Joy Island Maldives by Cocoon Collection

The chef in the hotel restaurant is very good and friendly. The nanny at the hotel is very patient and speaks good English. The abilities of hotel housekeepers and managers are very poor. Compared with Chinese housekeepers, they need to be greatly improved. I think the butler and manager of their hotel need to take some continuing education courses, as his ability to be a butler is really poor. I originally booked a water house with a swimming pool for two nights and a beach house with a swimming pool for one night. When I arrived at the hotel after a long journey, they told me that the water house with swimming pool for my first night was fully booked, and they arranged a second room for me, next to it. There were many people of different nationalities checking in, but we were the only Chinese. We felt like we were not taken seriously and our room was given to others. The price of the water house with swimming pool was more expensive than the room we stayed in. The only compensation they gave us was that we used the price difference of the room to buy it. On the second night, we were finally arranged to stay in a water house with a swimming pool, but the most irritating thing was that we were asked to hand over the room at 10:00 in the morning and then transfer to the beach house. I said check-out time was not 12 o'clock? Why do you ask me to hand over the room at 10 o'clock? So why? Wasn't it morning when I checked in yesterday? My child is still sleeping in the room. In addition, there is a lot of garbage on the beach of the hotel. Isn’t the Maldives a beautiful place? Why is it full of garbage? Are these all discharged by the hotel? All made from freshly squeezed orange juice, orange peels and other fruit peels? Also, the hotel towels are yellow and gray, not white?

Отдых в раю. Прекрасная погода, заботливый персонал, отличный отель закрывающий все потребности на 100/100. Разные возможности выбора питания, которые учитывают вашу специфику, уютные площадки для спорта и зал, отличное море. Экскурсия с черепахами - топ. Неплохая ненавязчивая вечерняя программа. Хороший контингент по отдыхающим, 0 дискомфорта. Отдельно хочется отметить Ако, которая с самого приезда окружила заботой и всегда была на связи. Уровень сервиса проявляется в мелочах - например когда тыоей супруге понравились пончики которые пекут раз в неделю, и во второй раз она их уже не попробует, Ако договорится с шефом кондитером и они у вас будут)) было несколько подобных примеров, которые говорят о том что отель работает не на поток, а заботится о каждом госте. А, и кстати, на острове есть врач который поймет вас даже если вы не сильны в медицинском английском, который спас мои уши. Медовый месяц на все 100. Joy, надо повторить!

Una estancia espectacular y para no olvidar. Me prepararon una boda increíble y con un cuidado y mimo exquisito. Las habitaciones las limpian 2 veces al dia para evitar estar pisando tierra constantemente. Muy recomendable las habitaciones sobre el agua con piscina. Si no quieres andar hay unos cochecitos que te llevan al lugar de la isla que les digas. La estancia alli no sería la misma sin sus empleados. Destacar el trato tan bueno de sus empleados, principalmente de Gracia y Nihaa en el restaurante The Market. Muchísimas gracias chicas! Sois un amor, mi hija África os llevará siempre en su corazón y su memoria, le habéis hecho pasar unos dias estupendos. Otra chica estupenda que nos atendió muy bien fue Dita. Y no puedo dejar atrás a nuestra guía en la isla, a Gaia, una mujer que ha estado implicada en una boda, mi boda, cuidando cada detalle sin poder decirme nada porque era una sorpresa de mi marido e hijos. Me habéis hecho pasar una estancia inolvidable en el paraíso. Infinitas gracias