Popular Dar es salaam 4-star Hotels

The staff were very pleasant, helpful and always doing their best to make the guests comfortable. The rooms were very cozy and clean, with working TV, mini fridge and aircon. The toilets were very clean and sanitized and towels also smelled like they have been washed well. I liked that the hotel was in the middle of the city with close access to a variety of important places, restaurants and shopping. What i didn't like though was that there was a lot of noise around my room as cleaning staff were busy cleaning other rooms and making lots of noises and banging doors. Also i was in a non smoking room and i could smell smoke coming from other rooms. I asked for reception to change my room, which they did.

The environment is beautiful, the beach is out, free parking, airport transfers are charged, which is in the suburbs. This hotel has full service facilities, including massage, fitness, swimming, karaoke, etc., and general English conversation!

I spent 2 nights on a business trip and 1 night on a personal trip. The establishment is good, a little old but with impeccable service and charming employees. The breakfast buffet deserves to be improved, however.

Facilities: relatively old Hygiene: It is more like an ordinary old-fashioned hotel in China, but overall it is clean and the balcony is convenient. Environment: Quiet, Muslim owner, no alcohol in the hotel As long as the room looks at the sea, everything is fine! The swimming pool is open to the public and there are many people! There is not much to eat for breakfast, but you can enjoy the view. You can go drink coffee and enjoy the view! Service: Slow, but it can be solved!

Due to the flight delay, it was already night when we arrived in Dar. We arrived at the hotel in a daze. It was not as luxurious as we imagined, but it was still elegant. The double bed we booked on the platform was probably full, so we arranged a double bed + a small bed room lol. Although the brothers were not unfamiliar with it, haha~ It took a little time to check in. The room was clean, and there was everything you could need for water and self-service coffee. Since the meeting lasted until the early morning, I got up after less than 3 hours of sleep. After all, the breakfast was good, which comforted my tired stomach and was also a kind of compensation. The overall feeling was good. The price was a little high, but the accommodation experience was OK. It was very close to the port. In the morning, we caught the boat to Sang Island. The hotel was only 5 minutes away from the pier, which was quite convenient!

This place has gone down a lot. After over 20 years of staying here on different occasions this time was definitely the last time. First I enquired about vacancy via their website contact form to which I never got a response. Then getting nervous I wrote a second enquiry about availability and prices to the reservation email. Hours later I got a confirmation of the booking (which I hadn't made so far). Already on checkin they proudly presented me with ”my requested room” which wasn't the one I had asked for (they misread my email). Anyway, my request couldn't be accommodated (seaview/higher floor) so I stayed with what I was given. Very tired after about 20 hrs of travel. Then the live music started at the Thai restaurant. Meanwhile the fridge was rattling like a dala dala because there was so much ice build-up (see photo). I needed to pull out the fridge to reach the plug and while I was at it I defrosted the fridge over night. There was also a lot of noise harassment from reception area during the night. Seems to echo up the hallway. The next day they offered to shift to another room but I wasn't prepared to pack and unpack again. However, I should have (they could have given me a warning!) as the second night there was yet more live music, this time on the hotel terrace in front of my window. Full blast TV plus aircon could not drown the incredible noise until 23:00. They even slipped a paper under the door ”sorry for inconvenience”. That was two nights with hardly any chance of sleep. Asking for a late checkout (afternoon) to catch up with some much needed sleep before another 24 hrs of travel ahead just prompted very unpleasant and unprofessional communications with a nice but not very competent lady at reception. Supposedly no manager around (it's weekend?!). Then after yet another enquiry I was supposed to pay full price for a couple of hours extension, then was offered 10% discount on full rate, then was offered 80usd, then 60usd. Is this a bazaar? The lady at reception never got back at me (supposedly she phoned the room, however the phone never rang - maybe that's also not working? and why not send someone up if clearly the guest was waiting for an answer?). They need some training in communications and I can't believe there is no manager with decision making competence over the weekend?!? Zero goodwill shown after two nights of incredible party noise. It seems to be no problem to check in hours before regular checkin but there is no grace for checking out a few hours later. Not even after hotel related sleep deprivation. Now sitting in the hallway writing this review, the receptionist came with the phone....... manager wants to talk to me?!? Where was he/she during the last 24 hrs? Luckily there are many other good options in the area meanwhile but this experience leaves a very bitter taste after so many years of staying here.

The location is far from the city center, and the price is relatively cheap. Outside the hotel are relatively shabby areas, but the overall development level of Tanzania is also average, so there are not many really good areas. Hygienic conditions are average, and tablecloths in the restaurant are stained. In general, the level of domestic express hotels is okay, but it is not recommended for high living conditions.

Very good hotel operated very neatly and efficiently. Perfect location in Posta near the city centre. Good recognition of IHG membership privileges.

The location of the hotel is good, the scenery is pleasant, and the scenery is pleasant. These days, I have to walk on the beautiful beach every morning, watching the blue sea and listening to the sound of the waves. It is really relaxing and pleasant

We are currently staying here and have been for the last two weeks, Starting off with the positives, the room is very nice with a beautiful view and some of the staff are friendly. The food is pretty good as well! NEGATIVES: The service is outrageous, waiting over 35min every time you order a beer. 1 out of every 6 staff members has a basic grasp of English thus most of our orders have been incorrect. The staff are all at work but not working, often they crowd around their cellphones and pay no attention to any of the guests. The customer service is absolutely shocking as the staff do not care about the patrons. While a family was watching their country play sport, the staff came and put on their local football and only changed after the guest threatened to call a manager. The beach is absolute joke as well as their is loads of trash in the water. All in all, for the almost $3000 usd we've spent here, I can safely say it would be money well spent somewhere else. The staff need serious training in service and customer service.