Hampton Inn Denver-International Airport

What I like: (1) Tea/Coffee available 24 hours, breakfast is simple but enough choices, egg, sausages, waffles, bread, oatmeal, juices, coffee, tea fruits (2) Staff are professional, explain things well. (3) Furnitures are slightly newer than the other Hampton I stay in. What can be improved: (1) I waited at Island 3 (Door 512) from 745pm till 830pm and called twice in order to secure the shuttle service. I saw other hotel shuttles already dropped by 4-5 times in that mins and even saw the other hotels shuttle, like Cambria dropped by within 30 mins. When I got to Hampton, it was already 850pm and also realised that the restaurant next door is closed. I understand that it maybe out of their usual service hour, yet I wonder if they can do a join venture service with other hotel brands so that customers could be picked up earlier. (2) I was offered the room at the end of the corridor but there are loud water noise coming from the pipes when someone was using the toilet next door or upstairs. Since I was so tired after the longhaul and shorthaul flights and had not been sleeping for 30 hours, I went to sleep at night as usual. However, I am pretty sure that it would bother me when the day I am more sensitive to sound. I did not report it because it was just a short stay. Overall, I would give a 4 star as the staff attitude (check in, check out and cleaning lady) and their service deserve great respect, standard up to par breakfast and clean room.

Front desk was extremely unfriendly and laughing rudely at me at check in. Not welcoming customer service. Very disrespectful.

We stayed here one night before flying home the next morning. The room was nice and comfortable. Everything was in working order and very clean. The hotel looks a bit dated from the outside but inside it was in good shape. The breakfast was pretty good with a few hot items. The parking was nice but not happy with the fact that they charge you twelve bucks per night. I believe almost all of them do that by the airport. Service was friendly. We would stay again.

The $12 parking fee for an unguarded surface lot was not disclosed as part of the reservation and is a rip off. Room was nice and updated. Lighting in room was good and bathroom clean. Microwave, refrigerator and coffee maker all included. Hot chocolate with coffee was a nice touch.

As Junior Flight attendant it’s hard to book a hotel on my own. this place is amazing, clean quiet and perfect location since there are close restaurants in the area .shuttle always on time. My Front desk Agent MARY was super friendly and helpful. Made me feel like at home. I’ll definitely be back