Name: Royal Oasis Club at Pueblo Quinta Resorts
Address: Benalmadena, Spain
Rating: 8.9

Spain

San Miguel de Abona

Costa Adeje

Benalmadena

Mijas

United Kingdom

Carnforth

Austria

Schladming

We chose this resort based on the reviews and we weren’t disappointed. First time in Tenerife and we were so glad that we chose to stay here. Santa Barbara is a very nice resort with everything that it has to offer. We will be staying here again!

The room was very clean on the first day of stay, and the quality of cleaning every three days after check-in needs to be improved.
Other than that, everything else is satisfactory. The front desk is friendly and can help solve problems in time.
The environment is very quiet and leisurely. You need to rent a car to travel, and the parking lot is not free.

The hotel is located in a small town about 10 minutes drive from the airport and is basically a British tourist. The facilities in the room are very complete, the hotel also has a swimming pool, the front desk service is very warm, you can also help to reserve the terrain. However, it is necessary to pay attention to the prepayment with a bank card, and does not support the cash deposit.

Excellent location and everything you need on your doorstep. Go to hyperdino next door for cheap food and drinks.

Hotel has everything needed and apartments are a good size. Fast service at bar for food and drinks.

Animation team friendly and attentive especially Raquel 

Reception and check in very fast. Raquel if Reception was great.

No frills but we had the best time  the outside as you walk up is deceiving so wait until you see inside.

Great location, 10 minutes walk down to the beach. There are 2 pools, one heated and always sun beds available. Did hear they had a booking system for these but we never had to. 
Bars, restaurants and a shop on the complex which was useful. The only issue was they had live music on from 4pm every day and it seemed unnecessarily loud. It didn’t bother us too much but can imagine it would be a nightmare if you had a balcony closer to the bars. 
Apartment was great, balcony overlooking the pool and very well equipped. The staff left a bottle of wine for my partners 30th while we were there which was a nice touch. 
Would stay again, but would definitely recommend emailing ahead and asking for a room away from the bars.

Have been to Tenerife on several trips and I wish I had discovered Sunset Harbour on my first visit as I wouldn't have stayed anywhere else.
Great staff all over the complex, reception,pool,cleaning,bar and restaurant, nothing too much trouble.
We really enjoyed our New Year stay.

Apt RSEG. DO NOT ACCEPT ON CHECK IN. We had a young toddler with us. Our apartment was in a separate building across a road up a hill. This was not conducive to using the pool facilities. Given we had to go down the road anyway, we ended up going to the beach and paying to use so loungers. To access the pool from our building, you had to cross the road and carry the buggy down steps. It was not accessible. Our only outside space felt like a cage. 
We had to sign an antisocial behaviour policy at check in. This gave false reassurance. We had a full blown party in the apartment above us. I complained to reception. No action was taken. There were no staff in our building to notice. I had to complain again the second night. 
We had ants in our apartment. The response was to give us a can of insect spray. 
The bathroom door was warped and would not close. 
The bathroom shower leaked all over the apartment including the bedroom.. They came up and told us it was fine. No cleaning offered. It happened again the next morning. The bathroom door clearly showed damage so we were not the only ones to experience flooding. I again complained and they cleared the blockage. I had to ask again that they wash the floors given we had a toddler crawling on the filthy floors. The bedding was even wet from dragging in the flood. 
Overall very disappointed. 
The only redeeming aspect was one member of the front desk staff that was attentive and responsive when we spoke with him.

New, clean, and well-equipped apartment. It had a TV, ceiling fan, and air conditioning in both the dining room and bedroom. It also had a washing machine and dishwasher. Close to the seafront... definitely a highly recommended place.

Diamond Resorts

Columbus

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