The Resort at Glade Springs

The value of our room definitely was not what we expected for being a resort. We stayed at a executive suite in the poplar building. Look like a cheap hotel room. On web site for spa said while waiting you can enjoy wine or water, my fiancee was not offered either.

The Resort at Glade Springs, located in a gated community, provides a welcoming experience with immediate reception upon arrival and prompt reservation acknowledgment. We stayed in the Executive Suites, which are adjacent to the main building with convenient free parking. While the accommodations were quiet and relaxing, they are in need of modernization and better maintenance. Most accessories were in good working order. We did not take advantage of the resort's diverse facilities, but the overall environment was peaceful.

We had a great stay at Glade Springs. The front staff was professional and very personable. Also, the Manager took care of our minor issues immediately. Bunkers Restaurant was a lot of fun! They were very generous with their pours of wine and we had the same server both nights and she was great! We will be back!!

A beautiful resort in the beautiful WV Mountains. Quiet and Comfortable. A great escape from busy every day life. A great place to rest, relax, and reset. Weather it's just you or the whole family, there's something for everyone at The Resort at Glade Springs.

Rooms are clean and comfortable and all the employees were great! I loved my stay at the newly renovated executive suites ! I absolutely will be back when I have more time to enjoy the activities. They have so much to do and we only had a couple days here in WV! Love love love Glade Springs Resort!

Matt was fantastic!!! The resort staff made the experience absolutely amazing. I plan to return during the camping season with the family as there are several things to do such as swimming, archery, golfing, movie watching, and so many more things to do too.

Stayed at the Manor House with a group of friends on a golf trip. The Manor House was nice - four large hotel style rooms with a common living area in the middle. Very clean and plenty of room. Enjoyed the golf at the Cobb Course and the other two courses that are very close by. Breakfast was good and the bar/restaurant attached to the Cobb Course has very good food and a lively atmosphere. Also enjoyed the bowling alley - but you have to pay extra for that. Pretty area, felt safe and we enjoyed our trip.

This lodging was very convenient to our touring New River Gorge National Park and Preserve. Our suite was comfortable and we appreciated the parking right in front of the room. We also liked the porch seating. There are many amenities here that we didn't use - pool, spa, golf, free shuttles - but we did dine at the restaurant in the evenings and enjoyed the breakfast buffet that included very fresh fruit. The entire staff was super friendly and welcoming. However, the housekeeping was below par - had to ask for towels every day, and also request toilet paper which didn't arrive until after 9 pm. We probably won't be visiting that area of WV again but we would recommend the lodging to friends.

I recommend staying somewhere else if you want to golf. We STARTED in the Executive Suites. Immediately smell of feet and mildew punched you in the face. The chairs, beds and couches were also damp. Our friends had ant problems in their room. Went to the front desk to get things sorted since we were staying 3 nights. The front desk associate was apologetic and gave us new rooms. Alas, same thing with the smell and dampness in 3 more rooms. She then moved us to the hotel to see if it was better. Walked through 4 more rooms and same thing. I'm worried there is black mold all over this "resort". Finally, we found rooms that wouldn't stain my clothes of smell, even though there was still a damp stench. Felt obligated to stay at "resort" with my son since we drove over 4 hours. The Staff was fantastic and so accommodating at the rec. center and shuttle service. 5 stars to them! Went to get a FACIAL at the SPA Orange. I assumed I would be coming into a nice relaxing area where its quiet with spa music. It was nice until the manager walked in. First thing she said to the associate was, "what's the deal with Amber". The associate was more professional that she was by not engaging in the gossip with her while I was sitting there. For the rest of the ten minutes, I learned about how horrible the rest of the staff is at running the "resort", the health insurance, and why she takes days off because she doesn't want to go to the meetings.-- Wait 10 minutes until I am gone to talk badly about other managers and how Glade Springs is run, please. Our third day, we were told the kids Camp was fun. ABSOLUTLY NOT. This is not a camp, it's a day care, great for children 6 and under. My 9 year old was so bored and was told he couldn't play with certain things at certain times. His friend was also told he could not go swimming if he didn't eat the lunch even after his mother spoke to the woman running the care center, Chesley, stating he has eating issues and packed snacks. This BLEW MY MIND because there are children that has eating sensitivities and sensory issues! Chesley needs training on how to deal with children that has sensory issues to food. We grabbed our children out as fast as we could so they could actually enjoy their vacation. Our last day, I checked the bill to make sure everything was what I expected. I was charged twice with day care.... THATS A JOKE TO BEGIN WITH. Went and spoke to the manager at the front desk who knew all of our issues. Did not say a word to me, did not care about the issues we had- considering looking at all these 1-star reviews who had the SAME ISSUES. I'm confused how this place hasn't been gutted and shut down for mold. WILL NOT BE BACK AND WILL NEVER RECOMMEND