Hotels near Sri Shyam Supermart, Dhanbad

I guess ”Poor” is the wrong word for Parklane Resort and its staff specially Mr. Vikarnt Verma and the front office staff ****** Singh. The best word to define them was Greedy and Notorious. Now I will explain why I am saying so, I have a booking in this resort for 2 nights that is 18th and 19th Feb 2020 under booking reference ID ********* via Agoda. As we were traveling to Dhanbad from Lucknow due to traffic congestion we reached late around 8:00 PM in the night and these guys canceled our booking and said they have not received any booking via Agoda. The best part Mr. ****** and ****** is trying to explain technical jargon. Dude, I manage a site with a billion transactions in 24 hours and I know what Agoda is. So after a long tussle, they just asked us to leave their resort by saying that they have arranged our rooms in Kings Resort which is just a dumping ground for us. I have not expected such a low mentality from these folks as we were a group of 10 people with kids & oldie people and we have booked an executive room so you can understand what kind of service we were expecting. This brings me conclusion either that Mr. Vikrant Singh is stupid and is not fit tourism industry or he is incapable of handling the situations like this. I would not say any good word for Mr. Vikrant and Pinky for selling our booked room to someone else who has booked the marriage hall in their resort. They have just unethical business practices with poor executioners like Mr. Vikrant and Pinky.

Not bad, there is a spa

The rooms are clean and conveniently located near the railway station and market. However, accessing the hotel through the market road by car may lead to congestion due to numerous parked vehicles, causing potential damage. To avoid this, it's advisable to call the hotel upon arriving via an alternative road. The hotel staff is courteous, and overall, i appreciate the hospitality of the people in dhanbad.

I like to stay such hotel where i get homely environment. Food quality is excellent. Staffs are good. Another plus point that hotel allows early check in 2 hrs before which i need when i come dhanbad.

Room not provided heater for instant water heating, but they provided hot water by backets. We have language problem but staff's are c ji

The room was not cleaned properly. After entering the room it smelled. The room has no balcony or window, still they do not provide proper lighting in the room. Some bulbs were not working. In the whole room only 2 small bulbs were working. The pillow was not even cleaned. After rotating it was so dirty from the back side. Cockroaches were also roaming in the washroom.

Good: rooms are specious and clean, good ambience. Staff behaviour is good. Areas need improvement: 1)restaurant don't have icecream other than vanila 2)tv connection got disconnected almost every half an hour 3) wi fi conncetion is poor. Also disconnected frequently 4)bar don't have any wine collection. Even beer brands are also limited. Only cheap brands are available