provided. Absolute, unprofessional behavior. They treat their guest as if we all are staying here for free. Waiting for 2 hours when they finally started calling people from their rooms to vacate the hotel so they could clean and accommodate all of us. No social distancing was maintained anywhere in the hotel. People were gathering at one place/sofa/chair and were seated together. Poor hygiene level. People were seen without masks in the lobby. No priority given to families with kids. People were seen sleeping on the sofa. I shall be attaching pictures along wid this review. 1 bag of food (Arabic breakfast) was provided without water or tea/coffee. It was absolutely cold. No hygiene level was followed. No gloves. Please don’t book this hotel as the hotel seems OK on the website however it is pretty disappointing. Absolute horrific experience. Hotel staff is not at all helpful or accommodating. I am highly disappointed and would never recommend anyone to book this hotel.

Hotel staff behavior is very very bad. They don’t know how to talk to the visitors. They feel like people doing qurantine are their slaves or either living free of cost. Pathetic. Not recomendded at all.