GUANGYUE SHANG COLLECTION

GUANGYUE SHANG COLLECTION Reviews

GUANGYUE SHANG COLLECTION

Near Yanbian Highway (Waterscape City Resort, Shuolong Town), Daxin, Guangxi, 532314, ChinaView Hotel Details
GUANGYUE SHANG COLLECTION
GUANGYUE SHANG COLLECTIONGUANGYUE SHANG COLLECTIONGUANGYUE SHANG COLLECTION
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GUANGYUE SHANG COLLECTION Guest Reviews

4.2/5
878 review
Verified reviews
Location4.4
Amenities4.0
Service4.3
Cleanliness4.2
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All reviews(878)
Positive reviews(804)
Reviews with photos/video(362)
Classy environment(224)
Loved the view(90)
Close to scenic area(77)
Tasty food(50)
Friendly front desk staff(47)
Tasty restaurant(45)
Has rooms for families(12)
Negative reviews(74)
Guest User
Special Offer Aesthetic Superior Double Bed Room
Stayed in Dec 2023
Couples
34 review
3.0/5
Posted on Jan 2, 2024
The hotel is a little far from Chongzuo but you can hire a Didi for about 380RMB from the chongzuo train station. The hotel is located in a beautiful park where you can take a walk and see the 100 doors (I think it was called) and walk all the way to the border post 3. It's was surreal. Across the river you can see Vietnamese house and people. we waved. a drone showed up we left. To go to the waterfall we walked from the hotel to the tourist center. About a 45 minute walk. Not bad once you get there. The hotel is old and starting to show the tear. You can tell it was once great but no renovations have been made in forever. The carpet had stains on it. not tiny ones. The little mini balcony was dusty. The bed was big but on the hard side. The towels are frazzling it was unbelievable. The breakfast , if you are not full on on Chinese breakfast its a no no. AND no coffee EVEN though the COFFEE MACHINE looked like it had just been plugged off. sign sating being fixed. come on .It's a 4 diamond rating but it felt more like 2. It's also smaller than it links in the video and pics. There's an awesome restaurant at the entrance on the right. It made a whole lotta difference. Highly reccomend eating here. And we did!Twice. Food was not bad. definitely order the ribs. The staff is nice especially the restaurant lady. Would I stay again? NO
Response from Property: Dear guest: Hello! Thank you for staying at Old Kapok Resort and giving us your feedback on your stay. We are very sorry that your stay did not meet your expectations. At present, the hotel has been gradually upgrading and improving the software and hardware of the rooms and restaurants. The hotel management attaches great importance to the room hygiene problem you mentioned, and has made serious investigation and timely rectification. As for the use of the coffee machine in the restaurant, I'm sorry that the waiter did not notice your needs in time to come forward to solve it for you. We will strengthen daily training and strive to make up for the lack of hardware with high-quality service. Thank you for your tolerance and understanding, which is an inspiration and support for our work! Looking forward to your next visit, I wish you a happy life and work
Gabriele
Aesthetic Superior Double Bed Room
Stayed in Jan 2023
Couples
6 review
4.0/5
Very Good
Posted on Jan 25, 2023
The hotel is located in a suggestive area surrounded by nature, a nice place for a walk! 5 min car to bus station for Detian waterfalls. The room was old style but comfy and clean, we really enjoyed having a hot bath after a day of visiting! Reception personnel were friendly and helpful in organising transportation with a private driver since no taxi seemed to be available in the area. The hotel restaurant offers a wide variety of Chinese delicacies even for breakfast. Recommended for families or couples
Response from Property: Thank you for your review! We will continue to work on taxi-related business and look forward to your stay again!
MarcelK
Executive Room (2 Beds)
Stayed in Jul 2022
Travel with friends
5 review
4.7/5
Amazing
Posted on Jul 25, 2022
Amazing hotel! It really is more like a resort with a lot of things to discover. Unfortunately, probably due to the current pandemic situation, not everything has been in operation. You got a little nice bar for the occasional long-nighter 😅 there and a restaurant with a huge menu of different meals. The restaurant service has been unbelievable quick to serve the fresh cooked dishes. The hotel itself has been quite clean and the service staff always been helpful. Do not expect anyone speaking English thou. The whole surrounding is taken care of with visible passion and still you feel like in the middle of the jungle. If you got some time to spare, walk around the little village outside the hotel and try to find the small beautiful almost historic part of it, still being actively lived in by the locals. Just please always be respectful and cautious not to disturb them in any way. FYI: if you arrive there by bus from from Nanning (南宁) to DaXin (大新) (the ride itself is absolutely worth it), there are local drivers Infront of the bus station who know how to get to the hotel. Just make sure not to pay more then 250 RMB. Also make sure all your health codes, passports, visas, etc are all in order and quickly handy. After all it is a border region and the are a lot of checkpoints to pass through. That's no time to mess up anything.
