Saraguto21
April 20, 2024
The first room was terrible, dirty even the sheets. Curtains were disgusting, with drinks stains. Second room that they changed was better. But overall, the resort should not call itself resort, from 3 pm you don’t find anything for eat, so if you want to have late lunch be careful. Note that they don’t have smart TVs (consider themselves as a 4 start resort it is necessary). Just local channels and some movies, if you don’t speak English for sure this is not the hotel for you. The last complaint is about room service. They never pick up for that, and when I finally got someone in the line, they told me room service was until 8 pm.
Not good for price and absolutely not worthy as 4 star resort.
Hoping the Chinese owner improves this because not in the same quality as any other resort in the Whitsundays despite the beautiful island