Top 5-Star Hotels in Denarau Island

Everyone is very welcoming and very kind! They all working very hard to provide the best service! Adi and everyone at Blu Bar and Grill surprised us with happy anniversary song and chocolate cake 😍❤️ thank you so much Adi for putting an effort to get to know us and also extra care for us. Very blessed you have served us!

Overall a poor experience. Customer service. Most of the staff are nice and friendly and have the bula spirit, however our stay was tainted by some unfriendly staff at the main restaurant by the pool, which some of the staff don’t want to help providing baby chair and just forgot about the requests after all. The restaurant staff just simply looks very unhappy or tired for some reasons. We have met some very friendly face and lovely staff, but it was unfortunate the restaurant customer service is consistently horrible. Front desk staff shows don’t show the same level of hospitality as to other hotels we stay in Fiji. Room: It’s showing it’s aged but the view is fantastic and room is well equipped and spacious, it suits well for family with a plan to cook. We notified the staff that two of the pendant lights aren’t working on day one. Yet nothing is fixed until check out. Food: We try buffet breakfast and dinners at the main restaurant and also take away from the red Buddha restaurant. Breakfast is pretty standard and average considering it’s Hilton, we stay at many Hilton hotels before, the food is one of the worst experience we had, in particular the buffet dinner, choices are very limited, it’s pretty much just a corner of food , pretty subpar comparing to Sofitel or Sheraton. Overall. With similar price it is hard to recommend this hotel to family especially with kids, the staff seems to have too much trouble to handle the demand of young kids and didn’t stand up to the great Hilton branding which is a bit of a shame. Rooms got beautiful view, foods aren’t great. The only bright spot would be the spacious hotel room.

Usaia is the best employee here. His unbelievable service made my honeymoon perfect and fantastic. He recommended and taught me lots of information here in Sheraton and Fiji. Actually, we were only one Asian couple, so everything was too new for us, but bying talking with Usaia, he made us feel relaxed and better. I highly recommend Sheraton because of Usaia and his service. Thank you, Usaia. I will never forget you and your kindness 우사이아는 최고의 직원입니다 신혼여행으로 왔는데 너무 친절하게 모든걸 다 설명해주셨어요. 사실 피지가 처음이라 좀 긴장하고 익숙하지 않았는데 우사이아의 서비스 덕분에 긴장이 많이 풀렸고 쉐라톤이 너무 즐거웠습니다 정말 쉐라톤 자체도 괜찮았지만 우사이아의 서비스 덕분에 저희의 신혼여행이 정말 행복해졌어요 쉐라톤 그리고 이 직원분 추천드려요

We were lucky enough to experience the Adults Only Waitui Beach Club Package which gave us a little bit more luxury of being pampered at the Spa and entry into the more sophisticated Journal Lounge. At the lounge we had daily complimentary high tea which was delightful, Bubbly with Breakfast and delicious complimentary sunset cocktails or Gin and Tonic with a beer for Hubby! The staff in the Executive Lounge went above and beyond with their service, in particular Payal who had such grace and Professionalism, Kara with her infectious laugh and Agnes who was a delight with her quiet demeanor. Mili, Loyalty Supervisor, thank you for checking with us that our stay was meeting our expectation (which it was) and giving us an insight on how the resort was travelling since Covid. Waitui Beach Club Grill...you cook an excellent steak and your staff's recommendation of the fish curry was spot on considering I hadn't tasted one before. Thank you to your staff who always made us feel welcome, especially Vau who always remembered our names throughout our stay! A big thank you to Claire too for indulging me with some French conversation which I remembered from my school days! Finally, thank you to Solo for your professionalism and friendly nature in both checking us in and out. We ran out of paper to note down more staff but please note you are all exceptional too. SEE YOU NEXT YEAR!!!

The room is very clean, you can drink Fiji water freely. The staff is very friendly. The environment is great. There are also ethnic performances. The torch show is very exciting. Free bath towels are provided in the swimming pool. The front desk service is responsive.

A 5 minute walk from port Denarau, spacious 2 storey apartment, comfy beds, easy check in/out, great hotel info detailing local restaurants. a great place for an overnight stay. downside is there's no real cafe/restaurant on site. we went to indian rest at port called Indigo, was the best we've ever had.

The reason why I booked this apartment is because it is big enough. It is very comfortable for a family of 3 with 2 bedrooms and 2 bathrooms. On the day we arrived in Fiji, it rained heavily and some roads were flooded. Taxis were not accepted. The price is 30 Fahrenheit on weekdays. I asked for 60 Fahrenheit to try. It was really good. No, luckily he found a truck for us. He charged us 30 Fei and paid another 60 Fei for the truck. It was dark and a bit scary. We delivered it to the hotel without any accident. Our hands were wet and we were very embarrassed. Fortunately, The staff were very enthusiastic and asked us to wait for an hour to check in early. The apartment is very close to the pier. If you are visiting the main island, it is very convenient. The nearby bars are good for drinking. You can also order takeout from Zhongxin. There is a supermarket but no market, so The kitchen was useless. In short, it is not recommended to come to Fiji during the rainy season. It rained heavily that day and all the boats to the outer islands were stopped. Fortunately, I did not book a boat to the outer islands that day.