6/7
Response from Property: Dear friend! First of all, thank you very much for choosing to stay in our hotel. Our hotel is located on the Bank of the Guichun River, the Guichun River between China and Vietnam. The tributaries of the Guichun river flow through the scenic spot like a network. There are flowing water in the four seasons, and kapok Wisteria is red and purple in spring. The lion mountain climbs to a foreign land for harvest, the flower sea roams for camping, the border river rides for rice, and the night sleeps for old kapok. We look forward to meeting you next time. I wish you every success in your work!
Niklas
Aesthetic Superior Twin Room
Stayed in Dec 2022
Travel with friends
2 review
3.2/5
Posted on Jan 8, 2023
Good value for money. Breakfast is okay and rooms are clean. No facilities around and only mandarin speaking service but very friendly!
Response from Property: Thank you for your comments, we will strengthen the staff's English training and the development of surrounding facilities, looking forward to your next visit!
Guest User
Aesthetic Superior Double Bed Room
Stayed in Jun 2022
Solo travelers
5 review
4.5/5
Great
Posted on Jun 23, 2022
The hotel is nestled into the Kapok Scenic Area gardens, and the landscaping is as serene as it is stunning. Buying a ticket and catching the tour bus for Detian waterfall required hiking down the mountain, but the hike offered beautiful vistas. My room was very comfortable. The complimentary breakfast was satisfactory. I was delighted to discover the room had both a small balcony and a wooden bathtub. The concierge was very helpful, and connected me with a personal driver to take me back into Daxin city, who patiently helped me through a Covid-19 testing requirement issue.
Response from Property: thank you!
bijie0406
Artist's Courtyard Seres Style 12, One-Bedroom With One-Living Room
Stayed in Oct 2024
Couples
48 review
5.0/5
Outstanding
Posted on Oct 30, 2024
The hotel is close to Detian Waterfall and was built in 2008, but the guest rooms should be renovated. They are stylish and simple and not outdated, and the facilities are also new. The catering is also good, especially the hotel service is great! 👍Seriously solve the problem, help change and upgrade the room type, and carefully and patiently answer the questions in the scenic area...
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6/19
Response from Property: Thank you very much for your positive comments and recognition of our service! We are particularly pleased to hear your positive feedback on the hotel facilities, catering and services. Regarding the room decoration you mentioned, we have conveyed your suggestions to the relevant departments, and will launch a stylish and simple room upgrade plan in the near future to ensure that guests' expectations are met. Regarding the need to change the room type, we will wholeheartedly assist and provide a more in line with your expectations. Thank you again for your valuable comments and look forward to your next visit. We are committed to providing more excellent service!
Guest User
Special Offer Aesthetic Superior Twin Room
Stayed in Dec 2024
Couples
22 review
5.0/5
Outstanding
Posted on Dec 7, 2024
The room is very comfortable and quiet. The park covers a large area and is a natural scenic area. The hotel building itself is like a work of art. I had the best sleep in this hotel during a one-week tour. You can climb mountains, transfer water, and walk around the boundary monuments on the China-Vietnam border in the park. It is a great place to spend time.
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6/8
Response from Property: 非常感謝您的美好評價和細緻分享!您的滿意是我們最大的榮幸。關於房間的舒適度與寧靜,我們承諾定期維護與更新,確保每位客人都能享受到完美的休息時光。對於酒店環境和園區的魅力,我們將持續提升景觀設計與配套設施,讓賓客享受更豐富的自然體驗。希望我們能再次為您創造出美好的一週時光,歡迎您隨時回訪,期待在界碑、山水間與您再次相遇。再次感謝您寶貴的意見與支持!
Guest User
Special Offer Aesthetic Superior Double Bed Room
Stayed in Dec 2024
Family
20 review
5.0/5
Outstanding
Posted on Dec 3, 2024
There are 3 boundary markers around the hotel, you can walk around them one by one, the most beautiful one is to cross the bridge. The overall management of the hotel is standardized. Although it is relatively old, it also meets the requirements of a star hotel. It is much better than the surrounding B&Bs and is suitable for bringing children. The breakfast is good and the service staff are also very good.
