Diani Beach Hotels with Gym

The pick-up was on time from our hotel in Westland of Nairobi. The driver, Edward, was professional and friendly and I do appreciate his hard work. The package was 3.5 out of 5. The accommodation at Lake Nakuru was nearly terrible and if I wasn't about the staff I would have left the hotel in the first hour! The food, room, and everything else in this hotel was a disaster! The second accommodation in Masai Mara Camp was not that bad as it is a tent camp. The game drives were all good enough due to the driver’s skills.

Great location right by the beach ...amazing staff at the reception when checking in . I especially loved the rooms, they are modern, clean and no mosquitoes. I would just recommend a little improvement at the restaurant section , our pizza wasn't nicely done , but then again the hotel.was.hosting dinners every night maybe the staff was tired . Otherwise it's a great hotel and the nights were always fun , child friendly and a great spot to have a good time

Wonderful hotel - great location and also the facilities are great. The only issue is when the hotel is full - there are insufficient Beach towels. it doesn't help that most people take more than expected ie 3/4 more per person rather than one per person. We had to wait the whole day to get a clean towel. ( speaking to other guests - they collected their towels @ 7.30am or the night before...) . Would recommend that management bring in a CARD system for beach towels so that everyone has an equal allocation( when it is not full you can revert to the current system. ) Guest relations ( Marcia) is amazing and recommend speaking to her about anything local. She can advise you and help whenever possible. the biggest positive is the FOOD - it was amazing and the freshest of the cooking was visibly seen. the bar was quick to respond to drinks orders. the only issue is the amount of paperwork they need as most guests are on All- inclusive yet it was requested that the room number be given every time you ordered a drink. Perhaps management can review this? let the staff see the BANDS to decide which needs food orders or not

Everything was great with this hotel, from the view to the service. The beach is very beautiful and clean. There are quite a few of beach boys on the beach waiting to sell things to you. However if you tell them politely you’re not interested, they’ll leave you alone. It’s very close to Ukunda airport, only 10min drive. One major thing this resort needs to improve is the foods. The foods are no where close to a 5 star resort standard. They’re normal than normal. Limited varieties. This was the most disappointing part. However because of the superb view and services, I was able to enjoy the trip! Will definitely go back and hope the foods are good by then.

long story. It suddenly rained heavily on the last night, and the whole room was covered with rainwater. All the things we put on the floor got wet, and the hair dryer was soaked in water within 1 centimeter. Then what did the hotel do? There are no measures except the innocuous sentence “I’m so sorry to hear that”. At our request, we were offered a 10% discount on in-store purchases???? To be honest, it would be better not to give this compensation at all. It’s just a few tens of yuan cheaper and still treated as a charity. Needless to say, the hotel environment is very beautiful, but the experience on the last night was really terrible. I will not choose it again.

Three meals are good, the big bed room is not big, no extra bed, children can play on the beach, very close to the beach, the hotel location is very good, very close to Wu Kunda Airport, there is a shopping place nearby.

Its a great location and service is good but learned in my stay that I could have gotten better for the price I paid there but overall it great

Great location just in front of the Tandoori club Very cozy, but not big, territory and nice beach Not far from the airport  But the hotel needs the renovation  All inclusive system fits travellers who prefer stay on the beach during the day and have an excess to food and drink  Also in the evening you can go to the luxurious restaurants to taste new dishes, it takes 10 min to get there by slow walk

This is our 4th visit to Papillon. The staff are amazing here. The animation team have such energy, the water aerobics is like nothing else. Everyone is always busy working, from the gardeners to the housekeepers to the pool attendants. Joseph and Raphael on the bar were excellent as always. Abdullah the pool attendant is always on hand with towels and keeps the pool clean. The rooms are always kept super clean with fresh linen and bottled water daily. The rooms now have a fridge and kettle (but you need your own teabags etc). The food and drink is great, lots of choices. The beach is stunning with pure white sand. Love this hotel and recommend to others

The hotel is a bit far from the beach, about 5-10 minutes by tricycle. The villa is large with two bedrooms, suitable for a family of 4, but the facilities are old and the hygiene is average. For some reason the hotel did not receive my booking information. After we arrived at 7:30 pm local time, we waited for an hour and a half for the villa to be ready. If you do not choose all-inclusive meals, even drinking water will not be provided.