Family-friendly Hotels in Denarau Island

Everyone is very welcoming and very kind! They all working very hard to provide the best service! Adi and everyone at Blu Bar and Grill surprised us with happy anniversary song and chocolate cake 😍❤️ thank you so much Adi for putting an effort to get to know us and also extra care for us. Very blessed you have served us!

Overall a poor experience. Customer service. Most of the staff are nice and friendly and have the bula spirit, however our stay was tainted by some unfriendly staff at the main restaurant by the pool, which some of the staff don’t want to help providing baby chair and just forgot about the requests after all. The restaurant staff just simply looks very unhappy or tired for some reasons. We have met some very friendly face and lovely staff, but it was unfortunate the restaurant customer service is consistently horrible. Front desk staff shows don’t show the same level of hospitality as to other hotels we stay in Fiji. Room: It’s showing it’s aged but the view is fantastic and room is well equipped and spacious, it suits well for family with a plan to cook. We notified the staff that two of the pendant lights aren’t working on day one. Yet nothing is fixed until check out. Food: We try buffet breakfast and dinners at the main restaurant and also take away from the red Buddha restaurant. Breakfast is pretty standard and average considering it’s Hilton, we stay at many Hilton hotels before, the food is one of the worst experience we had, in particular the buffet dinner, choices are very limited, it’s pretty much just a corner of food , pretty subpar comparing to Sofitel or Sheraton. Overall. With similar price it is hard to recommend this hotel to family especially with kids, the staff seems to have too much trouble to handle the demand of young kids and didn’t stand up to the great Hilton branding which is a bit of a shame. Rooms got beautiful view, foods aren’t great. The only bright spot would be the spacious hotel room.

Usaia is the best employee here. His unbelievable service made my honeymoon perfect and fantastic. He recommended and taught me lots of information here in Sheraton and Fiji. Actually, we were only one Asian couple, so everything was too new for us, but bying talking with Usaia, he made us feel relaxed and better. I highly recommend Sheraton because of Usaia and his service. Thank you, Usaia. I will never forget you and your kindness 우사이아는 최고의 직원입니다 신혼여행으로 왔는데 너무 친절하게 모든걸 다 설명해주셨어요. 사실 피지가 처음이라 좀 긴장하고 익숙하지 않았는데 우사이아의 서비스 덕분에 긴장이 많이 풀렸고 쉐라톤이 너무 즐거웠습니다 정말 쉐라톤 자체도 괜찮았지만 우사이아의 서비스 덕분에 저희의 신혼여행이 정말 행복해졌어요 쉐라톤 그리고 이 직원분 추천드려요

Aprés plusieurs voyages aux fidji, nous avons enfin trouvé notre nouvel eldorado: le waitui beach club du sofitel denaru!!! C'est le top du top dans cette catégorie de resorts. Tout le personnel est fantastique. Du responsable des réservation de l'hotel jusqu'au jardinier, tous prennent a coeur leur métier pour vous rendre la vie merveilleuse pendant votre séjour. Je ne peux pas citer tout le monde, il n'y aurait pas assez de place dans mon commentaire.. Ils sont trop fort ici... Par exemple,commance par le matin avec du champagne a volonté au breakfast, minibar gratuit chaque jour avec une bouteille de champagne si vous le souhaitez, suivi en soirée d'un cocktail de 5 a 6 pm... J'ai calé au bout de 3 jours...sofitel 1 / hervé 0... Sans parler du personnel aux petits soins toute la journée a vos cotés lorsque vous decidez de passer la journée au bord de la magnifique piscine. Je ne voudrais pas dénigrer les autres resort de denaru, mais si vous avez un choix a faire, prenez le sofitel (si pas d'enfant le waitui beach club) Pour info on y revient dans un an en gros et nous sommes maintenant membre accor plus (un genre de passeport gourmand mondial qui vous donne 50% dans tous les restaurants du groupe accor)

The breakfast is basically the same every day, the sound of the air conditioner is relatively large, the room is very good, the house is very loose, the backyard is the swimming pool, the children are very happy.

For one, the property is flat out gorgeous. The landscaping, location, and view is spectacular. There are games for kids, a very affordable spa experience. There is a cafe and three restaurant’s at the resort. The Mexican restaurant was very good as was the service. A lot of reviews talk about the friendly hospitality of the Fijian culture, but Wyndham has some notable exceptions of employees who are more than that. They exhibit genuine humor and the willingness to engage more than just that professional level of serving us. At the Mexican restaurant I observed our waitress relieving a mother of her baby, mom was so grateful to have a minute to read the menu and make choices for her and her 4 year old. I watched as the employees lovingly cooed over the baby and passed her from employee to employee. I know some parent would be terrified of this, but it seemed to really embody the adage of it takes a village… However, our bartender at the swim up adult pool, Mela, was extraordinary! Mela was friendly and gracious, but as we talked more and more, she moved beyond the friendly facade and we were able to get to know her on more of a personal level, but never unprofessional. My husband’s favorite drink is an Old fashioned. Whiskey and the knowledge of the regular bartender seems to be lacking in this part of the world (reasonable as different cultures have different tastes). But, Mela was so gracious and flexible that she was open to let my husband talk her through how to make one. They fine tuned it together, and since then, if we are getting a drink, we go to Mela. She is a humble and beautiful soul and we are grateful that we got to meet her. My only reason for 4 star and not 5 was the Beach Club restaurant. The choices were meager and the food was not on par for the other places. We like to ask our waitress for their opinion as we have found that employees will give their honest opinion about what they like and/or what is popular with other guests. She didn’t have a recommendation and we found what we chose was not great. I appreciated that while she clearly didn’t care for the food, she also was professional and did not say anything negative about her employer. Just a few observations and experiences. It’s a pretty great place to go on vacation.