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Response from Property: 非常感謝您對我們酒店的正面評價,尤其對周邊景點和沉穩服務的認同,使我們倍感欣慰!您的寶貴意見也是我們珍貴的財富,讓我們更明確地知道哪些方面做得好,哪些需要繼續改進以滿足您的更高期待。關於酒店的老化,我們已着手進行階段性翻修,以帶來更現代感的入住體驗。反饋您的健康早餐與熱情服務的反饋,這兩方面一直是我們工作的重點,接下來我們會繼續提升,確保質量與服務保持一致。希望有機會再次為您與家人提供一個更好的出行休息之選。再次感謝您的支持與包容,歡迎您隨時回訪!
Guest User
Special Offer Aesthetic Superior Double Bed Room
Stayed in Nov 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Nov 17, 2024
Old hotel, the brand is trustworthy! The environment is great! The decoration is very stylish! There are a lot of mosquitoes, so you need to bring your own mosquito repellent! The hotel breakfast is very rich and delicious! The front desk service is also very good! Welcome fruit was also delivered at around 9 o'clock in the evening!
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Response from Property: 感謝您對我們酒店的正面評價,我們深感榮幸。“老酒店”意味着豐富的歷史積澱與傳承,這也是我們品牌值得信賴的原因之一。您提到的環境、裝修風格得到了您的認可,我們深感欣慰。對於您提及的蚊蟲問題,我們已加強了對酒店各項設施的消毒和維護工作,並在房間內提供防蚊用品,以提高您的入住體驗。酒店早餐的豐富與美味是我們團隊持續努力的方向,我們會繼續優化菜單,滿足更多客人的需求。前台服務的積極反饋是對我們團隊工作的肯定,我們將繼續培訓,提升服務質量。對於您凌晨九點收到的迎賓水果,希望它能帶給您一份驚喜與愉悦。再次感謝您的寶貴意見,您的滿意是我們前行的動力。我們期待着有機會再次為您服務。
Guest User
Special Offer Aesthetic Superior Twin Room
Stayed in Nov 2024
Family
20 review
5.0/5
Outstanding
Posted on Nov 9, 2024
The hotel is near the Detian Waterfall Scenic Area, the environment is very good, in the Kapok Scenic Area, Ziyuan is like the Baicao Garden written by Mr. Lu Xun, the trails are quiet, the room is very clean, the iron plate black bone fish ordered in the evening is very delicious, the ingredients are fresh, very satisfied. Next time I will bring the elderly to stay for two days
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Response from Property: 非常感謝您對我們酒店的正面評價,我們深感榮幸也很高興您對我們的設施和服務感到滿意。老木棉花園餐廳的廚師團隊對食材的新鮮度和料理的口味都非常重視,很高興您對鐵板黑骨魚也給予了高度評價。關於住宿環境,我們的團隊一直致力於保持房間的乾淨和舒適。再次強調對您體驗的認可,我們誠摯地期待您能再次光臨,期待帶着您的家人共享更多美好時刻。我們將會繼續努力,為您提供更優質的服務和環境。再次感謝您,您的滿意是我們不變的追求和動力。
Anonymous User
Special Offer Aesthetic Superior Twin Room
Stayed in Nov 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Nov 11, 2024
When I came to Detian Waterfall, I chose Detian Laomuqian Resort Hotel, which should be the best hotel in this place. The hotel park is very large and the ecological environment of the park is also very good. It takes about 20 minutes to walk from the main entrance of the hotel to the hotel front desk. The room is very large, and the furnishings in the room are slightly old, but it doesn't have much impact. The facilities in the room are also complete.
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Response from Property: 感謝您的反饋,很高興聽到您對德天老木棉度假酒店高度評價,對於園區大、生態環境好和房間面積大這些優點我們深感自豪。關於前台的步行距離,我們會考慮優化接待流程,比如提供行李快遞服務,讓您更便捷地入住。針對房間陳設略顯老舊的問題,我們正在逐步更新房間設施,以提供更舒適的住宿體驗。感謝您的理解與支持,期待再次為您服務。
Guest User
Special Offer Aesthetic Superior Double Bed Room
Stayed in Oct 2024
Travel with friends
2 review
4.5/5
Great
Posted on Oct 30, 2024
There is room for improvement in service and facilities. The journey is a bit far. It is recommended to arrive before dark. It is a great place to stay when visiting the Transnational Falls. I like the hotel design and furnishings. A caring business.
