Sleep Inn & Suites Green Bay South

King suite with sofabed was huge; perfect for a family. Pool and hot tub open till midnight. Free breakfast had sausages, scrambled and hardboiled eggs, biscuits&gravy, myo waffles, breads and sweets, fruit and yogurt. Location off the highway and kwiktrip, eateries, walmart nearby was very convenient.

The hotel is nice and clean. We visited our family in the area, and my elderly mom preferred to stay for two nights in the hotel rather than in the house with everyone. We didn't regret it. She said that she didn't have any problems with the sound either. Breakfast was very fresh and exceeded expectations.

Bait and switch-don’t stay here! This property practices automatic cancellations for reservations that they later want to charge surge pricing for. My specific example, booked a one night stay that they canceled on me a couple days later. The front desk staff stated that the manager ordered all reservations that day canceled, as they realized there was now a local event on that day (Packer game) so everyone needed to re book. My original booking for which I had a full and firm confirmation for (I had already been charged for the stay), was about $125, then it was canceled without my consent (and there were no issues with payment- I had a firm confirmation), and the new reservation was over $300! Amazing they actually admitted why they canceled and also pretty shady that they’re allowed to get away with bait and switch behavior. For anyone who disagrees, I understand surge pricing, but not after the fact when reservations have already been made…..honor it!

I made a online November 10th reservation for this hotel on May 13th as there is going to be a Packers game in town. On May 14th, I received an email that my reservation had been cancelled. Why? I called the property. The person who I talked to (Jay?) didn't know why my reservation had been cancelled. He could see there were rooms available, but at higher rates than what I had in my reservation. Jay called me back a few minutes later and tried to explain that since there was a Packers game in town, the hotel was going to charge higher rates than what I had in my reservation. So basically someone in management had screwed up and not anticipated that there could have been a Packers game in town that night. Often times, smart hotel managers will block all reservations until the football schedule comes out. In this case, they are trying to cover their mistakes at my expense. What the heck? I thought when I made a reservation with a credit card, that was essentially a contract between the hotel and myself? At best, this is a very crappy way to treat a customer. At worst, I believe that cancelling a reservation and then turning around and renting the room out at a higher rate is actually illegal to do in Wisconsin. I had told Jay from the hotel to have a manager call me back. I still have heard nothing, and I am not holding my breath on that one. I called customer relations at Choice Hotels. They said they couldn't do anything for me, but would escalate with management at the hotel. I am not holding my breath on that either. The worst part for me is that there were other reasonable hotel options when I made the reservation. However, by the time the reservation was cancelled those other options were gone. This is costing my money out of my pocket. This experience has left me with a very bad taste in my mouth.

We arrived later in the day (7pm) & when we arrived, there was nobody to check us in for like 15 minutes. Night sleep was really good, breakfast was good. At about 9am, my child was in the hall & someone asked him if we were checking out, he stated no. Then my husband went down to grab a cart to get packed up & was confronted by 2 employees asking if he was in room ---? he stated yes & they asked "you checking out?" He said not yet, but we will be. When we were starting to take our stuff out to the vehicle, & was confronted again! It was only 9:30 when we left & I thought that was really rude.

Easily accessible from the highway