Juniper Preserve

Very disappointed by the accommodations. The two bed room condo is truly a one bed room condo, with a small office . There is not even a closet in the second bedroom. The bathroom and toilet is downstairs. So if you want to use restroom at night you have to walk two flights of stairs downstairs in the middle of night. WIfi doesn't work , solution is to go to the main looby.

Beautiful Bend property!! We only stayed 2 nights, had a little difficulty with our room, but front desk took excellent care to resolve. We enjoyed the hot tub, pool and an opportunity to take a ride around the property in a little douce coup. They also have a 6pm golf course/lava cave tour that we didnt get to check out, but hope to next time. Our only concern is that the property only had one viable restaurant for sitting indoors and eating….Iris….which we didnt like…..the other 2 are only poolside bar type areas with very limited offerings. They had closed down the other restaurant (trading post???) for upgrades and sadly it wont be reopening for quite a while. So, if you want a sit down restaurant, you have limited choice and the drive to bend is 30 mins away….fortunately we had booked golf at other courses in Bend, so we just ate at other restaurants off the property. Also, both golf courses are amazing but the challenge of play and cost makes them very exclusive….it would be good if one of the courses could be something more family friendly so more could enjoy…..or at least have a fun mini golf course. But the service during our stay was outstanding and memorable. :)

We booked a 3 bedroom residence for our family attending the FairWell Festival. It was perfect for 3 couples. Great kitchen, private patio, plenty of space for all. The grounds were gorgeous, the pools were great. Even though we were all adults we preferred the family pool as opposed to the adult only pool. Both restaurants were great as well. Perfect place for a long weekend. I would recommend getting a car, on site transportation is limited, Jake was so great and really tried to help us out though. Lyft & Uber ride share is unreliable in the area. I would definitely stay again if in the Bend area.

The negative for some is that it is rather remote, 20 to 30 minutes from most things in Bend. However, if you want to go to a resort, exclusive experience, this might fit. Beautiful, hot, and dry. I did not try the food. The staff were responsive.

I was very disappointed that most of the amenities at Juniper Lodge were closed for our May 16-19, 2025 golf trip. The website is misleading as lists all sorts of amenities, that are listed as closed when you read the fine print.. The website shows a spa (closed), a general store (closed) and more restaurant options (only one was restaurant open). The golf shop had good merchandise, but there is not much of a selection. Most of the food at the IRIS restaurant was excellent but they were out of meat balls, Brussels sprouts, pork chops among other things. Don’t get the chicken as a protein with the salad; they give you a chicken wing with very little meat on it. It was so disappointing to have so restaurant options, with limited food options at the one restaurant that was open. The service was excellent and everyone couldn’t be nicer, but clearly the resort is understaffed. Transportation is a big problem. Guests should be encouraged to rent a car because it is difficult to get transportation. Uber drivers don’t want to deadhead 30 minutes to the resort, and often cancel. The hotel shuttle was booked so it was very stressful to get to the airport for a flight. The golf courses are excellent, but I would not recommend staying at Juniper Lodge because of the remote location and the lack of amenities to support your stay.

We recently stayed at Juniper Preserve and were quite disappointed with our experience. Despite the beautiful location and promising amenities, several issues marred our stay: Club Level Voucher Issue: We paid for the club level, which the website stated included a daily voucher for breakfast and happy hour. However, upon checking in for our three-night stay, we received only one voucher. This was misleading and frustrating, especially since we paid an extra $200 per night for the club level room. Voucher Confusion at Restaurant: When we tried to use the voucher at the Iris/Blu Bar restaurant, the manager said he didn't know about this voucher. According to the website, the voucher was supposed to include a glass of beer, wine, or a mocktail, and an appetizer. This lack of communication and coordination was very disappointing. Lack of Towels at Outdoor/Hot Tub Area: There were no towels replenished at the outdoor/hot tub area, which was inconvenient. Additionally, the front desk was not staffed at all times, making it difficult to address this issue promptly. No Access to Lounge with Continental Breakfast: The website promotes access to a lounge with a continental breakfast, but this was not available during our stay. This was another misleading aspect that added to our disappointment. Limited Dining Options in Winter: Nothing is open during the winter except the Iris restaurant, where entrees are priced at around $60. Even an appetizer pizza costs $24. Additionally, the closest food options are a 30-40 minute drive away in Bend. This limited dining option was inconvenient and overpriced. Understaffed Resort: You pay close to a $50 a day resort fee, but most of the resort was understaffed. There was no valet, no support with luggage (we were directed to the cart closet), and there were no towels by the hot tub. After complaining about our experience, we got 2/3 of club level refunded back. We requested to be reimbursed in full for the club level because we would have saved money and just booked a room. While we appreciate the 2/3 refund, this does not make it okay for Juniper Preserve to falsely advertise what they offer. We will never stay here again and strongly caution anyone from booking at the Club Level. It is not worth it; they are not staffed enough to be priced as high as they are. Proceed with caution.