Guest User
October 10, 2022
If you're here and expecting to do business and need to stream live classes/conferences on your laptop, don't bother - WiFi is too weak and choppy. Even worse, no hot water in the shower... and I'm not talking about "I need it so hot that my skin melts off" kind of hot, just a simple "ah this feels good and not like pool water" hot. Especially since the sink pumped out hotter water. I'm a simple person and don't ask for much. Not sure if this is an energy or cost-saving measure due to Covid, but after 8 hours of driving, a hot shower or bath is all I'm really excited for and was promptly let down. Bummer. Hot tub is NOT open and had no water/was dry as a bone meaning it hadn't been working for a while (I think I remember seeing a comment from August 2022 saying it was down then too?). No update on when it would be operable again either for any of you staying here in the future. I totally get that these things happen and would be more sympathetic if I was able to take a hot bath instead, but there are ways for management to update their website/booking sites to reflect the temporary change of it being Out of Order. For the fact they didn't just feels neglectful and dishonest. Bed was comfortable enough, but it's nothing special. Was sad to see that there wasn't a down-esque comforter like in most H.I Express locations. Typical hotel otherwise. Lobby is beautiful, but rooms are meh unless I just got a lemon. Excellent amount of space and parking spaces for those with trailers/RVs/trucks, etc.