Popular Diani Beach 4-star Hotels

We were privileged to stay at Bahari Dhow Villas between August 1 and Augus 6, 2023. We were attracted to the serenity of the facility, and the accessibility of the pools next to the villas (villa has three great and well-kept pools), which our children really loved, as well as its location on the beach (allowed us rest and dining at the beach). The highlight of our stay was the tasty food from the restaurant and great customer service from the reception team (Lillian + Jerome) to the workers (Steven), the waiters (Chai + Caxton), and the pool attendant (Daniel). These individuals made our stay enjoyable, and we would like to thank them! The villas are also spacious, with the kitchen having a good oven and fridge (even though the kitchen would do with addition crockery and cutlery). The flip side of our visit was the acceptance into the property of rowdy, party-going travelers that occupied the villa next two ours, two days to our departure. The last two days were characterized by rowdy behavior that included blaring music, from early morning, aimless consumption of alcohol including around the pool to some unwelcome making out in the pool! With a mixed crowd of families with infants and small children, to mature citizens as patrons, we would have hoped that the instructions were clear on the type of activity and behavior permissible in the premises. This was not the case and forced us to complain to the reception on two occasions about the music and general disruption. On the villar itself, we feel that a thorough cleaning is due, especially in the kitchen area (walls and electronics) and the lounge chairs (external and internal ones). Also, our mattress in the master bedroom may do with a change as we kind of sunk into the middle, ruining a good night of rest.

Wonderful hotel - great location and also the facilities are great. The only issue is when the hotel is full - there are insufficient Beach towels. it doesn't help that most people take more than expected ie 3/4 more per person rather than one per person. We had to wait the whole day to get a clean towel. ( speaking to other guests - they collected their towels @ 7.30am or the night before...) . Would recommend that management bring in a CARD system for beach towels so that everyone has an equal allocation( when it is not full you can revert to the current system. ) Guest relations ( Marcia) is amazing and recommend speaking to her about anything local. She can advise you and help whenever possible. the biggest positive is the FOOD - it was amazing and the freshest of the cooking was visibly seen. the bar was quick to respond to drinks orders. the only issue is the amount of paperwork they need as most guests are on All- inclusive yet it was requested that the room number be given every time you ordered a drink. Perhaps management can review this? let the staff see the BANDS to decide which needs food orders or not

Everything was great with this hotel, from the view to the service. The beach is very beautiful and clean. There are quite a few of beach boys on the beach waiting to sell things to you. However if you tell them politely you’re not interested, they’ll leave you alone. It’s very close to Ukunda airport, only 10min drive. One major thing this resort needs to improve is the foods. The foods are no where close to a 5 star resort standard. They’re normal than normal. Limited varieties. This was the most disappointing part. However because of the superb view and services, I was able to enjoy the trip! Will definitely go back and hope the foods are good by then.

When you stay at Jacaranda Indian Ocean Beach Resort in Diani Beach, you'll be by the ocean, within a 15-minute walk of Diani Beach and Diani - Chale Marine National Park and Reserve. This beach hotel is 24.6 mi (39.5 km) from Nyali Beach and 0.5 mi (0.7 km) from Kongo Mosque.Relax at the full-service spa, where you can enjoy massages and body treatments. Encounter the local wildlife with a safari, then enjoy recreational amenities including a private beach and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. A complimentary breakfast is included.Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and 6 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Make yourself at home in one of the 101 guestrooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers.

The Villa Luxury Suites Hotel is an ideal spot for travelers wanting to discover the city. The Villa Luxury Suites Hotel offers a pleasant stay in Diani Beach for those traveling for business or leisure.The hotel is conveniently located a short 4km drive from Ukunda Airport. The nearby area boasts an abundance of attractions including Colobus Conservation, Full Moon Night Club and International Christian Centre Diani.After a long day of sightseeing, guests can retire to the comfort of the hotel. Guests of this Diani Beach hotel can make use of the parking facilities.When it comes to Diani Beach hotels, the The Villa Luxury Suites Hotel is highly regarded for its excellent facilities.

The hotel is huge and the grounds are beautifully kept. The rooms need a bit of maintenance but everything was working properly and they are clean. The A/C is a blessing when it's hot outside. The food is pretty decent but what deserves more than 5 stars is the staff. They are super attentive and sweet. Evans at the front desk will do everything to take care of the guests, and the restaurant staff, including the manager, are a pleasure to deal with.

