Bilmar Inn & Suites

It was abosolutly filthy - I cannot begin, Anyone that cares about your health and sanitation would not stay here.

Avoid at ALL COST. This is a small family run business and operated by “who claim” to be the owners. Usually I would go out of my way to help small locally owned businesses but in this case these individuals have no business running any retail operations. Here is my experience. My Mom and I were traveling to a small town near Del Rapids to attend a funeral. My Aunt, mom’s sister passed away and we initially booked a place at the local ****** but they only had availability for one night. So we booked the closest place to the funeral to stay the second evening. After an emotional funeral we decided to go and check into our room for the 2nd evening of our trip. When we arrived at the Bilmar I told mom to go and check in as I am a smoker and needed to have a cigarette. I stood outside by my car no closer then 30’ from the entrance and I hear the receptionist shouting “this is not your home no smoking, this is not your home no smoking”. I shouted back ok my apologies and I proceeded to put my smoke out. I then walked in and he kept yelling this is not your home. I told mom to hell with this place let’s find another location but being exhausted from an emotional day mom asked me to drop it and let’s just check in and drop our bags off because we were attending a get together with our family later in the evening. I apologized to the receptionist and told them that I was not aware that they did not allow smoking anywhere on there property. He just yelled again you must have respect, this is not your home. Normally I would agree but this was the 1st time I had ever been there and was not aware of the policy. I was in the parking lot and away from the door and in my experience this has always been acceptable. I asked to speak to the manager / owner and the receptionist said that he owned the property. So I dropped it. Needless to say we checked in and dropped our bags off and made it to the family gathering. I would have left immediately but because of the emotional day we just had I ignored the absolutely rude behavior of the so called owner and we stayed the night. The room was antiquated, bed was soft, small TV and no amenities other than a pop machine in the hallway. Fine I was expecting a mid to lower class hotel without amenities. They did not disappoint on that aspect. Only good thing I will say about this hotel is it had really good water pressure. Other than that it was cheep, smelled off and dated 1980’s style decor. The next morning as we we about to check out I was standing outside having my morning cigarette. And yes I walked to the road to smoke. I lady that was also staying in the hotel asked me how we have been treated. Of course I told her I thought the staff was extremely rude and I will never be back. She proceeded to tell me that when she and her 2 small children went to get breakfast. (They provided dry cereal and milk) one of her kids spilled the cereal and he started yelling at her “this is not y

It's an average hotel. Understand the price you pay and don't think you are going to get a Ritz level hotel. Internet and TV worked just fine. Bed was comfortable but would have liked more pillows. Location is pretty good only about 20 mins from Sioux Falls. Breakfast isn't great. Had fruit loops or frosted flakes and that was the only thing for continental breakfast. But overall, not a bad place

Nasty. The toilet was yellow from urine. Told the owner. He said his housekeeper couldn't get there till the next morning. I ended up cleaning the bathroom myself. Pretty disappointing. Expected better.

Absolutely the worst experience I’ve ever had staying anywhere. We were forced to stay due to a snow storm and interstate closed, they would not give a discount. There was a piece of garbage on the bed, previous guest threw garbage in the ice container (it was still there) 1 mirror was smeared, the other hadn’t been washed (still had water splashes, soap and toothpaste spots), there wash a partially used roll of toilet paper on the holder and the one on the back of the toilet had a dirty fingerprint on it, the toilet tank lid was dirty and the shampoo was used. We slept on top of the bed with our clothes on due to the filth everywhere.