Guest User
August 22, 2024
So the last time we went to west-end it was super duper experience and i was very impressed but this it was totally opposite, we booked the deluxe room but the room was very very small as compared to last time and also the tv was not working we complained about it approx 10 to 15 times but they were only sending the staff and nothing happened. At night, after requesting and complaining a dozen times they gave us another room around 11pm. We were finally happy but as soon as we shifted to that room we came to know that ac's water was falling directly on our bed head's, we were so tired and fedup of complaining that we just chose to adjus the whole night. So the experience was very poor this time.