Mint House Denver - Downtown Union Station

Asking a premium due to baseball schedule, yet they don't disclose that key amenities are closed due to maintenance. The apartment feels tired and unkept compared to our stay last year. Completely missing a blind on the family room that made the use of the sofa bed useless (had to buy a sleeping mask for my daughter) and a blind that was always on the down position on one of the rooms. Fixtures, handles, doorware, smoke detector, etc. are damaged, falling apart or not fitting flush anymore. The ceiling in one of the bathrooms seemed to have water or steam damage, same with the shower, hard water deposit damage in the areas where the shower doesn't drain and collect water. The towel rack was being held by a prayer, and the door made a loud screeching noise every time you opened it.

We had a fantastic experience at Mint House Denver. The location is perfect, and the unit was spotless and well-stocked. The beds were amazing - I need to know where all of the pillows etc were from! Would stay here again for sure!

I wasn’t sure who to notify, but we discovered a couple unhygienic spots on the hideaway couch bed my son slept in last night. As I got it out and got some bedding, there was a small bloody stain as well as a big brown stain. Please see pictures. We were mortified as was my son. We used towels and bedding to cover it up so he could sleep on it. It was very obvious the mattress/bedding was filthy and hasn’t been changed or washed. Please do better and improve for future residents. It was very unfortunate and gross. Thanks. Also when we arrived and did the check in process and went to the room to get the parking pass, the parking pass did not work for the garage door. Therefore we were waiting for 25-30 minutes to try and get into the parking garage. We were on a time crunch to get to the Rockies game. I called the telephone number provided which was a process cuz it’s a third party. They had to reach out to get someone to assist us within the area. Luckily, we were able to follow another car into the garage and park. A gal found us in the garage to give us a new parking pass, but it was very inconvenient since there was no one at the front desk to help us. When you pay $50 for a pass, it should work and there should not issues getting parked. Other than this, we were happy with the room and location of the Mint House.