Hotels near Aloha Plaza, DeKalb County

I stay in a lot of hotels…mostly Marriott. This hotel does not meet the Marriott standard. We checked in late from flying all day and almost left and found somewhere else, but decided to stay because we were so tired. I asked the receptionist to give us a quiet room, he kept saying he would and it would be a high floor. The room was on floor 5 (not high), right in front of elevators. They had a family reunion and a conference going on and at 11 pm it was so loud! The room never got cool, and the bed was awful! Like I said before, I mostly stay in Marriott’s and typically love the mattress’s but this was not Marriotts normal mattress. It also looked like it had been updated but whoever did this remodel did shotty work.

I wish i would have read reviews prior to booking/staying at this hotel. I chose this hotel because it was really close to the event that i was participating in. I will describe my experience however just to reiterate, my stay included extremely unclean conditions, drug dealers in the parking lot, *********** in the lobby and homeless sleeping in the hallways, no hot water, one towel, and stains on the carpet. This place should honestly be shut down. When i checked into the room, i immediately noticed that there were people loitering outside of the doors, smoking *********, and bothering people as they entered the doors, there was trash all over the parking lot and the general appearance of the hotel was not clean/safe. I continued to think as long as my room was clean/somewhat presentable, it would be ok. When i got to my room, i noticed that the carpet was very stained, one of the lights on the wall had exposed elements (didn't work) and the bathroom door did not have a knob/lock on it. The main door did not close easily either. However, I had been up all night and chose to stay a little while prior to my event. I proceeded to take a shower....the water was barely luke warm and there was only one towel. The shower curtain was too short and got water all over the floor. Still...not the worst. I left for my event and returned at 1 am. There were still lots of people loitering outside, harassing the guests. I went up to the 4th floor and was immediately approached by a homeless person asking for money. I did not feel safe. I had to give him money to be able to get to my room. When i went down the hall, there were two metal doors that led to my hall. My key would not unlock them, therefore i had to go back to the elevator where the homeless person was camped. He again approached me and proceeded to tell me how people were not safe in this hotel....but i would be ok bc i gave him money. I headed to the front desk (now 130 am) to ask about the deactivated key. When walking down the hall, there were lots of loud hollering coming from the rooms. One of the rooms specifically had the voice of a man that was preaching (screaming). I was honestly scared to be there. When i got to the front desk, there was a security officer seated behind the desk clerk however she never got up while i told them about the homeless man panhandling and sleeping in the hallway. During out conversation, a ********** walked through the lobby. Still they did not appear surprised. I had made a reservation for two nights, however advised that i would be leaving as soon as it was light outside and cancelled the second night. Overall, worst place that i have ever stayed. In reading other reviews, i noticed that reviews are responded to by hotel staff ”apologizing for not meeting expectations.” This reply in itself is a joke since reviews are repeated over and over and nothing changes. Please do not reply if this is all that is offered. I will not stay at this location or an

Multiple Stays, Fantastic Staff, Michelle at front desk is AMAZING, Room Spacious!!!! Thank you to this location for providing quiet, calm, and peace in/out of the city!!!!!!! I truly have made this place my home away from home. The kitchenette is PERFECT!!! Staff is friendly. Halls are CLEAN. Rooms are CLEAN. I've stayed here 3 times already!

Doubletree and Hilton comes through again!!! I work at a local Atlanta hospital overnight and have come in for a room last minute and in a pinch. Hilton has come through on both occasions with friendly and welcoming service. A trusted brand that makes me proud to be a Diamond Honors member.

Excellent customer service again in March 2024, following visit in November 2023. Special ”shout out” again in applause for two front desk workers: Tianna and Noya - sisters from Jamaica. Job well done. The custodian service was also good. Nice to meet new manager who was also very friendly and helpful. The ongoing construction project was sometimes noisy and distracting but over-all okay experience.

We were only at this hotel 1 day and had multiple issues with a male member of housekeeping. At 9:00 am the hallway was completely blocked by housekeeping carts. Next the same staff member was in the hallway speaking loudly and playing music. The worst encounter with the same staff member was when he our door and proceeded to barge into our room at 12:07 PM. I had arranged a late checkout with the front desk staff, there was a do not disturb sign on our door and my wife and I were trying to take a nap before a long drive home. I would have given the hotel a 2.5 star rating if that was an option. The room was nice, it was clean and the front desk staff were professional. Another issue was two times in our short stay there was someone smoking week by the front door. Not a great place to bring kids.

Stayed here in late August. The hotel is fine. It could use a little updating; but, the room was clean and comfortable, the location is great and convenient to spots in and out of the city, the I didn't have any issues with noise or anything else that others have mentioned. The only issue was parking which as others have noted is $6 a night even though (1) it's unusual for a Courtyard that's not in an urban/downtown area to charge for parking and (2) it's unnecessary given how large the parking area is at the hotel. When I checked in, I specifically told the front desk clerk that I was not parking a vehicle, yet the charge still appeared on my final bill. The hotel removed the charge, though there was a little harrumphing about it. Otherwise, everything about the hotel was fine, and it's a bit better than other reviewers have mentioned.

This hotel was very clean because it is a new hotel. The amenities were nice. Beautiful picture on tv and a lot of space to store your clothing. However, check in was terrible. The man at the desk was frustrated with checking us in. In the middle of checking my dad and I into our separate rooms, he decided to check in three other people. My dad and I looked at each other in disbelief that he would forget we were standing there after a crazy trip there. I had a flat tire and trying to locate somewhere close to get a tire for my car was difficult. The donut that was put on my car was flat also. So, my dad and I was exhausted by the time we got to the hotel. So, for this man to check in three other people saying we got on his nerves, was so disrespectful. I couldn’t understand the frustration when we had just got there. Maybe he needs a break. I do not know!!!😔