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Response from Property: Thank you for your feedback. We are honored to have your love. We also attach great importance to the problems you mentioned about the services and facilities that need to be improved. In this regard, we have a positive attitude and promise to immediately start to improve, upgrade existing services, and optimize facilities to ensure that we can provide a better and more comfortable stay experience. Especially regarding the distance issue, we will provide more transportation information and guidance to help you arrive safely and conveniently before dark and enjoy the cross-border waterfall trip. We are sorry that we failed to meet your expectations perfectly. Your suggestions are very important to us and are the driving force for the continuous improvement of the hotel. We will strictly examine every link to ensure that every detail is properly handled. Thank you again for your valuable comments. In the days to come, let us work together to make every stay of yours an unforgettable and beautiful memory. Looking forward to the opportunity to serve you better.
queenie_zhang
Artist's Courtyard Shuimu Qinghua Duplex Two-Bedroom With One-Living Room
Stayed in Oct 2024
Travel with friends
31 review
4.8/5
Amazing
Posted on Oct 20, 2024
We stayed in a hotel in the scenic area, not in the main building, but in a duplex. There were other hotels with similar decorations around, but they were closed, so we didn't have to worry about noise. We could take pictures of some niche scenery when we walked around, and there was a boundary marker next to it where we could directly see the lives of the Vietnamese. The hotel staff were very enthusiastic, and we hoped that the network problem could be solved.
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6/10
Response from Property: 尊敬的客人,感謝您的評論和反饋。我們很高興您欣賞酒店的獨特位置與周邊景色,那確實為您的旅程增添了不少樂趣。關於網絡問題,我們對此感到十分抱歉,我們知道優質網絡對於現代旅行者至關重要。我們已立即採取行動,正在與網絡服務供應商緊密合作,以儘快解決此問題。您的滿意是我們最大的追求,我們期待為您提供更完善的服務。再次感謝您的寶貴建議,希望能有機會為您再次提供愉悦的住宿體驗。
Sumimiao
Aesthetic Superior Twin Room
Stayed in Oct 2024
Family
15 review
5.0/5
Outstanding
Posted on Oct 24, 2024
After all, it is in the scenic area, and it is close to Detian Waterfall. In the off-season, it is better to stay in the main building. The hotel environment is antique, the service is really good, and the staff is super patient. There is also a free ticket to Tongling Grand Canyon, which I just went there to play after leaving the hotel the next day.
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6/7
Response from Property: 非常感謝您的反饋,很高興您對我們的服務和環境感到滿意。關於入住主樓的提議,我們知道淡季時客人可能希望體驗更多熱鬧氛圍。為了優化您的體驗,我們正在考慮增加更豐富的社交活動和娛樂設施,以提升酒店內的活動多樣性,尤其是在淡季。同時,我們希望通過您這條好評獲得更多與您相似需求的客人關注,儘快將您的建議轉化為實際改善措施。感謝贈票福利給您的旅行帶來了額外的驚喜,未來我們計劃進一步完善贈送和共享旅行資源的方案,為客人提供更豐富、更有價值的旅行補給。期待您再次光臨,您的滿意是我們最大的追求。再次感謝您的寶貴意見和對我們的支持!
Jieyicao
Aesthetic Superior Double Bed Room
Stayed in Oct 2024
Couples
76 review
4.7/5
Amazing
Posted on Oct 18, 2024
Recommended by a friend, I chose this hotel when I went to Detian Waterfall. Except for the old facilities, everything else is excellent. The hotel itself is a scenic spot with beautiful environment, especially walking across the boundary river in Guichun River, which is unique. The front desk lady and the guy are also warm and friendly, and the breakfast is rich.
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Response from Property: 尊敬的客人,非常感謝您的反饋,我們深感榮幸並感謝您對我們的正面評價。對於您提到的設施陳舊這一問題,已在我們的改進計劃中。在接下來的幾個月裏,我們將針對性地對相關的設施進行更新升級,致力於提供更舒適的住宿體驗。另外,對您所享受到的環境優美和獨特的歸春河河岸漫步體驗,我們倍感自豪。希望這些特性能夠繼續成為我們吸引旅客的獨特賣點。關於前台服務,我們看到您的正面評價,並深受鼓舞。我們將繼續培訓我們的員工,保持並且提升他們的服務熱情和友好度。同時,我們會利用您的建議作為轉向早餐提供更豐富、更符合多元飲食需求菜單的契機。再次感謝您的光臨與寶貴建議,這些將促使我們持續進步。期待着您在未來再次光臨,帶來我們更多改進的證明。