The staff and management were so welcoming and hospitable. The property has 3 hotels and we stayed at Paradise. We had easy access to the pool, beach, and restaurant. One member of our family is a wheelchair user and they put ramps in the lobby and into our room. The pool at the Palm was easier for us to access, so that’s the one we used. The spa was lovely and they took such good care of us. A highlight was the delicious food at the buffet and the restaurants. We enjoyed the Italian and Indian restaurants. All the food everywhere was so flavourful and fresh. We enjoyed the evening entertainment and walks along the beach. There was always someone around to help us get down the few steps to the beach. The beds and rooms were clean and comfortable. There were lots of monkeys that entertained us, but always remember never to feed them. Overall, we had such a wonderful time there!

Unser Aufenthalt war im Allgemeinen recht angenehm in der Anlage. Bei unserer Ankunft wurden wir nett willkommen geheißen mit einem kühlen Drink. Der Rezeptionist konnte sogar deutsch sprechen, was das Ganze sehr angenehm bei der Ankunft für einige gestaltete. Unser Zimmer war sehr geräumig mit einer gut funktionierenden Klimaanlage. Auch für Insektenschutz wird vorgesorgt durch das Hotel mit einem Moskitonetz über dem Bett. Leider hatten wir die ersten 5 Tage kein warmes Wasser, aber durch das ansprechen wurde es behoben. Die Hotelanlage ist überschaubar mit vielen Palmen, grünen Büschen und Blumen, welches sich positiv auf die Optik auswirkt. Der Pool ist sehr sauber, da er jeden Abend gereinigt wird. Die Größe des Pools reicht auch aus für die Anlage. Die Liegemöglichkeiten am Strand sind überschaubar. Nicht zu viele Liegen aber auch nicht zu wenige. Man sieht zu jederzeit Wachpersonal, welche Verkäufer am Strand abhalten auf das Hotelgelände zu kommen und sie sorgen auch generell für Sicherheit (auch gegen die Affen). Das Buffet variiert täglich, es gibt auch immer traditionelle Küche dazu. Die Auswahl ist nicht riesig, aber dafür immer frisch! Das tolle am Buffet ist, dass kein tägliches fastfood serviert wird, sondern mehr gesundes Essen. Der täglich Fangfrische Fisch ist nur zu empfehlen. Die Servicekräfte sind generell freundlich und höflich, aber es gibt immer Ausnahmen. Leider sind an der Beachbar dauerhaft zwei oder drei Angestellte unhöflich und erwecken den Eindruck nicht arbeiten zu wollen. Aber der Rest der Truppe ist super nett. Was auch etwas zu wünschen übrig lässt, ist die Schnelligkeit des Servicepersonals. Am Stand befindet sich noch eine Massagelonge, welche sehr zu empfehlen ist! Für eine 30 minütige Rückenmassage bezahlt man schlappe 1500 KES und für eine Ganzkörpermassage für die selbe Zeit 2000 KES. Dann gibt es noch Häuschen das Freizeitangebote bietet, welches günstige Bootstouren zu den Sandbanken vereinbart. Aber es gibt auch Tagestouren und Tauchangebote, welche ich aber überteuert finde. Der Strand ist einfach ein Traum und das Meer ebenso. Klares warmes Wasser und weißer Sandstrand. Leider sind die Verkäufer am Strand super nervig, aber die versuchen auch nur über die Runden zu kommen.

Starting with the check in process, the manager, Manoj, was hospitable and welcoming. The rooms are spacious and modern with a beautiful Kenyan esthetic. Staff is incredible, from room cleaning to drinks to buffet, they are attentive, kind, patient and the level of customer service is bar none. The beach is absolutely stunning and the sand is like butter. We had such a great time jumping around in the water which was clear and clean. Hotel organized a glass bottom boat and a snorkelling trip to Robinson Baobab island which was one of the best I've ever experienced. Chef and F&B manager as well as all of the staff are just incredible. Can't recommend this hotel enough. Thank you for helping us create beautiful memories in Kenya.

The breakfast variety is too small, two points can be checked in, waiting for the stay, the waiter will not provide free drinking water. Service attitude is general, not as good as treating white people warmly.