Guest User
September 27, 2022
This hotel has been under "renovations" for over a year, but it doesn't seem like anything changed from last yea to this year. There were loose board from the second floor to the third floor. Tools and scaffolding were left out, and doesn't look like they have been used often or recently. Rooms had no soap in them. We had 4 rooms reserved for our group. Two were prepaid two were not, and because we had not checked in by 5:00, the desk clerk took it upon himself to cancel the two unpaid reservations and blame us for not checking in. Then proceeded to threaten to refuse service after we got a little upset at the situation. And they had extra rooms available, so there was no reason to cancel our reservations, or cause the hassle in the first place. And we were not the only party that was done to that weekend.