Umaid Palace - Luxury Resort Near Jaipur Close to Bhangarh & Chand Baori Stepwell Abhaneri

Everything was wonderfull, a pleasant and quiet place, where time seemed to have returned to the past. Excellent dinner and spacious clean rooms. Thanks to the staff and the very kind girl who dressed me in a salmon-colored sari, which I would really like to have

Very nice

This place doesn't deserve even a single star. It's an absolute disgrace to the hospitality industry. I booked a stay here based on the promises listed on their own website – promises that turned out to be blatant lies. Upon arrival, the "complimentary services" advertised were nowhere to be found. When I brought this to the attention of the reception staff, they initially denied everything, then resorted to pathetic excuses and outright rudeness when I presented their own website as proof. The location is a complete trap - it's in the middle of absolutely nowhere, making you entirely dependent on their awful services. And "awful" is an understatement. The room service is a joke. They're rude, unhelpful, and seemingly allergic to providing basic amenities. I was refused extra cups and glasses, told they simply "didn't have any." The in-room consumables were shockingly poor quality – from the water to the shampoo, everything felt cheap and unpleasant. And forget about anything extra. They actually tried to give me a used comb, claiming it was "on call"! Absolutely disgusting! The staff are unbelievably small-minded and nickel-and-dime you for every single thing. It's clear they're desperately trying to squeeze every last rupee out of their guests. And the harassment didn't stop after I checked out! I've received multiple phone calls from the reception desk demanding more money for supposed "unpaid charges." They claim the owner is forcing them to do this – a clear indication of the predatory and dishonest management. This hotel is a rip-off, a captive nightmare, and an insult to anyone looking for a comfortable and honest stay. Save yourself the headache, the frustration, and the potential financial exploitation – STAY FAR, FAR AWAY FROM THIS PLACE! You'll thank me later.

Our stay for 3 nights was excellant overall, except that the TV in the room was not functional most of the time and had to report at the reception repeatedly but generally with no positive results. Otherwise everything else was fine

Very nice view and very good hospitality and very nice people and very good food. The rooms were very big and very neet and clean. they have very nice lake view also and I will love to visit again here