Guest User
June 6, 2024
Worse stay ever-DO NOT RISK IT. The manager is extremely rude- we did not read the reviews on booking ahead of our stay, PLEASE do that and you will see there is a long list of complaints about the way they treat customers. The place is overpriced and not well maintained, not very clean, no fly screens, aircon is faulty and the way the manager called my husband names for no reason (we asked about the internet which was not working) and tried to escalate the situation meant we had to make the choice to leave after a long drive and fork the money to pay for another place. No refund received. I could go on and on about the way they have signs in the room threatening to charge more from you if you leave after 9?! or don't put dishes away, with no please or thank you. Very unprofessional, I never seen such behaviour from someone in hospitality in Australia before.