Red Roof Inn & Suites Dickinson

Avoid at all costs! Reserved for 8 people — two rooms for 4 people each. When we arrived, the female night manager gave us two rooms with 2 twin beds in them. All she wanted to do is argue and not accommodate us. Then she argued that there could only be two people in each of these rooms which wasn’t what we reserved and was impossible with our number of people. Forced us to pay for two more rooms. Every room had something majorly wrong — three with bed stains all over and the other smelled so bad from smoke that it was intolerable. She wouldn’t move us. Finally another guy gave us a room on the first floor after he came down and sprayed a fifth room for the cigarette smoke. He broke the window trying to air it out. So now we were expected to sleep in a room where the ground floor window wouldn’t latch and reeked of spray and cigarette smoke. The night manager wouldn’t do a thing to help. Even accused us of smoking when none of us do and two even have asthma (and we had literally just arrived). We ended up leaving instead of staying there. This night manager is a piece of work and completely unreasonable. She has no idea what customer service is! Absolutely ridiculous. You couldn’t pay me to go there again. Our friend had it all on his credit card and absolutely deserves a refund!

Very good

This place needs a make over, but the front desk attendant was very sweet

Kitchenette facility in room was great and the bed was clean and comfy. Outside the property wnd on the reception area and corridorscto the rooms apoeared to be neglected and tired. Otherwise it was acceptable.

Like- pet friendly

Very clean an very friendly